Captivate Video Publisher

I want to create a Video with Captivate 6 for Mac. The Video Publisher gives me the following Messager and stops the creating:
What's that?
Greetings from Hamburg
Paul

I'm using iMac 10.7.5, captivate 6, files all on hard drive.
I am getting similar issues. Project works fine when publishing to HTML5 - it creates 3 sub mp4s in a folder. However, when I try publishing to MP4 in the options it creates a video of the correct length but screen freezes a few seconds in.
I didn't get any error message but following pal v's advice and reducing the size, I get the yellow triangle as everyone else does.
Is it any use that I've used a custom size for this video? Also, I've recorded screen as video.
Richard

Similar Messages

Adobe captivate video publisher upload button does nothing

Hi, on 2 different machines, the adobe captivate video publisher upload button does nothing. Add to that support says it's not available when I called in on a trial product. Hmmm if you won't help BEFORE I buy, what will happen after? c'mon... i've purches thousands of dollars worth of adobe software and currently own the creative cloud ...and I get the brushoff like that? Oh and the chat system wasn't working becuase the queue was too full....

lol. Great day. Just not for Adobe! . Worked fine on my older imac 27", but not my 2 new machines at work... macbook air and pc with a lowly 24gb ram... go figure.

Captivate not publishing mpeg-4 video's or uploading to youtube

Hi,
Got a really annoying problem with Captivate 5.5, it's the trial version and until this I was intending to buy the product. But I've just spent a day producing a video with it, the project comes to 1.8Gb so it's not small.
Anyway, it all works fine, until I click on File > Publish > Select MP4 Video(*.mp4) > Select the Apple iPhone 4/ Apple iPod Preset and click on Publish.
The software launches does it's pop-up dialoge thing and Adobe Captivate Video Publisher appears with a second progress box saying "Generating Video..." the progress bar sat at 0% while I went away and watched a 2 hour movie. All it says under the progress bar is "Initializing..." and it does bugger all else. I've rebooted the PC, and tried several times with absolutely no sucess.
The project exports as a SWF and EXE file just fine. But the process balls up when exporting a .MP4 file. I've even tried different formats. But as far as I can tell the sodding thing isn't even starting the encode.
The software is running in administrator mode, and exporting to a file location that isn't protected by UAC so there's no reason for it I've even disabled my virus software just in case that was lagging the system down. But nothing I do seems to make the damndest bit of difference.
Can someone offer any advice. I'm not spending hundreds of pounds on software that can't even export to MP4, not when Camtasia does it just fine.
(System spec, Windows 64, 4Gb RAM, 3.0 Dual core, nVidia 8800GTS 320Mb)

No it's not dragging it's feet. I can deal with dragging feet. If I had to leave my system rendering for a day, so be it. I spend more time then that rendering CGI graphics. It's not "dragging it's feet" it's not even getting up out of the sofa. It can't be arsed. Error reporting? Not for Adobe! None of that peasky information for users from them! No, lets just leave them sitting there waiting while it "initializes" that's real helpful. Sitting there with a 0% bar. No helpful information like "whow dude your project is MASSIVE, this will take a while." no handy progress bar showing how the initialization is going. No no, none of that for Adobe. That would be too helpful. Obviously they're going to charge you so much money for the single most unprofessional peace of tat I've ever had the misfortune to use.
P.S. I chopped up the project, into no more than 15 minute segments. It managed to render out the first 4, how it's doing exactly the damn same thing for section 5. Apparently 15 minutes of real world tutorial too much to expect as well.
P.S.S. It's hundreds of megabytes isn't a problem in this day and age. I can download a 500Mb file in what? Half an hour? Perhaps 2 for slower users. Hell I download games from Direct2Drive totalling 8.7Gb takes a coulpe of days, but there's no problem doing it. As for users without broadband, DVD's hold 4.7Gb, couple of those isn'g a problem. I've got other solutions that will stick 5 - 7 hours of HD interactive content onto a single DVD without a problem. The only real world bandwidth colleges really have to use is whatever it takes to report the examination statistic and answers at the end of the session. I don't think a PC is sold these days with less than 80Gb, and single issue network deployment solutions aren't a problem.
It's not like their streaming system is worth damn, if you're worried about users running off with your materials. There's no effective DRM solution built into captivate so nothing stopping users capturing the stream and re-hosting it. Not low bandwidth sales pitch they've got you on is totally insane. I can't see any way in which this product can justify it's price tag. I can only imagine there's educational material out there that's so bad it's making users wonder why they pay for the course in the first place.
Sod it, I'll program the thing in C++ that'll shave off a few gigabytes given the bloated shite Captivate generates. 1.8 is a sodding joke. I can encode 2.5 hour movies at just over 1.2gb in freaking 720p HD. This thing can't even manage 50 minutes of full motion content, and 40 minutes of still images with mpeg-3 compressed audio inserted into the slide. 1.8 Gb for 50 minutes FMV?
/end rant

Trouble viewing Captivate 8 published output.

