Captivate v5 Freezes when Pick Color tool selected

When I click on the Pick Color tool Captivate v5 (eLearning suite edition) freezes and locks up my computer.  Task manager won't even start so I can't stop Captivate running.  End up having to hard boot the computer.  Is anyone else seeing this problem?  Any potential solution?

Maybe something has corrupted. Try the normal work flows:
1. Clear cache and check if that helps
2. Refresh Preferences, you can use the batch file in Utils under the installation folder; this will delete all customisation however.
Lilybiri

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