Captivate v. 5 freezes when I try to open the variables window

Running on Windows 7, I need to change one of my variables. So I click Project -> Variables...
Captvate freezes. Accepts no input whatsoever. It's as if the variables dialog were hidden. I tried stopping Captivate from Task Manager, TM says the program (Captivate) is awaiting inpu and I should not stop it. TM suggests in switch to Captivate. I do. Captivate displays its "This project has changed, do you want to save, exit without saving or cancel." At least it's responding. But I try again to access the variables dialog going this time through creating an advanced action and clicking the Variables button there. Same effect.
I was running two monitors, one my laptop, the other a regular monitor. I changed my monitor settings to use only the laptop, thinking that maybe Captivate (or Windows) is casting the variables dialog offscreen somehow. Still, the freeze happens again.
It's out of the blue. I didn't do or change anything as far as I know that would cause this behavior.
Anyone else experience this?

Hi there
First, please report this as a bug via http://www.adobe.com/go/wish
Next, you can try re-connecting the second monitor. Odds are the dialog is displaying in that "invisible" monitor space. I asked you to report as a bug because the engineers really should configure Captivate so it senses when a second monitor is not present and it then simply presents the dialog on the visible part of the screen.
If you are unable to connect a second monitor you can close Captivate and blow your preferences away. Just right-click the shortcut you use to start Captivate and choose Properties. Then click "Open File Location". Windows Explorer should open. From there, navigate to the Utils folder and run the CleanPreferencesWin.bat file. Then restart Captivate. Your dialog should have returned.
Cheers... Rick

Similar Messages

Firefox keeps freezing when I try to open the add-ons menu.

When ever I try to open the Add-ons menu under Tools on my firefox, it keeps freezing. I also noticed that my time clock that is normally on the bottom right of my firefox window is no longer there either.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
You can also try to delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry. New files will be created when required.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.

Iphoto freezes when I try to open it.

Iphoto freezes when I try to open it.

Help us to help you: There are 9 different versions of iPhoto and they run on seven different versions of the Operating System. The tricks and tips for dealing with issues vary from version to version and OS to OS. So before anyone can help, they need information to work with. Basic stuff:
- What version of iPhoto.
- What version of the Operating System.
- Details. What were you doing when the problem arose?
- Did it ever work properly?
- Are there error messages?
- What steps have you tried already to solve the issue.
Anything else you can think of that might allow someone else to understand your issue.
With this kind of information somebody can develop a starting point for troubleshooting the issue.

I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then i have to force quit so i lose my work. anyone know how to fix this issue?

I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then i have to force quit so i lose my work. anyone know how to fix this issue?

What version of OS X are you using? If Yosemite, you need to update to 10.10.1 or higher.
In any case, start by going to the editor preferences>general, clicking this button and restarting the editor:

Ai CS4 keeps freezing when I try to open a file - HELP!!!

Mac OS X Tiger - Ai CS4 freezes when I try to open a file from either dbl-clicking on the file or opening within Ai. This happened all the time with Ai CS3 so I upgraded, now its happening with the new version. Do I need to allocate more memory to Ai? If yes, how do I do that? I worked when I first installed, but now it will not allow me to open any of my files. I do not receive an error message, and I have to force quit the app after it freezes. Can anyone help me with this problem?

Download OnyX, clean out your system caches and repair permissions. If it occurs in eitehr version of AI, it hardly qualifies for the usual trash the prefs, but of course that is never wrong, too...
Mylenium

How to fix Acrobat 9 Standard freezing when I try to open a PDF form I created?

How to fix Acrobat 9 Standard freezing when I try to open a PDF form I created?

Hi jamesh,
Considering the error 'licensing has stopped working', I would refer you to visit this KB doc link and try troubleshooting:
Error "Licensing has stopped working" | Windows
Regards,
Anubha

Adobe Reader X freezes when I try to open recent files

When I try to open recent files, Adobe Reader X will freeze up and will stay that way until I restart the computer. Even logging off won't work. I recently left it alone for around 5-10 minutes and Windows finally did end up stopping the process, but this is not normal. Any ideas for a fix?