Trouble viewing Captivate 8 published output. I created a course for a client who also wants a video of it. I published and I can see it on my end, but when I send them the files using DropBox, they can't open the .SWF, the Chrome.HTML, or the AVI or MP4's I've put out there. At first I thought it was operator error, but there are 5 people who can't view them. Was I supposed to add other supporting docs that were not in the Published folder?
Help, please.
Teresa

That's what I thought too. I wonder if they are trying to run it right out of Dropbox. I also told them they could right click and open in Internet Explorer if Chrome was problematic.
So I only have to provide the packaged file right? I've always just delivered the published folder, so I was really at a loss as to why they can't run it. Could this also be a Systems Security issue? Perhaps their employer blocks this sort of action?
Thanks so much for your input. I really appreciate the help (and validation).

Aggregated Adobe Captivate Video in Flash Media Server

Hey,
Has anyone attempted to implement a captivate video into Flash Media Server?
I specifically need to know if an aggregated Captivate video will work in Flash Streaming Server. The reason I am not sure that it will is because there are multiple .swf files that an Aggregated video must communicate with and I wonder if that will cause any issues.
Please let me know if you've run into any problems, if this works, or if you have any other information.
Thanks!

So an Aggregated Captivate Video is basically a compilation of several other Captivate Videos. To see what I mean, open up Captivate
go to File --> New Project-->Aggregator Project.
Choose the .swf files of published projects that you want to run together as a single video (aggregated .swf).
Then, publish the Aggregator Video and you will generate a .swf file that plays all the ones you selected previously.
So basically I am worried that Flash Media Server won't work because the main video file (the aggregated .swf) uses the component .swf files to play.
Any thoughts?

Scaling Captivate videos in RoboHelp Multiscreen

RoboHelp HTML 11, Captivate 7
I'm including Captivate videos into my Robohelp HTML project. I need to be able to shrink the video "object" to fit in our window.
Rick, you've answered this question several times over the years, such as here: Re: How do you scale captivate file in Robo 9 to fit the screen? In my case, the output has to run in Internet Explorer without Shockwave Flash enabled. (Also, the user won't have RoboHelp or Captivate installed, if that matters). I'm told that our Captivate demos were published in "Scalable HTML" format. I was using Multiscreen as the output, but I'm open to one of the other HTML outputs.
I tried it two different ways:
I imported the Demos using File --> Import --> Adobe Captivate Demo --> HTML5 Output, then selected the appropriate index.htm file. The videos run, but resizing the text box or demo "object" only crops the video. We even tried saving them in a smaller size in Captivate, but they seem to be the same size in RoboHelp.
I imported the project (*.cptx) using File --> Import --> Adobe Captivate Project. Doing this, I can resize the video (and watch it using that "viewer" that appears after I click "Generate"). However, when I run the index.htm file in Internet Explorer (as I assume the users will do), the video is blank unless I enable Flash. (This is despite the fact that I checked "Use Adobe Captivate HTML5 Output" in the Multiscreen layout!)
What's the best way to approach this? (I hope you're not going to tell me that I have to put everything into Baggage, because as you've pointed out in the past, that would be a very big job.)
Thanks.
-- Shawn

Hi Shawn
Unless you want to host the Captivate output separately from RoboHelp and just link to it where needed, you are going to find yourself a bit "stuck" with the baggage trick.
If the content needs to scale, you have a couple of ways to deal with it.
1. You can simply link from a TOC page to the html page for the Captivate output. Using this method should cause the Captivate output to scale to the topic frame.
2. You can insert an InlineFrame and point its content to the Captivate html page in Baggage. You would then need to configure the frame to be 100% wide. You would take this approach if you have other content that needs to come before and/or after the video.
I would heartily encourage you to report the pain points of being forced to add Baggage folders and files as a bug to Adobe using the link below.
Click here to view
Cheers... Rick

