Capture problem with Panasonic PV-GS35

I have tried for 2 days to find the answer to this . Suddenly I cannot capture video from my minidv camera via usb into Premiere Elements 3. At the capture screen in the upper left corner where the picture of a camera is has the exclamation point and the message, capture device offline.
I've tried everything I can think of....updating drivers for my computer...
Checking all the Adobe settings....
The camera isn't showing up in the Device Manager either.
I HAVE downloaded many videos using this same camera, computer and program...suddenly I can't.
Can anyone help?

I have a similar problem - in repsonse to ookken can anyone tell me how to find a list of devices supported by Elements 4.0? I looked on the Adobe site but the link didn't seem to work.
Try as a I might Elements won't seem to recognise my Sony DCR-HC24, even though it shows up in the device manager - and Windows Movie Maker does recognise it. Any ideas enormously gratefully received.

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Capturing Problem with Sony TRV330

Capturing problem with Sony digital8 trv330.
I recently purchased the above camcorder from eBay for capturing old 8mm/Hi8 tapes for editing purpose. The camcorder set to A/V -> DV OUT connected with Firewire to my Power G4 and the Easy Setup was DV-NTSC. The playback on the capture window looks OK except there were no timecode in the Timecode Duration Field and the Current Timecode Field (both shown 00:00:00:00) during playback but there was timedoce in the camcorder viewfinder. When I click the Capture Now button, the capturing window show up with message “waiting for timecode ….”. I have to click “esc” to stop the capturing operation. I trash the Preferences and Ran the Disk Utility without success. I also tried the Easy Setup with DV-NTSC DV Converter as well as DV-NTSC 32Khz, nothing work.
My set up is: Mac Power G4 version 10.5.5/ F.C.E. 4.0.1/ QT7.5.5/ Startup 160 GB-89 GB available/ Scratch 350GB-277GB available. Folks, I need help. Thanks everybody.

Hi, I have a similar problem. I am trying to digitize my 8mm tapes (via firewire) using final cut express (4.0.1). Using easy setup I use DV-NTSC DV Converter and do capture now. I transfer the entire tape but notice the audio is out of synch with the video. This problem gets worse throughout the transfer process. When I use the esc to complete the transfer I get the error " The audio sample rate of one or more of your captured media files does not match the sample rate on your source tape....." So after searching around it is recommended I change the audio sample rate to 32 kHz option. However, when I do this using easy setup and picking DV-NTSC 32kHz I cannot use capture now because I have no timecode and so the window comes up with the message "waiting for timecode". Since there is no timecode this option does not work. Any suggestions? Thanks, Dan

Batch Capture Problem with 5D mark II

At the end of an event we normally copy all cards to the HDD, each card in a separate folder. We then point FCP at the card folders and use log & transfer to ingest the footage and transcode to ProRes 422.
Once all the footage is ingested we save the project and copy it from the Mac Pro to the iMac so that a second editor can work on it at the same time. Because the iMac doesn't have a RAID we set all the footage to 'offline' and use batch capture to recapture it all in ProRes Proxy.
So far so good.... that is with all the Panasonic HMC footage.... BUT we recently started shooting on the Canon 5D2 and 7D as well and this simply isn't working.
For some reason FCP recaptures all the Panasonic footage but refused to re-capture the Canon footage. I can see all the files in the L&T window but it never seems to equate the footage with the files I am trying to recapture.
HELP! What could be causing this? It's only a problem with the Canon footage.
Both MacPro and iMac are running identical versions of FCP and identical (latest) versions of the Canon L&T plug in ..... and YES we copied the entire CF card to a folder - just like we do with the Panasonic HMC stuff.

Hi Andy, compressor is current chugging away, so we'll get going for the edit I am sure. Only 600 more clips to go
I've tried everything I can think of in terms of recapturing. Even on the original Mac Pro that the footage came in to, if I copy the entire project folder (including the 'cards' folder) from one RAID to another it fails to recapture in the original project using the original codec (ProRes 422), but if I point it back to the original cards folder it works fine. It seems to be 'moving/copying' the cards that is causing the problems.
I've checked the dates and sizes on the copied files and they are all the same, and since recapturing to the original project at the original settings doesn't work once moved I am completely stumped....!

Problem with Panasonic P50G20

We bought this tv yesterday, I got it all set up and I have problems with my HDMI, white flecks, like snow, and the sound cuts out. ONLY on HDMI channels, if I put in a dvd through a component cable, picture and sound are prefect. I disconnected the HDMI cable and plugged it into my 42" panasonic and picture and sound are perfect, so it isn't the new cable.
Ideas?

