Captivate Demo Does Not Appear

I'm using TCS 3.5, have a machine with 8 GB RAM, large hard drive, fast processor.  I am using Captivate to record in Demonstration mode at 1024 x 768.  I am outputting to swf.
I have followed the RoboHelp instructions to the letter, but still get this problem: the Captivate demo does not show in my CHM, except when you click the View Result button after compiling. It also shows up in the topic preview ("View Selected Item").
It does not show up when you double click the CHM file in a folder.  What shows is an outline of where the demo should be, with a red X in a little box at the upper left corner.
It does show up in WebHelp.  The code in the CHM looks okay to me:
<body>
<p><object id="object1" data="captivate_demo.swf" type="application/x-shockwave-flash"
             style="border: none;" width="1445" height="950">
<param name="movie" value="captivate_demo.swf">
<param name="quality" value="high">
</object></p>
</body>
I have the latest Flash update (as of 10 minutes ago) running.
Ideas?

Jack DeLand wrote:
Any workarounds at all?
You mean besides stating that folks only use the CHM on 32 bit systems or offering instructions on how to launch the 32 bit help viewer?
I do suppose you could use the Shortcut control to open an instance of Internet Explorer with the Captivate page. But that would require ensuring the Captivate SWF and associated files (HTML, JS) were shipped and installed to the same folder as the CHM file. And depending on how your CHM was launched, you might need to script the path to the file because of the CHM pathing bug you see when a CHM is launched by an application.
Cheers... Rick
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