Captivate videos created in RH9 cannot be found in RH11

We just upgraded from RH9 to RH11 and our Captivate videos now have errors "file or directory cannot be found". Any ideas?

Hmmm, was the captivate video added as an element in an existing Topic page? Or was it added to the project where you import the Captivate HTML page?
Here's my thinking. The link seems to be attempting to open an HTML page that doesn't exist for whatever reason. Unfortunately there are many ways you may have created that link.
Have you tried adding the content as Baggage? Perhaps that's the answer here. To add as Baggage.
In your Project Manager pod, try right-clicking the Baggage Files folder and adding that way. If you don't see a folder named Baggage Files, the right click action should present Baggage File on the context menu after you click New.
Cheers... Rick

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When i double click itunes it doesn't open it just comes up with an error saying " The itunes library.itl file cannot be found or created. The default location for this file is in the 'itunes' folder in the 'music' folder". How can i fix this?

When i double click itunes it doesn't open it just comes up with an error saying " The itunes library.itl file cannot be found or created. The default location for this file is in the 'itunes' folder in the 'music' folder. How can i fix this problem?

Anyone can help to advice how to solve this issue ?

When I try to open ITunes it brings up a box that says the iTunes Library. itl file cannot be found or created. the default location for this fie is in the itunes folder in the music folder How do I solve this

My laptop was updating itunes and turned off and every since when i try to load itunes it brings up a window that says
The itunes library.itl fie cannot be found or created. The default location for this fie is in the itunes folder in the Music folder.
an I cant figure out what to do to get itunes to load so I can't use itunes at all which ***** since it also means I right now I can't add music to my ipod or apps or anything. So hopefully someone can tell me what happened and how to fix it or solve it

Hi pgarard1,
If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Regards,
- Brenden

My laptop had to be reimaged and all software and programs were taken off. I installed itunes again but can't access my library. I get an error message "the folder itunes cannot be found or created and is required. The default location for this folder

I can't access my itunes music on my laptop after having it re-imaged. I installed itunes again but can't access the music folder. I get the following message when I click to open itunes: "The folder itunes cannot be found or created, and is required. The default location for this folder is the Music folder.
I have an iPad2, and iPad mini, and an iPhone5 with a different number of songs on each. I want to sync everything -- should have close to 800 songs. Tried to get support from Apple but would be charged for help.

I have a Windows 7 operating system my computer runs from.

Itunes won't open - get message that .itl file cannot be found or created

My HP laptop with windows just crashed, and I'm trying to get everything back to working order. I reloaded itunes and it seemed to be working fine. Then at some point, I went to open it and received the messsage:
The itunes library .itl file cannot be found or created. The default location for this file is in the "itunes" folder in the "Music" folder.
I uninstalled and reinstalled itunes several times, to no avail. The program won't open and I continue to get the same error message.

Check the permissions in that folder and make sure you have full read/WRITE privileges.
Patrick

ITunes won't open -error: The folder "iTunes" cannot be found or created...

Hello,
I am not able to open my iTunes. I was able to use it yesterday. I keep getting the message:
*The folder "iTunes" cannot be found or created, and is required. The default location for this folder is inside the "My Music" folder.*
I have created a folder called "iTunes" in my "My Music" folder, which does not fix the problem.
I have uninstalled and installed iTunes twice.
I have used the repair option when trying to install iTunes over the top of my current iTunes.
None of these options has fixed the problem.
If anyone knows how to fix this, I would really appreciate it.
Thanks!
Rachel

I found the answer on another board... Below are the parts I found useful (quoted).
Click on Start
Clin on Run
Type in "regedit" Enter
Do this step twice as there are two locations. +(I actually had 4 locations.)+
CTRL F
Type in "My Music"
Double Click and enter the path for where the folder is located.
Then exit.
The exact locations of the 2 entries that I changed are
hkeycurrentuser - software - microsoft - windows - current version - explorer - shell folders
and
as above - windows - current version - explorer - USER shell folders
I located the location of my iTunes folder (something like this - C:\Documents and Settings\"yourname"\My Documents\My Music\iTunes.
I copied it, and when I found the regedit location referred to, doubleclicked the location and pasted the path in there.
http://forums.ipodlounge.com/showthread.php?s=&threadid=12125
+- Look for post by nrendle and then browse through posts from that point on...+

"Library.itl file cannot be found or created"

My iTunes 8.0 was working fine and then all of the sudden I get this message whenever I try to open iTunes.
"The iTune Library.itl file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
There's a different file path for my music file than the one listed in the above error message but my iTunes won't even open for me to direct it to it.
Other times, I don't get any error messages. iTunes 8.0 simply doesn't open up.
Any help would be very appreciated.

