Capture Noise Print BUG??

I Just started using Soundbooth approximately 4 months ago since its the only audio software our business has currently. I must say first before I jump into this problem, that this program is completely Anemic when it comes to audio editing. I have read on this forum that it is intended to be a "Video and Flash Audio Quick editor" which is understandable given the spectrum of the most popular programs Adobe puts out. What is not understandable is when you purchase a "Master Collection" you receive a crumb (Soundbooth) instead of a cookie (Audigy).
Now to the issue.
I have no clue why this is currently being an issue for me. I am currently trying to use the noise reduction technique ( select noise > Capture Noise Print > Noise > have Use Caputred Noise Print checked ) This is simply not working 75% of the time which is very frustrating since 25% of my Voice Overs for my project are Cleaned of a minor background noise while the other 75% are not. Noise removal works just fine with the "use captured noise print" check box un-checked (aside from the robotic audio artifacts added) but for the majority of the time, when checked, the filter acts as if it is not even on. This continues even with adjustment of the 2 sliders.
Any insight to this asinine issue would be very appreciated. Sooner than later I am on a deadline.
Thanks
Windows 7 x64
Adobe CS5

I have the exact same problem... I do this..
1. Select 5 seconds of silence
2. Click Capture Noise Print
3. Select select a silent area
4. Click Noise..
5. Click "Preview".. whether On/Off buton is on/off, AND with Use Capture Noise Print selected, I hear no reduction. Even at 100%/3dB
If I uncheck the "Use Captured Noise Print" option, then noise is removed, but I get the robotic voice
CS5 latest updates.
Any ideas?
TIA
EDIT:: Interesting.. closing SB, then reopening seems to resolve the issue. Every so often it does the same thing, so I have to close/reopen SB.

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Capture Noise Print doesn't stick

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I have the exact same problem... I do this..
1. Select 5 seconds of silence
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CS5 latest updates.
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TIA
EDIT:: Interesting.. closing SB, then reopening seems to resolve the issue. Every so often it does the same thing, so I have to close/reopen SB.

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[email protected]

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Capture Noise Print BUG??

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