Captivate purchase v. Captivate subscription

I need clarification before I purchase/subscribe to Captivate.
If my clients (a company who's IT dept will not allow a subscription plan) purchase Captivate 7 and I purchase the subscription for Captivate 7. What type of compatibility issues am I looking at? Since Captivate seems to be the only Adobe prodcut that is not backwards compatible (which is dumb) will this cause me issues moving files back and forth?

Hello There ,
There is no difference in term of feature between Captivate purchase(Perpetual) and subscription .
They are the two different options provided from Adobe by which you can purchase Captivate .
Purchase (Perpetual) : US$899.00
Subscription (you will be charged monthly) : US$19.99
The advantage you get in subscription is that you will get upgraded automatically if in case any new version of Captivate comes in market but if you purchase perpetual license for Captivate then you might need to pay the upgrade price to get upgraded to the newer version
Thanks and Regards
Himanshu Satija

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How do I access my Captivate Subscription Edition?

I bought the Captivate Subscription Edition but for the life of me I can't figure out where to go to start using it. I tried accessing it through the Creative Cloud interface, but it doesn't seem to be listed there.
I already received a welcome email confirming the purchase and billing. I just can't find a link anywhere that lets me log in and start using it.

Nevermind. Turns out I was supposed to download the trial, which I guess automatically upgrades into the full version.

Archived versions with Captivate subscription?

Hi there. For those of you who have a Captivate subscription - Can you tell me if the subscription to Captivate allows access to older versions of Captivate? I saw in the description of the Creative Cloud that archived versions will be available of some programs. Is Captivate one of the programs for which archived versions are available?
My team's responsibilities include authoring tool support for Captivate. The people we support do not all use the same version of the authoring tool. That means that we sometimes need to have access to multiple versions so we can troubleshoot.
For example, right now we have colleagues using versions 5 and 6 of Captivate, and undoubtedly soon version 7 will also be used.
I’m not asking if the features of previous versions will be available in Captivate 7. I am asking if the older versions themselves will be accessible. I say this because I tried asking an Adobe Rep about this during a chat and she kept repeating that the features of previous versions would be available in version 7. That's great, but doesn't help me when I need to assist somebody who only have version 5.
Thanks!

Thanks Rod. Wow, that's a lot of versions of Captivate on one machine! I currently have Captivate 4 and 5 on my machine, so I understand that they can be run together.
But what I was wondering is if the subscription to Captivate allows access to older versions or just the latest version. For example, I don't have Captivate 6 yet and the subscription starts at Captivate 7. Would the subscription allow me access to an archived version of Captivate 6 as well, or would I have to buy that separately?

I keep getting emails saying Adobe reactivated my captivate subscription

I keep getting emails saying you reactivated my captivate subscription after I have specifically turned off auto renewal, I'm trying to cancel! I want to make sure that I'm not billed after it expires.

Unless an employee stops by this forum and reads your message, you need to know...
This is an open forum, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I have two Captivate Subscription Edition (one-year) and I like to cancel one of them.

Please cancel one of my one-year Captivate Subscription. We have two working seats but now we have only one.
Thanks
Stavroula Mixafenti

Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Subscribing to Captivate Subscription Edition

I subscribed to Captivate Subscription Edition and I received an email of confirmation on 30 december but I don't have a serial number to complete installation.

Beware, I'm only a user, not from Adobe. But I believe you don't need a registration number. Install Captivate, and when activating with your Adobe ID, your subscription will be detected.
Lilybiri

How can I cancel Adobe Captivate subscription?

Hi!
Last year I entered into a 1 year Adobe Captivate subscription that isn't needed any more now.
Where can I cancel this subscription? I can't find any option.
Thanks!
Stefan Schmitt
Comarch AG
Internal IT Support

I do not want adobe how can I cancel

Cancel my Captivate Subscription

Hi,
please cancel my annual Captivate subscription immediately. Unfortunatly the forum is the only Support Option I have.
Thanks!

Hello ,
I am afraid Forums is just to share the users experiences ,
Please chat with an online agent Chat with an Expert for any other issues related to Captivate.
Regards
Himanshu

I purchased a student subscription to Creative Cloud. I got the confirming email. When I attempted to install the aps, kept getting a 30-day trial for all the aps. In the case of Photoshop, it was expired. How do I activate my Creative Cloud?

I purchased a student subscription to Creative Cloud. I got the confirming email. When I attempted to install the aps, kept getting a 30-day trial for all the aps. In the case of Photoshop, it was expired. How do I activate my Creative Cloud?

ChristinaW1111 for information on how to resolve the connection error preventing the active membership from authorizing then please see Sign in, activation, or connection errors | CS5.5 and later. If you have any questions regarding the steps listed within the document you are welcome to update this discussion.

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits. otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS P

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!!
I want to USE the products….CAN YOU HELP ME????
regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I have purchased a monthly subscription to Adobe PDF pack so that i can edit a PDF file, i have uploaded the file and its now in "my assets". how do i now edit this file??

I have purchased a monthly subscription to Adobe PDF pack so that i can edit a PDF file, i have uploaded the file and its now in "my assets". how do i now edit this file??

You can't edit a file with PDF Pack, but you should be able to convert it to a Word document, and if you are really lucky edit THAT and make a new PDF. Don't expect too much though!

I purchased an annual subscription to Acrobat Pro XI and installed two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that

I purchased an annual subscription to Acrobat Pro XI and installed on my Mac two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that won't open. SOS!

Hi Margot ,
You can click on accept or buy ,which ever option you see on that dialog box.It will prompt you to type in your Adobe Credentials.You can license it by doing the same.
If it still doesn't work ,follow these steps and see how it goes .
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards
Sukrit Dhingra

If my application is free to download, but requires my user to purchase a monthly subscription, will Apple collect a 30% fee every month that user is billed? Or will Apple only collect a 30% fee for the first month? If so, is there anyway around this?

Hi!
I am looking into developing an app for the App Store and my question is regarding Apple's 30% in app purchase fee. If my application is free to download, but requires my user to purchase a monthly subscription, will Apple collect a 30% fee every month that user is billed? Or will Apple only collect a 30% fee for the first month? If so, is there anyway around this?
What all does Apple collect a 30% app store fee on? What does Apple not collect a fee on in the App Store?
How does Amazon get billed if someone purchases something from Amazon from within their iPhone application?

Any in-app purchases are subject to the 30% withholding.
No way around it.
Amazon purchases are physical items (not digital) and do not go through in-app purchase so they are exempt.

I purchased an annual subscription to Adobe Acrobat Pro but my Mac 10.5.8 doesn't support it. Is there another Adobe product

I purchased an annual subscription to Adobe Acrobat pro but it doesn't operate on my Mac 10.5.8 operating system.
Is there another Adobe product to which I should ask my subscription be switched so I can convert PDFs into
Word and vice versa?

PDF Pack can do that; but you may only be able to use the online service, since Adobe Reader may also not run on your OS (depending on the architecture).

A user on your account has purchased a new subscription?

I received a text message from Verizon yesterday saying
VZW FREE MSG: A user on your account has purchased a new subscription. Please visit My Verizon - My Media Page to manage subscriptions for your account.
Two problems:
1. I can't find a "My Media Page"
2. I can select each line of my account and then then type manage media services into the "I want to" box - Alas no charges and no media purchases show up.
How can I find out why I received this text message?

How To: Direct Message and adas_vzw

Captivate purchase v. Captivate subscription

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