Captivate passing incorrect score to LMS

We've noted this problem in both CP4 and CP5. Users report getting passing scores on quiz result screen, but results passed to LMS differ. Seems to happen most for users on Macs, but also happens for PC users in Firefox. No problems noted in IE.
We are using SCORM 1.2, and LMS is LearnShare. According to its logs, the raw scores sent from Captivate in SCORM do not always match the score reported on the Captivate quiz result screen. When the problem occurs, the reported score in SCORM is always lower than what was shown.
We built a small sample module in CP5 with 5 questions and can generate the issue through Firefox fairly regularly. Are there any known workarounds for this issue?

Vishal,
After a couple of weeks using this, and having updated our modules, we are not having any more problems. Thanks!

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Not passing partial scores to LMS

I am using Presneter 7.06. I have 10 questions interspersed throughout the presentation. If I close Presenter after answering 4 correctly, my score in the LMS still reads 0/100 and not 40/100. If I answer all 10 correctly and then close, the score updates to 100/100. What magic radio button have I missed?

Hi,
Please let us know which LMS you are using :- AICC, SCORM 1.2 or SCORM 2004. It will be helpful if you can share some dummy ppt in which you are facing this issue. This will help us identify the problem is on LMS side or some setting issues.
Secondly if you are using SCORM 1.2 or 2004. You can check your presentation on www.scorm.com server; its free server and it completely adhere to SCORM standards.If there also you face this ssue then we can see the presentation itself.
Regards,
Shubhi

Problem with registering Captivate Quiz score in LMS

We are using Integrity e-Learning’s WBT manager for our
LMS. We have been using Captivate (SWF files) for several months to
show simulations for software. Generally we are quite happy with
the software.
We have been able to easily create a quiz (a Captivate
generated SWF file) and access it through the LMS (using a HTML
frameset), unfortunately we are having trouble passing the
numerical score the quiz generates to the LMS.
When a student takes a Captivate Quiz (bound into a SWF
file), the final score displays on the final frame of the SWF file,
but is not getting passed to the LMS. All the other data seems to
be fine. So far we are only viewing status using the Lesson
Progress Report, which indicates “no score (n/a)”. In
this case we are embedding the SWF file into a HTML page contained
in a frameset.
We have been able to get a score successfully passed to the
LMS if we link directly to the .swf file, bypassing HTML
altogether, unfortunately we also get a warning about using Flash
Player and multiple warnings about downloading the
“aicc_int.asp” file.
I have read through:
“Output Options in Captivate” by Andrew Chemey
(Parts 1, 2, 3, and 4)
“Exploring Quizzing in Macromedia Captivate” by
Mark Fletcher
“Integrating Captivate-Generated Learning Objects into
WBT Manager, Part 1 and 2” by Carol Fallon
Has anyone had this problem and solved it?
TPK

Please contact me at [email protected] I have many
examples of Captivate passing scores sucessfully back to WBT
Manager. So hopefully I can help you figure out what is going on.
Carol Fallon
Integrity eLearning

Can we pass parameters back and forth between Captivate 4 and a homegrown LMS?

We are currently using a home grown LMS and ToolBook. At the beginning of every training course we are passing several parameters to ToolBook using a getparameters function and sending several parameters back to the LMS from our ToolBook assessments using HTTP Post.
We are in the process of elavuating Captivate 4 and we need to be able to do something similar to what we are currently doing with ToolBook. At the start of each training session we need to be able to send several pieces of information (user ID, return URL, etc. etc,) from the LMS to Captivate and at the end of each assessment we need to be able to send several pieces of information back (user ID, pass/fail, score, etc.) to the LMS. We do not need to display any of the information brought into Captivate.
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Any help will be greatly appreciated.
Thanks,
Vernon . . .

I don't really have any examples at hand but the basic process would be something like this.
1. Create the user defined variable in your Captivate project. Publish your project.
2. Edit the HTML file and add your JavaScript to send that information into the Captivate user defined variable. I can't remember the exact JS code for that but perhaps you can see that from the link Rick posted. If not then that information can definetly be found on www.pipwerks.com and I think he has a couple of examples as well (check out the "Lab").
That should really be it.
/Michael
Visit my Captivate blog with tips & tricks, tutorials and Widgets.http://www.cpguru.com/

