Captivate does not launch after clicking application icon

I just downloaded and successfully installed Captivate. And elected to use the Trial mode. But when I click on the application icon, whether in the applications folder or the alias I placed in the dock, nothing happens.
Help please.
Thanks, Chris.

@Arunkumar: Yes, I ran the AM tester and I am able to see the results properly for all the VOs and levels.
I created a sample on the HR Schema and tested. I see that when I click on the Employee node for expansion(can be checked with the data or the short description), it hangs with the load icon.
I do not see anything in the log other than:
<RegionRenderer> <encodeAll> The region component with id: r1 has detected a page fragment with multiple root components. Fragments with more than one root component may not display correctly in a region and may have a negative impact on performance. It is recommended that you restructure the page fragment to have a single root component.
I do not see any upload options here to give my testcase. So, I uploaded to this link: https://www.dropbox.com/s/vybip3owzuziz86/HRHierarchyViewer.zip
Please let me know if I can do this elsewhere for easy access.
Message was edited by: Divya Bellamkonda

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@Arunkumar: Yes, I ran the AM tester and I am able to see the results properly for all the VOs and levels.
I created a sample on the HR Schema and tested. I see that when I click on the Employee node for expansion(can be checked with the data or the short description), it hangs with the load icon.
I do not see anything in the log other than:
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I do not see any upload options here to give my testcase. So, I uploaded to this link: https://www.dropbox.com/s/vybip3owzuziz86/HRHierarchyViewer.zip
Please let me know if I can do this elsewhere for easy access.
Message was edited by: Divya Bellamkonda

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Captivate does not launch after clicking application icon

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