Captivate fatal error when trying to save.

I've been recording successfully in Captivate. All of a sudden, I get an error when I try and save screen changes. The message displays "fatal error has ocurred and the application is being terminated. Adobe Captivate has tried to save the work in respective project folders a cpbackup files. Please restart Captivate. The error keeps occuring on a particular project that I am working on. Please advise - why is this happening?

It sounds like you either have a corrupt slide, or some element of a slide in your project has become corrupted.
The easiest way I've found to locate the issue and resolve it is to open the project, and then create another project of the same dimensions. Once you have two projects showing in Captivate tabs, paste a few slides from the suspect one into the new one and try saving each time.
If the corruption stems from some object ID conflict (where two objects are fighting over the same ID) then pasting slides into a new project should get rid of that issue because Captivate renames all elements when copying and pasting. If the corruption is not elminated this way, then you will locate the issue as soon as you try to paste and save the corrupted slide/s into the new project.
Remember to always have the preference set to save project backups. Captivate 5x rarely corrupts, but it is still possible.

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If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box markedAllow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
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Gilad D (try67) wrote:
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'System Error' when trying to save Form Manager Registry Settings

Hi,
trying to save changes made in the form manager registry settings [Home > Services > Adobe LiveCycle Form Manager > Registry Settings (http://localhost:8080/FormManagerAdmin/registry-cfg-load)], I get an error, which reads:
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>
The request could not be processed. Please retry the operation. If the problem persists, please contact your system administrator.
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We are using JBoss 3.2.5.
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Fatal error when trying to install AIR app on OSX

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Thanks in advance for any thoughts!
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Date/Time:       2013-06-13 15:50:24.666 -0700
OS Version:      Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report:          1414734 sec
Crashes Since Last Report:           30
Per-App Crashes Since Last Report:   5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
VM Regions Near 0x8:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL /Applications/SimpleDiagrams2.app/Contents/MacOS/SimpleDiagrams2
    __TEXT                 0000000000001000-0000000000007000 [   24K] r-x/rwx SM=COW /Applications/SimpleDiagrams2.app/Contents/MacOS/SimpleDiagrams2
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.AIR                      0x02b43f72 0x2800000 + 3424114
1   com.adobe.AIR                      0x02909628 0x2800000 + 1087016
2   com.adobe.AIR                      0x02909853 0x2800000 + 1087571
3   com.apple.AppKit                   0x95544970 -[NSApplication(NSAppleEventHandling) _handleAEReopen:] + 255
4   com.apple.AppKit                   0x952ec824 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378
5   libobjc.A.dylib                    0x9a3c9628 -[NSObject performSelector:withObject:withObject:] + 77
6   com.apple.Foundation               0x94e4473a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
7   com.apple.Foundation               0x94e44291 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
8   com.apple.Foundation               0x94e4408e _NSAppleEventManagerGenericHandler + 173
9   com.apple.AE                       0x97aeda35 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
10 com.apple.AE                       0x97ac2fbe dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
11 com.apple.AE                       0x97ac2e7d aeProcessAppleEvent + 318
12 com.apple.HIToolbox                0x9222fc58 AEProcessAppleEvent + 100
13 com.apple.AppKit                   0x952e8d4d _DPSNextEvent + 1655
14 com.apple.AppKit                   0x952e81dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
15 com.apple.AppKit                   0x952de63c -[NSApplication run] + 855
16 com.adobe.AIR                      0x0280a772 0x2800000 + 42866
17 com.adobe.AIR                      0x0280aab8 0x2800000 + 43704
18 libobjc.A.dylib                    0x9a3c95d3 -[NSObject performSelector:withObject:] + 70
19 com.simplediagrams2                0x00002f97 start + 2567
20 com.simplediagrams2                0x000025c5 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib             0x9263d9ae kevent + 10
1   libdispatch.dylib                  0x97b75c71 _dispatch_mgr_invoke + 993
2   libdispatch.dylib                  0x97b757a9 _dispatch_mgr_thread + 53
Thread 2:
0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833
2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747
4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620
5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029
6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151
7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306
8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344
9   libsystem_c.dylib                  0x996e0d4e thread_start + 34
Thread 3:
0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833
2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747
4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620
5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029
6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151
7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306
8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344
9   libsystem_c.dylib                  0x996e0d4e thread_start + 34
Thread 4:
0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833
2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747
4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620
5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029
6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151
7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306
8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344
9   libsystem_c.dylib                  0x996e0d4e thread_start + 34
Thread 5:
0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833
2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747
4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620
5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029
6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151
7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306
8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344
9   libsystem_c.dylib                  0x996e0d4e thread_start + 34
Thread 6:
0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833
2   libsystem_c.dylib                  0x997810e0 pthread_cond_timedwait$UNIX2003 + 70
3   com.adobe.AIR                      0x02d1b13f 0x2800000 + 5353791
4   com.adobe.AIR                      0x02d60c0e 0x2800000 + 5639182
5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029
6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151
7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306
8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344
9   libsystem_c.dylib                  0x996e0d4e thread_start + 34
Thread 7:
0   libsystem_kernel.dylib             0x9263d0ee __workq_kernreturn + 10
1   libsystem_c.dylib                  0x996f90ac _pthread_workq_return + 45
2   libsystem_c.dylib                  0x996f8e79 _pthread_wqthread + 448
3   libsystem_c.dylib                  0x996e0d2a start_wqthread + 30
Thread 8:
0   libsystem_kernel.dylib             0x9263d0ee __workq_kernreturn + 10
1   libsystem_c.dylib                  0x996f90ac _pthread_workq_return + 45
2   libsystem_c.dylib                  0x996f8e79 _pthread_wqthread + 448
3   libsystem_c.dylib                  0x996e0d2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x02b43f55 ecx: 0x95b40466 edx: 0x00000000
edi: 0x00000000 esi: 0xbfffef18 ebp: 0xbfffee58 esp: 0xbfffeda0
   ss: 0x00000023 efl: 0x00210282 eip: 0x02b43f72   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x00000008
Logical CPU: 1

