Captivate SCORM Course Restart in LMS

How can i restart a SCORM Course from LMS(ie, the course should not use the previous play information)?
I have tried this by setting the "lessonlocation" to "zero" but it is not working.
Thanks in advance,
Rahul R

If you're talking about the Resume Data bookmarking the position that the participant got up to in their last session then you can go into Quiz Settings > LMS Customization and check the box for Never Send Resume Data to turn off the bookmarking.
Check also if TOC settings has Self-paced Learning turned on. That can also cause bookmarking.
If you're talking about the scoring recorded in the LMS, that's not something controlled by the SCORM. You'd have to play with the LMS settings that determine how new attempts on a course module are dealt with by the LMS.

Similar Messages

UPK SCORM Courses in an LMS

Hi all,
I'm an LMS admin, and have received UPK generated SCORM files. I'm disappointed to not see a zip file option during publishing in the UPK, but I zipped it myself and successfully uploaded it.
My question - how do I get the GUI and navigation for the course up there? The course is functioning fine in the system (tracking, etc.), but the LMS' SCORM navigation is shown, not the customized GUI the developers created.
Thanks,
Eric

Hi Eric,
Do you have a screen short or two that illustrate this?
You are welcome to mail them to me, as I don't think you can attach them in this forum ([email protected]).
Regards
Anders

Error when launching a SCORM course in LMS

I've been publishing SCORM courses from Captivate to my LMS (Training Partner) for several years without any problems. I recently upgraded to CP 6 (6.0.1.240) and now when I launch the module from my LMS I get a message that says:
Does anyone have an idea as to what might cause this?
Thanks for your help!!

I have Training Partner (Geometrix) LMS installed - been using this one for over four years.
My workflow is:
1. Publish Captivate module to a folder with SCORM reporting enabled
2. Copy the published folder to the LMS content web server
3. Create course in LMS configured for SCORM reporting
4. Link for course module points to the .htm file in the course folder
I've used this approach without any issues up until I installed CP6. Now I get the error message on modules published with SCORM reporting enabled. The message does not appear when LMS reporting is not selected.
Ron

Bookmark Captivate-developed course in LMS

We're trying to get the bookmark feature to work with a Captivate-developed
course (using Captivate 3, course is SCORM 1.2) on the SkillPort LMS. We had assumed that it was sufficient to use the appropriate SCORM.htm and scorm_support.js files (i.e., those that are part of the Adobe Captivate program). However, the bookmarking feature does not seem to work on the course that we loaded to SkillPort. So now I'm thinking that I must have made some wrong selections under Preferences. I'm wondering --
1. Under the Quiz Reporting "Advanced Functions," should I de-select "Never send Resume Data"?
2. Under Quiz Reporting, should I have selected "Interactions and score"? Does the LMS need the interactions in order to note where the learner stopped his session?
3. Or should I have added a playbar to the course, so that the learner could click the playbar's x to exit from the course? (Currently there is no playbar, and the learner just clicks the x in the upper right window corner to close the course.) Although my SkillPort contact tells me that the playbar can be problematic, so I'm thinking we should leave it out. (We don't need it, as we use buttons in the course for navigation.)
Thank you for any insights! This is new territory for me, and the Captivate online help doesn't explain the bookmarking feature.
(Note: I had originally tacked this question onto another topic on this forum, but since it was in an inappropriate category I suspect no one found it, so now I'm posting it in this eLearning section.)