I have owned several Panasonic TVs, and they are usually great.
I know you are frustrated, but let's go back to the basics. Are you sure the HDMI cable is properly plugged into the cable/satellite box HDMI output? Next, most modern TVs have a bewildering number of inputs. Arguably the best quality nowadays is HDMI, so there will likely be HDMI 1, HDMI 2, and possibly HDMI 3. Most of us use HDMI 1 for the cable/satellite box, HDMI 2 for the blu-ray player and so on.
Next, on my Panasonic remote, there is the big circle with the arrows, and to the upper left of that circle is a button marked TV/Video. With the cable/satellite box and TV turned on, pressing this button brings up a menu for input selection. Use the arrows to move up or down the list to "HDMI 1", then press "OK".
I am sure this will fix your problem

Image Capture problems with my MacBook

When i plug in my camera macbook three different icons show up with it in finder and two different icons show up with it in image capture. my problem is that none of my pictures will show in my image capture. ive never had a problem with this before. please help

when i plug my camer into my macbook*

My computer crashes when I export from Premiere Pro cc.? Also, is there a known problem with Panasonic HC-V720 footage?

Why does my computer crash when I try to export from Premiere Pro cc? Also, is there a known problem with footage from Panasonic Hc-v720?@

Ask in http://forums.adobe.com/community/premiere/content
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll

Picture / Video capturing problem with Nokia 5233

Hi All,
I am facing a problem when I capture a picture/video with my new Nokia 5233 phone I bought yesterday.
1. When I try to capture a video, nothing is visible on the phone screen. I click on Record button and the shooting starts and then I click on it again and it stops. But I when it tries save the video it gives an error "Unexpected error occurred. Please restart your phone".
2. I reboot the phone. But I face the same problem. I face the same problem while capturing pictures.
I have tried following as a measure to solve the problem but no success till now:
1. Reboot the phone: tried it more than 20 times. Does not work
2. Soft Restart: Removed the battery for 1 minute and powered the phone back. Does not work
3. Restore Factory Settings: Restored the phone to factory settings. Does not work.
4. I checked my firmware version. Its 12.1.089, RM-625. I think no firmware upgrade is available at present
Please advise what steps should I follow to cure the problem.
Please also let me know in case you are facing a similar problem with your device.
Thanks a lot in advance.
Solved!
Go to Solution.

Went to Nokia care. They took 10 days... but could not correct the problem...
Then again left it there for 7-8 days... finally got my phone replaced...

HDVD capture problems with a FX1

Hi,
I have a problem in that when I try to capture using the "now" button on the capture screen and let it run for say 60 seconds across a number of clips it only captures the last couple of seconds. I tried to then log a the same clip using in and out settings and it made 4 clips in the bin 3 of which showed red with the Off Line and 1 with the last couple of seconds. I think I have all setting correct on the Sony FX1 and am using the latest version of FCPHD 5.0.4 any ideas on how to solve this problem would be much appreciated.
Philip

Just in case anyone else has had the same problem, I have now cracked it. If, like me, you have a problem with importing HDV, here is how I solved it.
1. Go to http://docs.info.apple.com/article.html?artnum=302337 for instruction on trashing Prefs and the Users folder.
2. Make sure you reset the scratch disc locations in the system prefs.
2. On the capture screen go to clip settings and uncheck create new clip on start stop. With this checked it seems that only the last few seconds of your import. I wonder if that is a problem everyone has?
It's taken a week to find this so I hope anyone with the same problem benefits from this.
HDV is amazing!

FME capture problems with new PC

Had FME 2.5 broadcasting live on old Win XP machine without
any problems (with various capture cards). Upgraded to new PC
(Vista, ATI Theatre 650 Pro Combo card w Dell media Xcelerator),
and have had nothing but problems:
1. Getting “The parameter is incorrect” error
messages every time I start FME or change the presets.
2. Audio only finds the “ATI AVStream Analog
Capture” device, not the soundcard/mic (even though a web
Flash encoder finds the mic fine).
3. Video Device (also ATI AVStream Analog Capture) only
captures in widescreen, not any other formats (even though card
supports them). Plus only 720x format options are shown and if I
try to scale above 720x240, it keeps same resolution and just fills
extra space with green screen.
4. Clicking on “Filters Properties” tab in video
device settings causes FME to crash. Other video settings tabs seem
to work fine (though audio device gives no settings other than
“board properties”).
Any suggestions? Can't seem to find anything that will help
correct these issues. Thx!!