Nope. That didn't do it. It won't even let me end the process AcroRd32.exe. I confirmed that after around 10 minutes, it finally closed on it's own. I just also confirmed that it's a problem with accessing files on my network, not local files. The odd thing is that I can use the Open tool, go the folder and open that file fine, but when I try to open the same file under the recent files, it freezes up. This may have to do with the fact that this is a mapped network drive. Any fix would be appreciated. Thanks.

How do I save and import my bookmarks from another hard drive? When I try to open the installed Firefox on the old drive, it (obviously) opens a browser from the new main drive, free of bookmarks. Is there a way I can save the bookmarks on the old drive w

How do I save and import my bookmarks from another hard drive? When I try to open the installed Firefox on the old drive, it (obviously) opens a browser from the new main drive, free of bookmarks. Is there a way I can save the bookmarks on the old drive without opening a browser?
The guts of my computer were rearranged and I got a new main hard drive. My old one is still in there and I can get stuff from it, but when I go to the Mozilla folder on the old one, I can't figure out if there's anything I can do to get all my bookmarks from that drive to my new one, where Firefox is newly installed.

If you open Firefox then Firefox will always use the default profile folder as found via profiles.ini on your system drive.
You either need to import the file in your current default profile or copy the file to your current profile folder while Firefox is closed.
Firefox 3 stores the bookmarks and the browser history in [http://kb.mozillazine.org/places.sqlite places.sqlite] and no longer creates an HTML backup by default.
There are also (five) JSON backups in the bookmarkbackups folder within the Firefox profile folder.
You can either copy the file places.sqlite to your [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] or import the most recent JSON backup from the bookmarkbackups folder of that old profile.
See:
http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See http://kb.mozillazine.org/Profile_folder_-_Firefox
"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders.
See http://kb.mozillazine.org/Show_hidden_files_and_folders
Go to: Control Panel > Folder Options > "View" tab > under "Hidden files and folders", select "Show hidden files and folders".
You may want to un-check the box "Hide extensions for known file types" to see the file extensions of all files.

When I try to open a new window in Firefox, I get an error message

When I try to open a new window in Firefox, I get the following error message:
"Not Found
The requested URL /en-US/firefox was not found on this server."
...but other websites, such as Google or CNN.com, work just fine.
I'm running Firefox 3.6.28 on my MacBook Pro, with OS 10.4.11. I can't update to the latest version of Firefox unless I update my OS, which would be costly and also involve increasing my RAM.
But the Firefox homepage worked fine until this morning. Is this likely to be a temporary glitch? If not, how can I fix it?
Thanks,
Emmy

At least at the moment, the default Firefox homepage is back! So maybe this was a momentary glitch. But see below.
BTW, here's the URL for the page:
http://start.mozilla.org/en-US/?client=firefox-a&rls=org.mozilla:en-US:official
'''But, '''the "Mozilla Firefox Start Page" currently lacks a menu bar at the top with various Google options such as "Gmail," "more," etc. I found these very useful.
I'm wondering -- did Google tell Mozilla to stop including those links on its start page? Maybe Google wants us all to switch to having Google as our default homepage. Or is the lack of a menu bar just another temporary glitch?
Emmy

Error message when I try to open the "help" files.

When I try to open the help files in Elements Photoshop 10, I get the following error message in a pop up box. At the top, the box is labeled "Adobe AIR" The message: "Application descriptor could not be found for this application. Try re-installing or contacting the publisher for assistance."
I have completely uninstalled and reinstalled both my Elements programs as well as adobe air, and have updated everything that I can think of and a few more things, and still get the same message. Since I am one who often uses help files, I'd appreciate any help with this.
Thank you.
TwoCollieTom

You can directly download the help files from this location http://helpx.adobe.com/photoshop-elements/archive.html

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.