Here's an update. After I de-selected "Never send Resume Data" and also changed the Reporting tab (to not report) on the quiz questions (since in our case, the questions are not the basis for successful completion), we re-published the course at the LMS, and now the bookmarking feature works when you are into the course a ways, for example, if you leave the course at, say page 11, when you later return, page 1 opens only momentarily and right away page 11 is displayed, which is good.
However, it seems if you exit the course at an earlier page, for example, page 6, that the course goes only to page 2 (instead of page 6) later when you resume. We're wondering whether this may relate to -- perhaps we need a quiz question earlier in the course, or perhaps we should delete a silly text animation that I put on page 2, or perhaps something else is causing the first few pages in the course not to correctly activate the bookmark/resume function.
- Jan

Captivate 4 Course is resuming in LMS, but not retaining slides viewed from previous session

We have published our Captivate 4 course as Complete/Incomplete using SCORM 1.2 to SumTotal 7.2 and are having a problem getting the course to complete after a resume. We want the user to view 100% of the screens in order to complete the course. If you exit the LMS at some point before the end the LMS bookmarks the place and will resume where you left off. The problem is it does not retain the data saying the slides before the resume have been completed (no green checkmarks in the TOC) so when you get to the end of the course the LMS will not mark it completed unless you go back and view the slides before the resume (which were viewed in the previous session).
I am not sure if this is an LMS or a Captivate issue. Our LMS person is saying this is a Captivate issue because other departments in our company publish courses in Articulate and this feature works fine in the LMS for their projects.
Any suggestions or insight would be appreciated. Our internal academy will not let us publish the course to our users unless we can resolve this issue.
Thanks!
Terry

Thank you so much for the reply. I found on the Table of Contents settings that I did not have Self-paced learning checked and thought that would fix the issue when I republished and uploaded to SumTotal, but I am still having the same issue.
One thing I did notice is the Exit button on the Captivate skin playbar is not working so I have to use the SumTotal exit button to exit the course. I was wondering if the status flags are not being retained on exit because we are not able to exit through the Captivate Playbar. We are going to try disabling the SumTotal playbar to see if that could be the issue.
Has anyone had any similar issues with the Captivate playbar exit that could provide some insight?
Thanks again.
Terry

Captivate 8 Course - Problems with Launch in LMS

I created a Captivate 8 course with a PPT with animiation. Added audio to the Captivate. So far, so good. Uploaded it to our LMS (SuccessFactors). Went to test the course in the staging environment. Course looked like it was going to launch, then the entire screen went black. Anyone run into this problem before?

Hi, Yes we are currently experience problems with our course in which the loading icon appears for the course.
For some of our users, if you press the play button, the course will start and for some, clicking the play button has no reaction.
Also, for some users, it'll automatically play without a play button (this should be the setting bc we have enabled the autorun feature).
Not sure what to do!

Looking for a SCORM Player or LMS to run Captivate SCORM content (in place of Blackboard 9.1)

Greetings,
Background:
We are trying to run Captivate produced SCORM 1.2 in Blackboard 9.1 and are running into several problems (See http://discussions.blackboard.com/forums/p/49773/152443.aspx Please post any solutions to the problems described in that thread in that thread rather than here).
One of the options we are considering is playing and tracking our SCORM content in a separte LMS or with a different SCORM player.
The question:
Can anybody recommend any (ideally free) LMS or SCORM players that have been tested to work with Captivate CS5?
Many thanks for your help.
Andrew Downes

Thanks, that's helpful. Moodle looks like an option then; the challenge will be finding a way to integrate the Moodle SCORM player with Blackboard.
What other LMSs or SCOPRM players are people using successfully (or unsucessfully) with Captivate? is anybody else using Moodle?
I'm espeically keen to hear from anybody who has found a free SCORM player and integrated it with their LMS/VLE and got it to play and track captivate content well. Has anybody tried integrating the Reload player with thier LMS and running a Captivate SCORM?
Thanks.

I'm using Captivate 8 and publishing courses to our LMS. As an end user, I can complete a course using IE, but not Chrome. Is there a setting that I am missing for other browsers?

I'm using Captivate 8 and publishing courses to our LMS, Cornerstone OnDemand. As an end user, I can complete a course using IE, but cannot complete the same course when using Chrome. Is there a setting that I am missing for other browsers?

guess what it says java file. So yes i'm sure. Sarcasm. Not the best way to encourage a total stranger to help you. Then there's
Sorry if i wasn't more clear but was that response needed?No it wasn't needed, but I'm not the one asking for help so I have the luxury of not worrying too much about it. It's extremely frustrating trying to drag relevant information out of someone, and makes one less inclined to bother.
Anyways, there's still nothing in this thread that actually explicitly says "there is a file called VolcanoApp.java in the directory where I'm running javac from" and I really can't be bothered banging my head against the wall any longer. You've made a silly mistake, or a false assumption. We all do it from time to time. My advice is, take a break, go for a walk and re-visit this in a while. You'll probably spot the mistake right away.