Can't embed a Captivate video (swf) into Power Point 2007

I am trying to embed an Adobe Captivate video (swf) into power Point 2007. I very carefully followed all the steps outlined from a search I did on the web and it is not working.
These are the steps I followed:
1. Create a simulation using Adobe Captivate and publish it as a SWF file.
2. Open the PowerPoint presentation and insert a blank slide for adding simulation.
3. We need to work with the Developer tab now. If you can't see it in the ribbon, follow these steps to make it visible.
(steps to get developer)
4.On the developer tab, in the Controls group, click More Controls
5. In the list of controls, click Shockwave Flash Object and click OK.
6. Drag diagonally to create a box in which the simulation would appear. Don't worry about sizing it accurately; you can adjust it later as well.
7. Right click the Shockwave Flash Object, and then click Properties.
8. On the Alphbetic tab, click the Movie property. In the value columnm type the full drive path, including the file name.
9. Set the Playing property to true, Loop to false and Embed Movie to true.
10. Close the Properties dialog and test the movie.
The simulation will now play in your PowerPoint presentation.
Note: If during the slideshow,t he simulation doesn't play automatically, right-click and select Play.
I followed these steps, and it is just not working. I go to play my power point presentation and set it to play from the beginning, and when it gets to the slide with the swf file, I just get a faded out still picture of the video, and it will not play. If someone has had luck with embedding swf files from Captivate into Power Point, please let me know how you did it. Thanks.

Thanks, I really appreciate the information. The only problem is that I have to keep it as a power point presentation. I convert from ppt to a video, so I need to keep it as power point.
I found these steps on the internet and followed them exactly, and went through the steps 3 times, to make sure I wasn't leaving anything out, and it just didn't work. I have a tech guy who's supposed to call me today regarding this issue, and hopefully he'll be able to go through it with me step by step to try and work it out.
Ultimately, these are going to be training videos that are going to be set up on a website, so they ultimately have to be saved as videos.
I'm keep trying to figure it out though.
Thanks.
Ariane

Captivate Video Recording via web cam?

Is it possible to do Captivate Video Recording via USB web cam? All I can see so far is about its ability to record screens and applications, but not do an actual video recording via a video camera input. Audio is no problem allowing you to insert audio from a file or do a live audio insert. Video however seems limited to insert from a file only. This would seem to imply you need a separate video recording application to capture video via a camera input, which is obviously disappointing if that's the case.

Thanks. Hopefully they will add this basic functionality to Captivate ASAP. It's a missing fundamental element. i.e. to be able to add video annotation to your slides. Lectora Publisher does it and so should Captivate in my view, given it's supposed to be among or overall ahead of the leading products. Seamless audio / video annotation is a very common requirement nowadays.

Captivate videos created in RH9 cannot be found in RH11

We just upgraded from RH9 to RH11 and our Captivate videos now have errors "file or directory cannot be found". Any ideas?

Hmmm, was the captivate video added as an element in an existing Topic page? Or was it added to the project where you import the Captivate HTML page?
Here's my thinking. The link seems to be attempting to open an HTML page that doesn't exist for whatever reason. Unfortunately there are many ways you may have created that link.
Have you tried adding the content as Baggage? Perhaps that's the answer here. To add as Baggage.
In your Project Manager pod, try right-clicking the Baggage Files folder and adding that way. If you don't see a folder named Baggage Files, the right click action should present Baggage File on the context menu after you click New.
Cheers... Rick

Imported Captivate video playbar doesn't display close captioning icon

I've imported a captivate 6 demo into robohelp 10 and everything works perfectly, except that the closed captioning (CC) icon does not display on the Captivate playbar. It shows up just fine in Captivate, but not in Robohelp.
I've tried externalizing the skin to import into Robohelp and I still get the same result. The CC icon doesn't show up in the playbar. I have to have closed captioning in my work environment for my Captivate videos. Can anyone help?