quote:
Originally posted by:
Moin Ansari
You may want to update the drivers and try again.
http://www.dell-drivers.com/dell-drivers-downloads/ATIATI-Theater-650-PRO-Combo-Analog-Dig ital-TV-Tuner_13913.shtml
Thx for the suggestion. I already had those drivers, but
tried the latest drivers from ATI and then reinstalled FME. That
corrected the green bar issue I listed in problem #2, and I can
resize to a smaller output now. However, the other 3 issues still
exist (parameter errors, does not discover mic/soundcard in audio
devices even though other programs do, filters properties causing
FME crashes). Plus I noticed that the audio "sample rate" selector
is blank, showing no options to choose. When I try to test encode,
I get an audio sampling error and it suggests trying another rate,
even though no rates are listed. Any other Ideas? Thx!!
Update - i figured out how to get the mic input to show in
devices, but the audio sample rate problem listed above is causing
all encoding to fail, no matter which audi source I use.

Problem with Panasonic P2

I am new to this forum and hope someone can help me.
I shot video by Panasonic AG-HVX203 to shoot video in DVCPRO HD (1080/50i) format. This is PAL format. Video is stored in P2 card. And then I import the MXF files to the timeline of Premiere CS4. After edited, by the Dynamic Link sent to Encore which Project Preset is PAL 1440x1080 25.
With Encore, transcode the video with 1440x1080 25 Maximun Quality. And then Build "Blu Ray Disc Image". Finally, burn this Disc Image file to Blu Ray disc.
Play back this disc with Panasonic Blu Ray player BUT find out that the video resolution is 576p!!
I checked my workflow and tried many times to build different Disc Images. But all blu ray disc is played back only with 576p quality.
I want to create a blu ray disc with 1080i quality. What did I do wronly in my wrokflow? Could you help?

1. Try encoding to Blu-Ray (mpg2 or H.264) from Premiere using your 50i settings.
2. Check the file after encoding to be sure it is 1440x1080 50i.
3. Then start Encore and create a new HD project. Check under FILE, PROJECT SETTINGS that you have Blu-Ray selected with PAL 1440x1080 50i.
4. Next import the Blu-Ray files you exported from Premiere into Encore.
5. Burn your Blu-ray disk.
Hope this helps.

Capture Problems with Vista

While this problem is not specific to PE4, I am hoping someone will be able to help me.
I recently purchaed a Dell XPS desktop for video editing. I am unable to capture from my SONY HDRHC7 camcorder. The new computer runs on Vista Home Premium; my old computer (never had any capture problems before) runs on XP. According to Dell, Adobe, and SONY websites, there are no additional drivers that I need to capture video.
Has anyone had similar problems? And, if so do you have any advice? Thank you.

Hi Butch,
Here is your solution from the Read Me:
Windows Vista Compatibility
Windows Vista is a brand new operating system from Microsoft and has not been available in its final form long enough for Adobe to fully certify Lightroom for use on Vista. Adobe is working hard to finalize support or Vista as quickly as possible and will deliver appropriate software updates over the launch period. Lightroom 1.0 will install and run on Windows Vista but Adobe cannot guarantee the quality of the software experience until final testing is completed. Known issues for using Lightroom 1.0 on the Vista operating system are listed below:
Lightroom CD and DVD burning tools will not currently function
Importing files directly from a Camera or Card Reader may not function properly. Please
copy files to a local hard drive via the operating system before importing the files into
Lightroom
This may not be the answer you wanted but until the next release.........

Connexion problem with Panasonic DV-PAL camcorder

Hi,
I have a problem to have FCE HD 3.5.1 or iMovie 5 recognize my camcorder since I updated to MacOS X 10.4.11 from 10.4.10. At the startup of FCE the message "cannot find the Apple FireWire PAL (720x576) driver" appears and the application does not recognize the camcorder. iMovie cannot recognize it either.
I have read on the forum that some people already had this kind of problem with the firewire when they switched to 10.4.11. Do you know how to solve it ? May it work better with Leopard?
Thanks for your answers, Christophe

I don't have another firewire device connected to the computer. From the history of updates I can see that the first one for QT was an upgrade to version 7.0.3 in November 2005 (together with an upgrade to OS X 10.4.3), but I can't remember whether it was an upgrade from QT 6 or 7. The update of OS X was from 10.4.0 because it was upgrading from the original PowerBook G4 CD install.
When you say reinstall QT, do you mean removing it and reinstalling it completely?