Error While Uploading Captivate 6 Projects into Oracle LMS

Hello,
We have recently updated our Captivate software from Captivate 5 to Captivate 6. We are now experiencing issues when uploading our Captivate projects into our Oracle LMS. We are unable to upload newly developed courseware as a result, and have many critical learning initiatives with deadlines coming up within our organization.
We receive the following error when uploading published Captivate 6 files into our LMS:
Oracle.xml.parser.v2.XMLParseException: Element ‘appearance’ not expected.
The Log states: “The operation could not find a learning object with the external identifier: and external source: . A new learning object named How to insert an image into Microsoft Word with id 2824 has been created.
The language en-US is not compatible for the learning object named How to insert an image into Microsoft Word (id: 2824). The language will be set to American English.
The import process has failed: oracle.xml.parser.v2.XMLParseException: Element 'appearance' not expected.”
When contacting Oracle, they directed me to contact the vendor and inquire if they have resolved their UNIX issues and corrected the imsmanifest.xml creation piece of the tool. The Captivate 6 software on my PC is up to date with the newest patch installed, and I have tried publishing courses with different combinations of preferences and settings and none seem to resolve the issue.
Any insight as to what is causing this error or what can be done to correct it?
Thanks.

The error message makes me think the LMS is looking for an MS Word document included in your SCORM manifest file. Some LMSs are very strict about all files in the course needing to be listed in the imsmanifest.xml file.
Do you have a document in the package that the users need to read or that is linked in some way to your course content?

Captivate 8 course won't complete

Hi there
I have a Captivate 8 course that will not complete once uploaded to our LMS. The course will only end at 66% and I have been through all the Quiz settings and they all look OK according to some manuals I have.
I have tried to find a solution to this for days and still no luck.
Any ideas?
Thanks

SCORM Cloud is the most SCORM compliant LMS on the planet. If your course runs fine there, the issue isn't with your course content.
LMS vendors are notorious for blaming the course or authoring tool when the issue often at their end. They HATE being compared to SCORM cloud. Use that to your advantage.

Adobe Captivate 6 course not returning to start

Hello people,
I need your help in discovering something. When I post my course to our LMS and go in and take the course I can complete it. But when I go back into the course it comes right back to the page that I left it. If it's at the quiz end; it pops back up at the quiz end.
I cann't get it to refresh each time and I need to know if this is an issue in Captivate I can turn on or if it's something in our LMS.
PLEASE HELP!!!

Officially it should do the same job by re-setting when the user has completed successfully. Never send resume data, is used to trap when a user has left before completion. But you have to remember, not all LMS's interpret all SCORM variables the same way. We have seen problems so set both switches.

Incomplete course message on LMS despite completing it

I'm getting course incomplete on my LMS. I enroll on the course fine complete the quiz and get the required pass but when going back to the LMS it says course incomplete. Is there a setting to tell LMS course is complete.
Thanks

I'm not familiar with Oracle Learning Management but I assume that it's SCORM compatible.
When you publish your course from Captivate you need to enable the reporting for the project. You do that under Preferences - Quiz - Reporting.
You need to define the SCORM version (probably SCORM 1.2 will suffice) and fill out the Manifest with the relevant information. Some LMS' want to have all the information filled out and some LMS' don't. Try and experiment with the manifest settings. (set the mastery score to your pass score requirement).
As for the remaining settings on the Quiz - Reporting tab you also need to experiment with what your LMS accepts. Report status should be "Pass/Fail". Report to LMS can be either Score or Percent depending on your LMS.
Choose Report Data - set it to "Quiz results only" as that is the most conservative option.
Reporting Level: I would set it to "Report score" only since you only need to track the score of your course. If you set it to "Interactions and score" it will store a lot of data in suspend_data (which is a SCORM field) and some LMS' can get confused about that.
The next tab you need to look at is "Pass or Fail". Here you set the pass score for your project. Make sure it's set to what you want.
Finally you need to republish your project (Shift + F12) and then tick the "Zip files" under Output options. That will create your SCORM package that should be ready to upload in your LMS.
I inserted a couple of images of the reporting options etc.
Let me know if it works out for you (or if you already did all this earlier)
/Michael
Click here to visit the www.captivate4.com blog