Set score in LMS on exit

I am working with Captivate 3.0 and an LMS and am having a
bit of a problem that might be a Captivate setting.
I have a lesson that is a bit long, about 45 slides. On every
slide are 2 user interactions that have a point value, both
interactions are click boxes. Each click box is assigned to send
“point” values to the LMS. Each has a point value of
“1” (total number of points for all click boxes is 90).
Each click box moves the user to the next slide.
I have set the LMS to “pass” the user if they
have an accumulation of 45 points. The intent is to ensure each
slide is viewed by the student for however long they need.
If the user stays in the lesson this works well, however if
the user has to leave the lesson early (I have an
“exit” button that closes the browser window) there
doesn’t seem to be a score set in the LMS. There are no
points at all.
I would like the user to be able to go back into the lesson,
take the remainder of lesson, get an accumulated score of 45and
“pass” the lesson.
Is this possible using standard Captivate settings, or do I
need to modify the close browser window button to send a score to
the LMS?
Thank you,
TPK

I don't think that is possible to do with Captivate. That
would require Captivate to send the score to the LMS from each
slide and not as it is now on completion (the quiz result slide).
Perhaps it would be possible to do some sort of "hack" with a
flash file/actionscript, but it will be really complicated. The
flash file would need to retrieve the score from Captivate on each
slide and store it in the LMS. When your user has reached the 45
points the flash file would send a "sco completion" call to the
LMS. You would also need to make some checks in the flash file so
that when the user restarts the course then the "progress" isn't
overwritten by a lower number again.
In my company we do it a different way. We have a simple
flash file sending the completed status to the LMS on the last page
of the course.
The actionscript it self is

Linking Captivate to Access DB, No LMS

I have been trying to find a solution to linking a captivate
test and scores to an access database since our company does not
have an LMS nor the budget for one. Any suggestions?

When you publish a Captivate with tracking, note the
accompanying HTML
has code to communicate with the LMS.
If you can change that code to, say, post to a database
instead, that
may work best, as Captivate is already trying to use those js
functions
anyway.
Erik
JenAleven wrote:
> I have been trying to find a solution to linking a
captivate test and scores to an access database since our company
does not have an LMS nor the budget for one. Any suggestions?
Erik Lord
http://www.capemedia.net
Adobe Community Expert - Authorware
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samples, tips, products, faqs, and links!
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Reporting score to LMS Manually

Hello Everyone
I am working on a project where I am creating slides with variables to track
the score, attempts, correct answers, percentage score, etc instead of inbuild quiz functionality.
I didn't use quiz functionality provided by captivate as different questions are of different type with
different scores attached to them.
All is working fine but now I want to report final scores to LMS and want to know how can that
be done on the final slide. How can I post all the variable values like scores achieved, total score,
percentage score, competency status, etc to LMS.
Any help would be appreciated.
Thanks
JagVWS

By default Captivate does not provide any way to report user variable values as SCORM scores. Only interactive objects or quiz question slides can be assigned to report a score or result to the quiz. Since user variables are not interactive, you cannot assign them to report to the quiz.
There is a widget that allows you to set up user variables as slave objects and basically treat them as interactive, but it's the widget that actually reports the score to the quiz ON BEHALF of the variable.
You can find out more about it here:
http://www.infosemantics.com.au/adobe-captivate-widgets/interactive-master
http://www.infosemantics.com.au/interactivemaster/help
Free trial version widgets here:
http://www.infosemantics.com.au/adobe-captivate-widgets/download-free-trial-widgets
Please note that this widget is NOT HTML5 compliant. Only HTM/SWF output is supported.

Error While Uploading Captivate 6 Projects into Oracle LMS

Hello,
We have recently updated our Captivate software from Captivate 5 to Captivate 6. We are now experiencing issues when uploading our Captivate projects into our Oracle LMS. We are unable to upload newly developed courseware as a result, and have many critical learning initiatives with deadlines coming up within our organization.
We receive the following error when uploading published Captivate 6 files into our LMS:
Oracle.xml.parser.v2.XMLParseException: Element ‘appearance’ not expected.
The Log states: “The operation could not find a learning object with the external identifier: and external source: . A new learning object named How to insert an image into Microsoft Word with id 2824 has been created.
The language en-US is not compatible for the learning object named How to insert an image into Microsoft Word (id: 2824). The language will be set to American English.
The import process has failed: oracle.xml.parser.v2.XMLParseException: Element 'appearance' not expected.”
When contacting Oracle, they directed me to contact the vendor and inquire if they have resolved their UNIX issues and corrected the imsmanifest.xml creation piece of the tool. The Captivate 6 software on my PC is up to date with the newest patch installed, and I have tried publishing courses with different combinations of preferences and settings and none seem to resolve the issue.
Any insight as to what is causing this error or what can be done to correct it?
Thanks.