Hi Daniel,
Could you post or send me ([email protected]) the entire crash log? I'll at least need the binaries section so I can properly symbolicate the log.
Thanks,
Chris

Error when trying to save/apply in OAM Console (credential store / wallet)

So our Admin WLS had accidentally been started as root previously, so we restarted as oracle (after chown -R oracle:oinstall all files), and the Admin Server starts up ok. However, when attempting to save/apply a change within the OAM console, we receive the following error:
Error in creating the credential store (wallet) : JPS-01047: Cannot persist the wallet. Reason java.io.IOException: java.io.FileNotFoundException: /tmp/pki_data1951273487.lck.tmp (Permission denied).
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<Mar 29, 2013 2:27:01 PM CDT> <Warning> <oracle.jps.idmgmt> <JPS-01520> <Cannot initialize identity store.>
java.lang.RuntimeException: java.security.PrivilegedActionException: oracle.security.jps.service.idstore.IdentityStoreException: JP-01520: Cannot initialize identity store.
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Edited by: ch**** on Mar 29, 2013 12:29 PM

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Edited by: Sose Canadian on Feb 9, 2009 9:40 PM

Hi Sose,
In BusinessObjects (Universe) Designer, the outer join option in a join is not available and is dimmed when using a Generic ODBC connection.
Try Following Solutions:
Solution : 1
When using an ODBC connection the odbc.prm must be modified on the machine where BusinessObjects Designer is used.
Use the following steps to modify odbc.prm:
1. Locate odbc.prm in the following folder:
\Business Objects\Business Objects Enterprise 11\win32_x86\dataAccess\Connection Server\odbc
2. Open odbc.prm in a text editor and modify the parameter 'EXT_JOIN' so its value is 'YES' instead of 'NO'.The outer join option is now available in BusinessObjects Designer.
If the outer join option is still not available after following the steps above. open odbc.prm in a text editor and modify the parameter OUTERJOINS_GENERATION. Change its value from 'NO' to either 'ANSI92' or 'ODBC'.
Solution : 2
This can occur when user is using a non-database specific middleware such as generic ODBC. Generic ODBC allows creating a successful connection and universe, however will not allow the Outer Join option.
The syntax for outer joins is specific to each database and the Generic ODBC driver only lets you access standard common features of all ODBC data sources.
Ensure that you are using the database specific middleware to create the connection.
I Hope this Helpsu2026.
Thanksu2026.
Pratik

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I had the same issue, as suggested by others on similar question I checked my permissions and they were fine.
This worked for me
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   Spatter 9.0
   Spherize 10.0 (10.0x001)
   Sponge 9.0
   Sprayed Strokes 9.0
   Stained Glass 9.0
   Stamp 9.0
   Straighten Image 10.0 (10.0x001)
   Straighten and Crop Image 10.0 (10.0x001)
   Sumi-e 9.0
   Targa 10.0 (10.0x001)
   Texture Fill 10.0 (10.0x001)
   TextureSelect 10.0 (10.0x001)
   Texturizer 9.0
   Tiles 10.0 (10.0x001)
   Torn Edges 9.0
   Twain Acquire 10.0 (10.0x001)
   Twain Select 10.0 (10.0x001)
   Twirl 10.0 (10.0x001)
   Underpainting 9.0
   WIA Support 10.0 (10.0x001)
   Water Paper 9.0
   Watercolor 9.0
   Wave 10.0 (10.0x001)
   Wind 10.0 (10.0x001)
   Wireless Bitmap 10.0 (10.0x001)
   ZigZag 10.0 (10.0x001)
Plug-ins that failed to load: NONE
Installed TWAIN devices:
   WIA-HP Scanjet 4800 series

I also tried the alt/ctrl/shift buttons when clicking Editor in the Photoshop welcome screen. It did ask if I wanted to reset the preferences. I chose yes. I still get the same error message when trying to save for web.
Below....showing I don't have a "save for web" folder on my C drive.
And below, showing the same error after pressing alt/shift/ctrl when clicking on editor and clearing the preferences.
I don't have a 'Save for Web' folder anywhere on my C: drive. I searched and came up with no folder with the text "save for web" in it.
I did find a "save for web" folder on my D: drive and deleted that.. but now when I start up Photoshop, the option for Save for Web is grayed out...not able to select it.

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I am getting the below error when trying to connect to instance through sqlplus
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Enter user-name: /as sysdba
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Enter user-name:
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I also tried the alt/ctrl/shift buttons when clicking Editor in the Photoshop welcome screen. It did ask if I wanted to reset the preferences. I chose yes. I still get the same error message when trying to save for web.
Below....showing I don't have a "save for web" folder on my C drive.
And below, showing the same error after pressing alt/shift/ctrl when clicking on editor and clearing the preferences.
I don't have a 'Save for Web' folder anywhere on my C: drive. I searched and came up with no folder with the text "save for web" in it.
I did find a "save for web" folder on my D: drive and deleted that.. but now when I start up Photoshop, the option for Save for Web is grayed out...not able to select it.

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