Captivate AWOL in Published Articulate

Question

I'm using Captivate 2 for a guided interactive practice that
I'm inserting on a PowerPoint (PPT) slide, using PPT's "Insert
Hyperlink" function. There are also some Articulate Engage
interactions in the PPT lesson. The PPT, Cap, and Articulate are
all stored on the same network drive (and in the same folder). When
I play the presentation from PPT, the Cap plays perfectly when the
link is clicked (I linked the Cap .htm). However, once I publish
the PPT via Articulate Presenter, I get an error message saying the
"file cannot be found, make sure the path or Internet address is
correct." Has anyone else run into this, and if so, did you find a
fix?
Thanks!

Answer 1

jbradley88,
You said:
"Try linking directly to the copy of cap.htm on your
Articulate server rather than the one on your local machine. You'll
need to use a fully-qualified URL that includes the
http:// prefix, server name, and full path to
the file, such as:
http://yourserver.com/content/articulate/cap.htm
The easiest way to determine the correct server name and path
to use would be to do a test publish of your PPT from the same
directory on the server, copy the URL from the browser's Address
bar, and then replace the name of the published PPT file with the
name of the cap.htm file."
I apologize for my ignorance, but:
1) I'm not sure what you mean by a "test publish of your PPT
from the same directory on the server." When I play the published
PPT from the network or publish from the PPT which is on the
network, only the drive and folder names display in the browser
Address field, i.e.,
M:\DeptFolder\Project\Class\Module\Lesson\PublishedArticulate\player.html
2) I'm linking the cap.htm, which is published to the same
network folder as the PPT and PPT published via Articulate
Presenter, to the PPT slide. The cap.htm is not on my local
machine.
I can contact the Help Desk to get the server name and try
the fully qualified URL to see if that works.
Thanks.