Premiere Pro CS3 Capture Problem with Audio

Setup:
Premiere Pro 3.2.0
Video Capture Device: Blackmagic Design Intensity Pro capture card
Audio Capture Device: HT Omega Claro Plus XP
OS: Windows 7 Ultimate 64-Bit
I am able to capture video with Premiere with no issues. However, the audio does not get captured even though it is set to capture both audio and video. I am configured for ASIO capture and playback. Strange thing is that I can load Adobe Soundbooth and it will capture the audio just fine (from the same input stream as I'm trying to do with Premiere). What gives? I'm almost out of options.
From what I can see, when I hit F5 and go into capture mode, Premiere seems to insist that it must capture audio from the blackmagic design audio ports, and even though I have the audio explicitly setup for the Claro in audio hardware, if I go into the capture settings, it still is set on "Blackmagic Capture" as the capture format, and when I go to settings, I can pick the audio channels to capture, however.... I don't want to capture with the blackmagic for audio. The capture format MUST be "Blackmagic Capture" or else I can't capture the video. It still doesn't make sense though, since I have the audio hardware set for input from the claro ASIO. It shouldn't force Blackmagic audio.
Any ideas? Please help

Some additional information:
Sound card is a Claro Plus XT not XP. Used to typing XP heh
Also, the video capture works with the included blackmagic capture software, as well as freeware solutions like VirtualDub and a Japanese freeware program I use. I'm able to capture video and audio without issue on those. Just don't know why Premiere doesn't do it...

Capture Problems with DV using CS5 Prem on 2010 MacPro

Hi
I have the following
- 2010 Mac
- dual 6 core cpu model
- 48G
- 2 x Cav black 2tb drives in stripe for scratch and a SSD for boot
- 5870 primary card and gt120 as a secondary
I am trying to import a bunch of old DV tapes on a Panasonic NV-MX300 camera via Firewire (i do have a 400 to 800 firewire converter). Although there isnt a definition for this camera in the CS5 config it looks to pick up the essence ie standard dv etc.
When I import a tape it starts up ok but being an older unit et al playback glitches every now and then (slight pixelation etc). The timecode looks to be intact from start to finish. The problem is when premier encounters a slight glitch it stops the capture.....so I have to then kick off recording for a new clip where it left off etc etc etc. I have deselected things like stopping on dropped frame etc.
Now if I use iMovie to do the import it goes through no problems even with the same glitches being there.
Is there a setting Im missing, is it CS5 being overly sensitive?
Thanks in advance.
Jim

Hi Jim, frustrating is the right word. Currently I've reverted to
capturing on our old Canopus card and then bringing the AVI file into
CS5. Technology...
tx for your response - I will let you know if I get an answer.
regards, h
Hans van der Veen
[email protected]
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PO Box 1366; Oudtshoorn; 6620
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Skype name: hansvdveen

Capture Problem with FCP 5.1

I just loaded 2 new titanium macbookpros with 5.1. When testing the basics of the programs I found that one worked fine and the 2nd kept quitting FCP when I batch captured some test clips. I tried throwing out the preferences and when that didn't help I tossed the entire program and all related files and reinstalled the suite. Still having the same problem of quitting on the capture. What do I do? I'm leaving for India on Thursday and need a solution yesterday! Has anyone out there had a similar problem or did I just buy a faulty computer?

I know you said you threw out your preferences, but have you tried it using FCP Rescue? If not, try this link, download the correct version, then follow the additional instructions posted below by Brian Conner in a previous thread.
http://www.pistolerapost2.com/fcprescue/
"In some rare cases, you have to modify that sequence of actions.
After the step where you trash the prefs in Rescue, quit Rescue, start FCP, create a new project & change a couple of settings. Doesn't matter what, because later you'll be trashing them.
Now quit FCP and Shut Down the Mac. (Shut Down, not Restart.) Then boot up again. In a Finder window, confirm that the FCP preferences files exist.
Now start FCP again and set the prefs the way you want them. Close the project, so that NO projects are open. Quit FCP.
Open FCP Rescue 5. You should not be getting a corrupt settings message. Click Backup and quit Rescue."
Hopefully that will do the trick, or post back if still needing help.
K

Capture problem with Panasonic PV-GS35

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