Can Captivate Scorm results be saved locally

Can Captivate Scorm results be saved locally for later upload to an LMS? For example, is it possible to download a Captivate course on a mobile device. Allow the course to be completed offline and store the results. Then later connect online with an LMS and upload the saved results.

"download a Captivate course on a mobile device"
So then it would be an App, right?
There's no way to do that yet. SCORM requires a live connection to the presenting HTML page, it doesn't allow for offline tracking.
The TinCan spec:
http://scorm.com/tincanoverview/
Will allow for this type of offline communication. I assume Adobe/Captivate will support it at some point, but its a new spec and such support is still evolving...and the support has to be between the Captivate lesson AND the LMS (or 'LRS') the lesson is reporting to.
For now, the only option for you to have a web-based CP lesson track to an LMS is to have both components be mobile-compatible for launching with a live net connection. Both exist - mobile-compatible LMS products and CP publishing to HTML (with some limitations), so that would be the approach to tackle for now if such tracking is critical.

Moodle + Firefox/Opera + Captivate SCORM = trouble

I'm using the Moodle LMS (version 1.8) and created a few
SCORM packages with Craptivate 2 to test. When using Firefox
(version 2.0.0.4) or Opera (version 9.21) the problems start. Under
Firefox I get partial tracking results and the course never gets
listed as completed. When using Opera I get absolutely nothing, no
scores, not completion, nada, nichts. As soon as I make use of the
dreadful Internet Exploder, stuff works like one would expect.
The question of the day, are the Craptivate 2 packages
crafted in such a way as that the accompanying .js and .html files
are one of these "IE only" deals? It for sure isn't Moodle as it
never fails when using IE.
Anyone can shed some light on this?

