Captivate won't import comments and gives no message as to why

I have projects built that have not been changed since sent out for comment. After getting the comments back, clicking on the import comments icon, and selecting the comment file the computer thinks for a minute and then does nothing. I have not had this problem before. The comments have always imported with no trouble. Today, no comments will import into any project. Whats up?

Place your phone in DFU mode (search google for instructions) and restore as new.
If this doesn't work, you'll need to bring your phone into Apple.

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Captivate won't import comments and gives no message as to why

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