Hi there
Screen captures might prove useful, but if you are to provide them, you will need to use the camera icon and upload them here.
When you are linking to the Captivate, how are you doing it? Are you pointing to the SWF or are you using HTML 5 output from Captivate?
Cheers... Rick

Adobe Captivate Help | Publish projects as HTML5 files

This question was posted in response to the following article: http://helpx.adobe.com/captivate/using/publish-projects-html5-files.html

I opened a captivate project and published as HTML5. It worked in a browser on the desktop. then I tried it on an iPad. That also worked. Then I tried it on an iPhone. that worked, but the document was far too large for the iphone to display. I was curious as to whether or not the "scale html content" check box would make a difference for iphone, so I tried it. It did fix that problem, but, as expected, it broke the animations. Now when I try to publish to HTML5 it creates a sort-of hybrid, where the document is the correct dimensions in a browser on the desktop, but it is forced into smaller dimensions on the iPad, and no where do the animations work anymore, although the "scale html content" check box is unchecked. I used the Captivate cache clearing button in preferences and cleared my browser cache on the iPad, restarted the computer, etc. To no avail. It seems using the "scale html content" has permanently broken Captivate 7. I am now considering reinstalling it.

Captivate 3 Published file won't execute JavaScript

Pulbished Captivate 3 course. Final screen has an exit button with the following script: ab_SetScoreStatus(100,'completed');ab_CloseWindow(); When I post the course to our LMS it uploads fine, but when I try and run the course I get an error when I click on the Exit button and it doesn't do anything. I had someone try the same thing on their computer and it works fine for them so I'm thinking it's something with my settings. This used to work for me but then I got a new computer so not sure if the settings (IE, Flash or ????) are different or what. I'm running Flash 10, and IE 8. Any help would be greatly appreciated. Thank you.

Good morning Rick, and thank you for trying to help.
Sheri Delaney
From: Captiv8r [email protected]
Sent: Wednesday, February 16, 2011 3:59 PM
To: Delaney, Sheri
Subject: Captivate 3 Published file won't execute JavaScript
Welcome to our community
See if the following links help.
http://forums.adobe.com/thread/473021#5
http://forums.adobe.com/thread/473021#10
Cheers... Rick
http://www.robowizard.com/pc.gif
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http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=5
http://www.ShowMeSolutions.biz
http://sorcererstone.wordpress.com/
http://www.gooberguides.com

Adobe Captivate not publishing results

Hi,
We appear to be having a problem with Captivate where it's not publishing results to a network drive.
We have applied the fix as details below:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.htm l
3rd tab along, click 'Always Allow'
Add
T:\
\\my-network-path\tdrive\
I have tried this however its not publishing results.
Does anyone have any ideas on why this would not be working?
Thanks

The Flash Global Security settings govern whether or not content on a LAN or remote drive will play properly for the user that adds this location to their trusted settings. However, it doesn't necessarily give you PERMISSION TO UPLOAD published content to that location.
If you're having difficulty getting Captivate content published TO the location (as opposed to playing it from there) then you need to investigate whether or not you have write permissions for that folder. This is network administration thing, not usually connected to Flash security. It could also be that there is some restriction built into your IT network that will only allow certain filetypes to be uploaded.
Bottom line is that you may need to check with your IT dudes.

Captivate Video into Indesign

Good Morning!
I've been given the task of updating our company's help text from an old school HAT to Adobe Indesign. We decided to go this route because you can make the documents interactive and incorporate video. However, I've looked everywhere and I don't see any tutorials on integrating a Captivate video into your Indesign document. Can anyone here tell me if that's possible and, if so, where I can learn how to make it happen?
Thanks!
James

Hello,
I have tried it once, with InDesign CS5 but because I couldn't get it to be functional, I converted the InDesign document to a PDF and inserted the CP-SWF's in the PDF. That is of course not the same as what you want since you want to have an interactive InDesign doc.
This is an interesting question, think I should try again and be back if and when I have an answer. Or perhaps someone else has already tried this out?
Lilybiri

Captivate videos in RH 5

I have a Captivate video that I want to link to from within a
RoboHelp X5.02 topic. It's a software demo of the application for
which I've created the help. I can link the video ok, but when it
displays in the topic pane it's too small. When I maximize the help
window, everything looks great.
Can I insert a script that would resize the help window upon
launching the Captivate video and then resize it back after the
video has finished? I guess the alternative would be to include the
words "maximumize the help window" as part of the link that
displays in the topic.
Would the resize function be controlled by the application
programmers instead, since they are calling the help window in the
first place?
Thanks,
Jim

It sounds like an easier solution would be to fix the size
problem of the video. Does it have a fixed width and height? If the
width and height specs somehow are percentages, I think that would
explain the video looking different when you have different sizes
of windows.
--Ben

Captivate Video Publisher

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