Hello all,
I've got an explanation to this issue with firefox, but no
solution.
I've noticed the same problem with a LMS: the final score was
not sent, and sco stayed at failed status in my sample.
When I log the dialog with the API scorm and I notice that
the calls to SCORM API are slower with Firefox 1.5 and 2.0 than
with IE.
So slower, that the Captivate ends, but the LMSSetValue calls
was still going during several seconds, with any waiting
instruction to the learner.
The learner ends the Captivate before it has time to send all
SCORM data to the LMS. As the "completed" status is at the end, it
stay at failed status.
Here the log with my sample:
Each call to SCORM API is logged, with the time.
We notice more than 250 milliseconds each LMSSetValue.
At the begining:
16:32:02.884 LMSSetValue : cmi.core.session_time, 00:00:05
At the end, before exiting:
16:32:20.619 LMSSetValue : cmi.core.session_time, 00:00:15
16:32:20 - 16:32:02 = 18 seconds, but in fact only 00:00:15 -
00:00:05 = 10 seconds spent. So => the sending of SCORM data
takes 8 seconds late compare to Captivate duration.
If I wait before clicking on Exit:
16:32:26.150 LMSSetValue : cmi.core.session_time, 00:00:29
The complete log:
16:31:53.274 DummyAPI initialisé
16:31:56.728 LMSInitialize :
16:31:57.009 LMSGetValue : cmi.core._children, result =
student_id,student_name,credit,lesson_status,total_time,score
16:31:57.259 LMSGetValue : cmi.suspend_data, result =
16:31:57.509 LMSGetValue : cmi.interactions._children, result
=
16:31:57.790 LMSGetValue : cmi.interactions._count, result =
16:31:58.024 LMSGetValue : cmi.launch_data, result =
16:31:58.243 LMSGetValue : cmi.objectives._count, result =
16:31:58.478 LMSGetValue : cmi.core.score._children, result =
max,min,raw
16:31:58.728 LMSGetValue : cmi.core.score.raw, result = 0
16:31:58.946 LMSGetValue : cmi.core.score.min, result = 0
16:31:59.196 LMSGetValue : cmi.core.score.max, result = 100
16:32:01.696 LMSSetValue : cmi.core.score.raw, 1
16:32:01.962 LMSSetValue : cmi.core.score.min, 0
16:32:02.196 LMSSetValue : cmi.core.score.max, 5
16:32:02.431 LMSSetValue : cmi.core.lesson_status, failed
16:32:02.681 LMSSetValue : cmi.core.lesson_location, 0
16:32:02.884 LMSSetValue : cmi.core.session_time, 00:00:05
16:32:03.150 LMSSetValue : cmi.suspend_data,
A00000001001BA000BAA~$YR*TLQf0110BBBB1B1B1G
16:32:03.368 LMSCommit :
16:32:03.478 LMSSetValue : cmi.core.score.raw, 1
16:32:03.696 LMSSetValue : cmi.core.score.min, 0
16:32:03.931 LMSSetValue : cmi.core.score.max, 5
16:32:04.197 LMSSetValue : cmi.core.lesson_status, failed
16:32:04.509 LMSSetValue : cmi.core.lesson_location, 1
16:32:04.728 LMSSetValue : cmi.core.session_time, 00:00:05
16:32:04.947 LMSSetValue : cmi.suspend_data,
B00000011001BA000BAA~$YR*TLQf0110BBBB1B1B1G
16:32:05.165 LMSCommit :
16:32:05.290 LMSSetValue : cmi.core.score.raw, 1
16:32:05.509 LMSSetValue : cmi.core.score.min, 0
16:32:05.759 LMSSetValue : cmi.core.score.max, 5
16:32:05.978 LMSSetValue : cmi.core.lesson_status, failed
16:32:06.212 LMSSetValue : cmi.core.lesson_location, 2
16:32:06.462 LMSSetValue : cmi.core.session_time, 00:00:06
16:32:06.681 LMSSetValue : cmi.suspend_data,
C00000111001BA000BAA~$YR*TLQf0110BBBB1B1B1G
16:32:06.947 LMSCommit :
16:32:07.056 LMSSetValue : cmi.core.score.raw, 2
16:32:07.275 LMSSetValue : cmi.core.score.min, 0
16:32:07.493 LMSSetValue : cmi.core.score.max, 5
16:32:07.743 LMSSetValue : cmi.core.lesson_status, failed
16:32:07.947 LMSSetValue : cmi.core.lesson_location, 2
16:32:08.197 LMSSetValue : cmi.core.session_time, 00:00:08
16:32:08.431 LMSSetValue : cmi.suspend_data,
C00000111001BA000CAA~$YR*TLQf0110BBBB1B1B1GCB~$YR*ZlRf0110BBBB1B1B1G
16:32:08.665 LMSCommit :
16:32:08.775 LMSSetValue : cmi.core.score.raw, 2
16:32:08.994 LMSSetValue : cmi.core.score.min, 0
16:32:09.290 LMSSetValue : cmi.core.score.max, 5
16:32:09.556 LMSSetValue : cmi.core.lesson_status, failed
16:32:09.775 LMSSetValue : cmi.core.lesson_location, 3
16:32:09.994 LMSSetValue : cmi.core.session_time, 00:00:08
16:32:10.212 LMSSetValue : cmi.suspend_data,
D00001111001BA000CAA~$YR*TLQf0110BBBB1B1B1GCB~$YR*ZlRf0110BBBB1B1B1G
