Captivate Crashing while Recording

Question

Hi there
I wonder if anyone who knows more than me has any ideas!!
Captivate has crashed whilst recording. The red box is still
visible indicating that it thinks that it is still recording a
section of the screen. After my laptop freezing, I pressed Alt + F4
to close captivate. When I log back in, it says that I can't open
my project as it's already in use by another instance of Captivate.
My problem is that I'm not sure when i last saved the work,
therefore I'm reluctant to restart my machine, or manually end the
captivate process in case it loses everything. Does anyone know if
I there is any kind of autosave - or am I just going to have to
bite the bullet and restart or end the process? According to task
manager, Captivate is still running using 117k.
Many thanks
Becky

Answer 1

Hello Becky . . . from my experience (this happened to me two
nights ago) and the limited information I have on your situation I
say bite the bullet and redo the project. Did you maybe set the
STOP function to a different key? I don't have a laptop but I use a
Mac and I had to re-assign the function keys.
Try this:
1. Start Captivate again.
2. Try recording another demo and Captivate will tell you
that another is currently recording.
3. Click OK and then try hitting the End key again.
If Captivate crashed your Task Manager would say Not
Responding. If it is Running as you say then you need to quit the
program from the task manager or restart your laptop.
Hopefully that helps . . .