Try holding down the Shift key in Windows when opening iTunes. In the resulting dialogue you will get the option to create a new library or navigate to an existing one. The default location for your iTunes library is in C:\Documents and Settings\Username\My Documents\My Music\iTunes\ (or C:\Username\Music\iTunes\ in Vista): How to open an alternate iTunes Library file

ITunes Library .itl file cannot be found or created **Please Help**

I am running windows 7, and recently downloaded iTunes 10.7 Opened iTunes today for the first time since the download, and got the following message:
The iTunes Library .itl file cannot be found or created. The default locaton for this file is in the "iTunes" folder in the "Music" folder.
I uninstalled itunes completely, restarted my laptop and then reinstalled itunes again. Unfortunatley it is still not working. Please help, I need to sync my phone!!!
Any help?

Hi Renee31,
If you are having issues with the library.itl file in iTunes, you may find the following articles helpful:
iTunes: What are the iTunes library files?
http://support.apple.com/kb/ht1660
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Regards,
- Brenden

Error message: iTunes Library.itl file cannot be found or created

I just upgraded to iTunes 7.0.2 and it will not launch. The following error appears:
"The iTunes Library.itl file cannot be found or created. The default location for this file is in the "iTunes" folder in the "MyMusic" folder"
I have uninstalled, re-installed and tried all the possible solutions on the Troubleshooting section, including repair and nothing works. I have both a Library.itl and a Library.xml file in the following path: C:\Documents and Setting\user\My Documents\My Music\iTunes - not sure what to do next.
Right now I'd take my old version back if I could figure out how to get it.
Dell Dimension 5150 Windows XP Pro

When you get that message, does iTunes give you the option of locating the file? If so, then browse to the file and select it. If you don't get that option, I believe that holding down the shift key (or possibly the control key) when you launch iTunes should cause you to get the option.

"The iTunes Library.itl file cannot be found or created."

I have tried all to suggestions for moving around the old library and this is still the only thing I have gotten from the upgrade, as of yet. The message appears when trying to get into iTunes thu any source; desktop shortcut, thu the start menu, or opening the library directly in the My Music folder.
The full message reads:
"The iTunes Library.itl file cannot be found or created. The default location for this file is in the "iTunes" folder in the "My Music" folder."
I half expected a problem when i was told to upgrade, but I have got no idea how to fix this one. Any help would be great.

Will iTunes open at all or do you just get the error message and when you click 'ok' the dialog box closes?
I have successfully restored my library using the iTunes Music Library.xml file, which I figured out by messing around. If you want you can try this; note that it takes a really long time:
1. With iTunes closed open the My Music>iTunes folder (if for some reason you had iTunes set up to use a different folder look in there). Move the 'iTunes Library.itl' file out of the folder onto your desktop, but don't delete it unless this restore works.
2. Open iTunes; it should be empty. Go to File>Import. When the box opens you should be in the same iTunes folder; select the 'iTunes Music Library.xml' file.
3. The library will rebuild itself, which takes a long time (I think it took an hour when I did it and I have about 25GB), but just let it go. Don't stop the process or try to close iTunes while it's doing this. You should eventually get all your songs and playlists back, but I don't remember if playcounts restore this way; you might lose those.
4. Close iTunes - it should now save the new 'iTunes Library.itl' file. Then try opening iTunes again - hope this will work for you! If it does you can just delete the old 'iTunes Library.itl' file. If it doesn't you can move that old file back to where it was, and you'll be back to where you were before.
Normally when the iTunes library.itl file gets corrupted you can replace it with an older version from the 'Previous iTunes Library' folder, but it sounds like you've already tried that and it didn't work. If this really is a registry issue I don't know how to fix that - maybe reinstalling iTunes?
ps - I always export my library before upgrading now, because restoring from that if you have a library problem is a lot faster and it only takes a few extra seconds.
Message was edited by: meeshala

Itunes error message - the itunes library.itl file cannot be found or created

My itunes was working yesterday but today when i open it i get an error message saying "the itunes library.itl file cannot be found or created. the default location for this file in in the itunes folder in the music folder."
I have tried to reinstall itunes but still getting the same error when clicking on itunes
Please can you help?

Hold down the Shift key while trying to launch iTunes. You should see a dialog box asking you to Choose or Create a library. Click "Choose library"
Browse to the default location of your iTunes Library.itl file:
Windows XP: \Documents and Settings\username\My Documents\My Music\iTunes\
Windows Vista: \Users\username\Music\iTunes\
Windows 7: \Users\username\My Music\iTunes\
... and doubleclick the file.
Does your iTunes open for you now?

The iTunes music library.itl file cannot be found or created?

itunes 7 worked all day for me yesterday, but I have had this problem since last night where when I try to start it I get this message: "the iTunes music library.itl file cannot be found or created. the default location for this file is in the "itunes" folder in the "my music" folder. PLEASE HELP!

there should also be a "Previous iTunes Libraries" in the itunes folder besides itunes music.
if not, good luck making a new playlist

I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder.

I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
I have tried a few things but iTunes closes right after i click okay. Anyone know anything?

Look in your Home > Music folder. There should be an iTunes folder there and it should have a number of files and folders including one called library.itl You want to guide iTunes to that file. If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

Captivate videos created in RH9 cannot be found in RH11

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