This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on a terminal server

Hi All,
I have Citrix VDI (Virtual Desktop Infrastructure) Implemented
in my company and installed few Applications on App Server lets say.... MS Office 2013, filzialla, putty, etc...
I assigned these apps to the users through CITRIX STUDIO, when I try to use these apps. on VDI everything is working fine only when i tried to open Word, Excel or Powerpoing, outlook it throws error as
""This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on
a terminal server"" and apps gets closed.
Please help me on this ASAP.
Thanks & Regards,
Sachin Shinde

Hi,
As mentioned in ths article below, run for Office 365 products on to a Remote Desktop Session Host server is not supported. You can install Office products for Office 365 to a virtual desktop, but the virtual desktop must be assigned to a single user.
http://technet.microsoft.com/en-us/library/jj219423(v=office.15).aspx
Regards,
Melon Chen
TechNet Community Support

I bought an eBook from iTunes. I can view/read it perfectly on my iPhone but when I try to open the eBook file on my iPad, I get the error message, "Cannot open book. This book is protected by an incompatible technology." Any ideas for me? thx

i bought an eBook from iTunes. I can view/read it perfectly on my iPhone but when I try to open the eBook file on my iPad, I get the error message, "Cannot open book. This book is protected by an incompatible technology." Any ideas for me? thx

Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry.

PWA 2010 error when i try to open the project name in Project Center

Hi, this is my first post.
Im having a trouble with our Project Server, when i try to open the project name in Project Center it gives me an error like this:
ProjectServerError(s) LastError=GeneralUnhandledException Instructions: Pass this into PSClientError constructore to access all error information
Stack Trace:
[SoapException: ProjectServerError(s) LastError=GeneralUnhandledException Instructions: Pass this into PSClientError constructore to access all error information]
Microsoft.Office.Project.Server.WebServiceProxy.PWA.WorkflowGetProjectDrilldownInformation(Guid projectUid, String userPropToClear, Boolean bCheckOutProject) +401
Microsoft.Office.Project.PWA.ApplicationPages.ProjectDrillDownPage.OnLoad(EventArgs e) +822
System.Web.UI.Control.LoadRecursive() +66
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428
And also when i try to open the document that associated with the project in project center it gives me an error like this :
Exception Details: System.Web.Services.Protocols.SoapException: ProjectServerError(s) LastError=GeneralUnhandledException Instructions: Pass this into PSClientError constructore
to access all error information
Source Error:
Line 12: bool LoadLinkItemsPage = (Request.QueryString["Task"] != null);
Line 13:
Line 14: ProjectWSSInfoDataSet ds = PJContext.Current.PSI.WssInteropWebService.ReadWssData(ProjectGuid);
Line 15: if (ds != null && ds.ProjWssInfo.Rows.Count > 0)
Line 16: {
Source File: c:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\TEMPLATE\LAYOUTS\PWA\COMMON\wssnav.aspx Line: 14
Stack Trace:
[SoapException: ProjectServerError(s) LastError=GeneralUnhandledException Instructions: Pass this into PSClientError constructore to access all error information]
Microsoft.Office.Project.Server.WebServiceProxy.WssInterop.ReadWssData(Guid projectUID) +377
ASP._layouts_pwa_common_wssnav_aspx.PJWebPage_OnLoad(EventArgs e) in c:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\TEMPLATE\LAYOUTS\PWA\COMMON\wssnav.aspx:14
Microsoft.Office.Project.PWA.PJWebPage.OnLoad(EventArgs e) +67
System.Web.UI.Control.LoadRecursive() +66
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428
has anyone experienced this
before and might be able to help? Thank you!

For what it's worth, given the age of this question, I've found that stopping and starting the Project Application Service on each server via Central Admin is less disruptive to the rest of your farm when using Project Server in a larger SharePoint
farm.
IISRESET will cause active user sessions to be disconnected and could result in lost data.
I also found that recycling the app pool associated with my Project Server web application in IIS and restarting the web site did not resolve this situation so the IISRESET is not a guaranteed fix.
Targeting only the Project Application Service from Central Admin removes this minor risk and actually restored access to our Project Sites.
N03L.

Downloaded Appleworks 6.2.9 for Mac Updater-2.sim but when i try to open the file i receive the message "legacy image should be updated". what does this mean and/or entail?

downloaded Appleworks 6.2.9 for Mac Updater-2.sim but when i try to open the file i receive the message "legacy image should be updated". what does this mean and/or entail?

Mavericks is not recognizing the .smi extension - on my Mac it thinks it's a RealPlayer document. You are not going to be able to do anything with this - it requires AppleWorks to be present to be updated, and you can't run AppleWorks on Mavericks (other than by the rather roundabout process of installing Snow Leopard Server in Parallels and installing AppleWorks on that, as described here).

Captivate v. 5 freezes when I try to open the variables window

Similar Messages

Maybe you are looking for