16:32:10.415 LMSCommit :
16:32:10.509 LMSSetValue : cmi.core.score.raw, 2
16:32:10.744 LMSSetValue : cmi.core.score.min, 0
16:32:11.009 LMSSetValue : cmi.core.score.max, 5
16:32:11.244 LMSSetValue : cmi.core.lesson_status, failed
16:32:11.447 LMSSetValue : cmi.core.lesson_location, 4
16:32:11.775 LMSSetValue : cmi.core.session_time, 00:00:08
16:32:11.994 LMSSetValue : cmi.suspend_data,
E00011111001BA000CAA~$YR*TLQf0110BBBB1B1B1GCB~$YR*ZlRf0110BBBB1B1B1G
16:32:12.165 LMSCommit :
16:32:12.244 LMSSetValue : cmi.core.score.raw, 3
16:32:12.478 LMSSetValue : cmi.core.score.min, 0
16:32:12.665 LMSSetValue : cmi.core.score.max, 5
16:32:12.806 LMSSetValue : cmi.core.lesson_status, failed
16:32:12.915 LMSSetValue : cmi.core.lesson_location, 4
16:32:13.072 LMSSetValue : cmi.core.session_time, 00:00:10
16:32:13.212 LMSSetValue : cmi.suspend_data,
E00011111001BA000DAA~$YR*TLQf0110BBBB1B1B1GCB~$YR*ZlRf0110BBBB1B1B1GEC~$YR*fLSf0110BBBB1B 1B1G
16:32:13.400 LMSCommit :
16:32:13.478 LMSSetValue : cmi.core.score.raw, 3
16:32:13.650 LMSSetValue : cmi.core.score.min, 0
16:32:13.853 LMSSetValue : cmi.core.score.max, 5
16:32:14.009 LMSSetValue : cmi.core.lesson_status, failed
16:32:14.150 LMSSetValue : cmi.core.lesson_location, 5
16:32:14.291 LMSSetValue : cmi.core.session_time, 00:00:10
16:32:14.431 LMSSetValue : cmi.suspend_data,
F00111111001BA000DAA~$YR*TLQf0110BBBB1B1B1GCB~$YR*ZlRf0110BBBB1B1B1GEC~$YR*fLSf0110BBBB1B 1B1G
16:32:14.587 LMSCommit :
16:32:14.666 LMSSetValue : cmi.core.score.raw, 4
16:32:14.822 LMSSetValue : cmi.core.score.min, 0
16:32:14.962 LMSSetValue : cmi.core.score.max, 5
16:32:15.119 LMSSetValue : cmi.core.lesson_status, passed
16:32:15.259 LMSSetValue : cmi.core.lesson_location, 5
16:32:15.416 LMSSetValue : cmi.core.session_time, 00:00:13
16:32:15.603 LMSSetValue : cmi.suspend_data,
F00111111001BA000EAA~$YR*TLQf0110BBBB1B1B1GCB~$YR*ZlRf0110BBBB1B1B1GEC~$YR*fLSf0110BBBB1B 1B1GFD~$YR*mwSf0110BBBB1B1B1G
16:32:15.775 LMSCommit :
16:32:15.853 LMSSetValue : cmi.core.score.raw, 4
16:32:16.322 LMSSetValue : cmi.core.score.min, 0
16:32:16.541 LMSSetValue : cmi.core.score.max, 5
16:32:16.744 LMSSetValue : cmi.core.lesson_status, passed
16:32:16.962 LMSSetValue : cmi.core.lesson_location, 6
16:32:17.197 LMSSetValue : cmi.core.session_time, 00:00:13
16:32:17.416 LMSSetValue : cmi.suspend_data,
G01111111001BA000EAA~$YR*TLQf0110BBBB1B1B1GCB~$YR*ZlRf0110BBBB1B1B1GEC~$YR*fLSf0110BBBB1B 1B1GFD~$YR*mwSf0110BBBB1B1B1G
16:32:17.650 LMSCommit :
16:32:17.759 LMSSetValue : cmi.core.score.raw, 5
16:32:17.978 LMSSetValue : cmi.core.score.min, 0
16:32:18.197 LMSSetValue : cmi.core.score.max, 5
16:32:18.431 LMSSetValue : cmi.core.lesson_status, passed
16:32:18.634 LMSSetValue : cmi.core.lesson_location, 6
16:32:18.869 LMSSetValue : cmi.core.session_time, 00:00:15
16:32:19.103 LMSSetValue : cmi.suspend_data,
G01111111001BA000FAA~$YR*TLQf0110BBBB1B1B1GCB~$YR*ZlRf0110BBBB1B1B1GEC~$YR*fLSf0110BBBB1B 1B1GFD~$YR*mwSf0110BBBB1B1B1GGE~$YR*cWTf0110BBBB1B1B1G
16:32:19.353 LMSCommit :
16:32:19.463 LMSSetValue : cmi.core.score.raw, 5
16:32:19.697 LMSSetValue : cmi.core.score.min, 0
16:32:19.947 LMSSetValue : cmi.core.score.max, 5
16:32:20.181 LMSSetValue : cmi.core.lesson_status, passed
16:32:20.400 LMSSetValue : cmi.core.lesson_location, 6
16:32:20.619 LMSSetValue : cmi.core.session_time, 00:00:15
16:32:20.853 LMSSetValue : cmi.suspend_data,
G01111111001BB000FAA~$YR*TLQf0110BBBB1B1B1GCB~$YR*ZlRf0110BBBB1B1B1GEC~$YR*fLSf0110BBBB1B 1B1GFD~$YR*mwSf0110BBBB1B1B1GGE~$YR*cWTf0110BBBB1B1B1G
16:32:21.056 LMSCommit :
16:32:25.119 LMSSetValue : cmi.core.score.raw, 5
16:32:25.338 LMSSetValue : cmi.core.score.min, 0
16:32:25.556 LMSSetValue : cmi.core.score.max, 5
16:32:25.760 LMSSetValue : cmi.core.lesson_status, passed
16:32:25.963 LMSSetValue : cmi.core.lesson_location, 7
16:32:26.150 LMSSetValue : cmi.core.session_time, 00:00:29
16:32:26.385 LMSSetValue : cmi.suspend_data,
H11111111000BB000FAA~$YR*TLQf0110BBBB1B1B1GCB~$YR*ZlRf0110BBBB1B1B1GEC~$YR*fLSf0110BBBB1B 1B1GFD~$YR*mwSf0110BBBB1B1B1GGE~$YR*cWTf0110BBBB1B1B1G
16:32:26.603 LMSCommit :
16:32:26.713 LMSCommit :
16:32:26.822 LMSFinish :