The error message makes me think the LMS is looking for an MS Word document included in your SCORM manifest file. Some LMSs are very strict about all files in the course needing to be listed in the imsmanifest.xml file.
Do you have a document in the package that the users need to read or that is linked in some way to your course content?

Adobe Captivate Help | Learning management system (LMS)

This question was posted in response to the following article: http://helpx.adobe.com/captivate/using/learning-management-system-lms.html

Hi Anjaneai, I'm having similar challenges. I want to bring captivate's quiz output into Buisness catalyst structure using the reporting functionality so that sitea administrator can receive a notification with results on each quiz submission.
Thanks

Captivate 4 quiz score shows 100 percent but LMS shows 80 percent score

Hi,
Here's an issue I hope someone can resolve. We have contracted with Kaplan to house our e-learning courses into their LMS (ComplianceWire) using the AICC standard. I have developed courses that have a ten question end-of-course quizzes. The minimum passing score I have set is 80 percent. I completed the course in the LMS and achieved a score of 100 percent but the LMS reports a score of 80 percent.
Here's a screenshot of my quiz preferences in Captivate 4:
What am I missing?

Hello,
Some possibilities:
Besides the Quiz slides, you have other scored objects (like buttons, Click boxes, Text Entry Boxes) in the project. You can check this by having a look at the Advanced Interaction view (Project menu or F9). Is the total score there equal to the total score of the Quiz slides?
Captivate reports after each scored event, after each Quiz slide. With our LMS sometimes I do have the issue that the very last slide is not correctly reported, is left out. As a workaround I do avoid to have something scored on the last slide.
Something else to check: do you have a Score slide? Is the result correct on this slide?
Lilybiri

Reporting pretest score to LMS using Captivate 8

Does anyone know where I would find instructions on how to report pretest scores to an LMS? I don't have the eLearning suite.

Hmmm, your question was really different than my interpretation. You want to know what is the goal, design of the Pretest?
Pretest's design is for one specific goal: allow the user to take a pretest, in order to create custom navigation based on the score of the pretest. That custom navigation is created using the Pretest action, that you can Edit with the button in the Actions part of the Quiz panel for Pretest slides. There is a basic set up but you have to edit the slides to jump to in Pass/Failure situations. You can also extend the conditional action to more than two branches based on the result of the Pretest score. You will see that the system variable I pointed to in my first answer is used in this action.
On my pleading, the Adobe team added more Pretest system variables after the first release (6?), to make it possible to create a real score slide to show the result to the user. I suppose you already have my updated table with the system variables in CP8, you'll find the explanation of those Pretest variables in the table.
As you are aware of, SCORM requires that each course has only one Quiz, and that score will be reported. The pretest was designed to have an easier work flow to have such a 'pretest' but its score is not reported to the LMS (unless the LMS accepts values of variables), only the score of the real quiz.

How can I keep my Cap 7 file from sending a 0 score to LMS?

I have a Captivate 7 file for a training program. The file includes some question slides for knowledge check/review purposes - however, we don't want the file to send a score (not even a 0 score) to our LMS. We only want the LMS to reflect whether the user completed the course file or not. So in each question slide, I set Quiz Properties to show 0 points 0 penalty and de-selected the Report Answers box. I then set the Publish Settings to these (shots below) to prevent any score from being passed through - however, the file is still passing a 0 score to the LMS.
So I tried just removing the question slides altogether and replacing them with regular slides that I programmed to mimic question slide functionality, but that didn't work either. I was told to check all buttons/click boxes to ensure that none of them was producing any type of "report" to LMS, but none of them are set to report anything. Can anyone spot what I'm doing wrong? Will very much appreciate any advice anyone can give! Thanks!

http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
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Reporting Progress and Scores in LMS

Hi all,
I am having some trouble incorporating my Captivate presentations into an LMS and getting it to report both progress and assessments correctly. This could be a lengthy post, so I apologize in advance.
Let me start by including my current setups:
The desired outcome is as follows:
Progress
- I want to report progress up until the exam; for instance, if a user leaves midway through, on slide 15 of 30, Captivate should relaunch on slide 15 for that user
- Once I get to the exam, users should not be able to backtrack to previous slides.
- If the user starts the exam, but doesn't finish, it should report to the LMS whatever score was earned, counting unanswered questions as 0's.
- Once an exam is failed, and this is the tricky part, I want the course to completely restart. Right now, it's loading mid-exam, and if I try to go back, it chain-pauses the presentation; possibly a conflict since I have it set to not allow users to go back once the exam is started. Essentially, once a score is reported, I want to wipe the cookie saving the progress clean.
Is there a way I can achieve all of this through Captivate?
Any help would be MUCH appreciated. Right now, the best compromise I can come up with to check "Never Send Resume Data" and not save a users progress - but when I turn this off, it also isn't communicating the exam scores to the LMS either.
Thanks in advance!

