Captivate 8 Windows crashes when inserting Learning Interactions

Hello, all.
I'm running Captivate 8 one Windows 8.1 Pro laptop, with 8gigs of Ram and an Intel Core i5 processor.
Every time I try to insert a Learning Interaction - every one I've tried (except the timer) - it after about 30 seconds of NOTHING happening, the program crashes. I get the "Windows has stopped responding" and then the "close program." dialog.
And yes, I have tried both running as Administrator, and not. Same problem.
Has anyone else encountered this, and do you know of a fix?
Thanks,
Keith

Rick, I spent over 2 hours on the phone with Support. They were great - but ultimately came to the conclusion that there was a problem with my Windows 8 install.
I went back, completely uninstalled, and re-installed 64-bit Captivate (I run 64-bit Windows). That partially solved the problem, but not completely. Some interactions work, others don't. And it's still buggy as h ell.
Support's advice to me was to do a full, clean install of Windows 8 - and then to install Captivate FIRST, before installing other software. I realize that's a massive job and a major pain - but if you rely heavily on Captivate, I might suggest trying it.
FYI, I have been working on a fairly good laptop - i5 processor (3.2ghz) and 8 gigs ram. But I was in need of a new desktop for heavier applications anyway. So I took this as the time to upgrade my desktop. It arrives today - and the first thing I'll install is Captivate. I'll post back here whether that solves all my problems.
All of that said, I'll probably do a clean install on my laptop soon.
That's all the info/advice I can give. Best of luck!
Keith

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