Presenter SCORM courses not scoring correctly in Firefox

We are having an issue with SCORM courses created in Presenter not communicating back the correct quiz score when using the new version of Firefox. These courses worked properly in the older version of Firefox. I can provide the course if needed. The courses were created in Presenter 7.0.5.7588. Tried creating the course in version 10 but it still didn't work.
Logs:
https://cloud.scorm.com/sc/guest/ViewDebugLog?logId=2e8e43d1-aad9-4b92-85ee-cfc285d66142&c ourseTitle=Adobe_Presenter
https://cloud.scorm.com/sc/guest/ViewDebugLog?logId=67e35d6e-e3a7-46ee-9a43-02c5d5840e5c&c ourseTitle=Adobe_Presenter
https://cloud.scorm.com/sc/guest/ViewDebugLog?logId=d419225a-24b7-46df-864a-70cb547ae5e4&c ourseTitle=Adobe_Presenter
https://cloud.scorm.com/sc/guest/ViewDebugLog?logId=b297a9ab-af2a-484a-b051-7ee0f0ae8e97&c ourseTitle=Adobe_Presenter

Hello,
Thank you for your reply. I have tried changing the reporting options to score vs. percentage and that doesn't work either. My LMS is Mzinga (Knowledge Planet). Below are screen shots of my settings.
How do I get the "Mastery Score" section of the Manifest settings to be available (mine is grayed out)? I read something about this on one of the disscussion forms but can't fibgure out what I'm missing to make it available. Could this setting have something to do with my issue?

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