I can't promise that you can have everything you want, but perhaps some of your wishes are certainly doable in Captivate.
I note from your settings that you have the course Report Status set to track Complete/Incomplete rather than Pass/Fail, yet you talk about wanting the user to complete "exam" quiz questions and you also have Report Data set to Quiz Results Only. There's something inherently contradictory about these settings. Complete/Incomplete is mostly for recording slide views. If recording quiz results is most important, I think you should really be using Pass/Fail. It's an either/or decision. Most LMSs are far more likely to be reliable on the Pass/Fail setting and some just don't do Complete/Incomplete at all anyway.
I would also recommend you change your Report to LMS setting to Percent rather than Score. In my experience, Percent is more LMS "friendly".
For starters, there are two mechanisms available for allowing the user to resume a course module at the same point they left off:
One option is to tick the option in TOC settings for Self-paced Learning. This writes data to a Shared Object (Flash Cookie) on the user's PC that records the slide they finished on. Captivate doesn't provide a means to erase this cookie out of the box. You'd have to get some programming done in AS3 to achieve that extra functionality.
Option 2 is to untick the box in LMS Customisation Settings for Never Send Resume Data. This then will mean the Captivate lesson DOES send resume data to the LMS. With this option you are depending on the LMS to keep track of where your user got up to. But be warned. This setting is more reliable when it comes to tracking which scored object (e.g, a quiz question slide) the user got up to. I'm not sure how reliable it is when it comes to tracking slide views because each LMS is slightly different as to it's abilities to track data. In my experience, using Self-Paced Learning is better for straight out slide view tracking, but it's also a pain when users that completed the course come back later to browse the content again because they get shunted straight to the last slide. Quite annoying. So I don't use it.
Now for some of your other wishes:
To prevent users backtracking to previous slides once they've reached the exam, simply disable Backward movement under Quiz Settings. Remember that as far as Captivate is concerned, the quiz begins at the very first scored object, which might be a button or click box, not necessarily the first quiz question.
If a user only partially completes an exam, the LMS should still receive a score for each completed quiz question slide as long as you have Reporting Level set to Interactions and Score. But be aware that this means the LMS will be getting pinged by the course after each and every user interaction, which can place quite a load on the LMS if there are lots of simultaneous users.
By default in Captivate, if a user gets a question wrong they get no score for that question. So that one is easy.
Your final wish is to force the entire quiz to restart if the user flunks it. I may be misunderstanding your drift but why not just allow the user multiple attempts at the quiz? You can set this under Quiz > Settings > Pass/Fail. Tick the box for Show Retake Quiz Button and place this button right over the top of the Review Quiz button on the Quiz Results slide. The user will only see the Retake Quiz button if they fail the quiz and when they click it, their previous quiz answers are erased, effectively forcing them to redo the entire quiz. Wouldn't that get you what you want?
One more thing. Beware of the options in the drop down menu under Quiz > Settings > Required. I generally set this to Optional, as some of the other settings can cause unpredictable results with LMSs.
Hopefully this info will get you closer to your goals.

Is it possible to pass the score of the memory game as a variable using javascript?

Hi,
I would like to create a score table for the memory game. For that I need captivate to pass the last sore to a form/page. In the memory game widget there is a variable displayed: memGame_var. Is this really the memory game score, and do you think that I can achieve my goal using javascript?
thank you!
Heloisa

Beware: you have to create a variable, it is not automatically created. And you don't have to use the same name, but in this case for some reason it is not possible to use capitals in the variable name.
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Lilybiri

Captivate 4 - Bookmark feature for LMS

I have completed all development of a course, but have just learned that a bookmark feature is required by the LMS. There must be a way for a User to begin the course then stop, and later be brought back to the same place.
Is there a setting in Captivate where I can enable this feature?

Does your CP-movie have quiz slides and if so, do you report to the LMS? Then you have to activate Resume Data, which is normally the standard option in the LMS Customization Setting (Quiz Preferences, Settings).
When I'm not using the SCORM-functionality (reporting scores), I use the TOC-feature and activate the option 'Self-paced Learning' in the Settings, Runtime Options of the TOC, to have the bookmarking function. I'm certain there are other ways, perhaps someone else will give you another solution. If you do not want to lose any space on your screen you can put the TOC in overlay mode.
Lilybiri

Captivate passing incorrect score to LMS

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