Capturing problems CS4-Windows 7-JVC

Hi there.
I am working for a company that uses a 64-bit Windows 7 computer equipped with Premier CS4. We recently moved offices and had to unplug everything. When we plugged it all back in the Firewire ports stopped working. We changed the Firewire card and the computer will now recognize 1 of our 2 camera, but will not capture on Windows Live Movie Maker or Premiere.
The small camera I have I never captured with before. I always put the tapes in the larger JVC and that has completely stopped being recognized by any computer.
When I go to capture with the small JVC, the capture window recognizes the camera, shows me the control from the camera, play, stop etc. but will not capture any frames, and the screen is black. I have the camera set to DV and I am using an i.link cable for a JVC GR-HD1U.
I do not get the blue screen that is typical before you hit play on the camera either.
Maybe this is just a setting issue on Premiere?
I am honestly not sure what preset to go with on Premiere.
ANY and ALL suggestions are welcome and will be tried. I believe the issue lies with what the camera settings are and what I should set the new project for.
Thank you!!

Maybe that was all a bit confusing so I will simplify my issues. Maybe I can get some more feedback! Really appreciate you reading this, really need some suggestions.
We recently unplugged everything and moved offices and my JVC GY-HD100 stopped working, and now I am trying to get a JVC GR-HD1 I am unfamiliar with to work on Premiere Pro CS4, 64-bit Windows 7 and play a tape I had shot with the JVC GY-HD100.
JVC GY-HD100: Firewire port stopped working indicating what we think was a power surge while moving computer system. Therefore we changed the card and it is now recognizing devices just fine. Firewire cord still works with other devices, but camera will not show up on any computer with any firewire cord. The port in the camera is probably fried and after a phone call, JVC said they are able to fix this issue. (I just figure this background information may be useful)
JVC GR-HD1: My last hope for capturing a really important video. Premiere recognizes the camera, the computer asks what I would like to do with the device. I I have tried every combination preset on Premiere. (really did!) thinking it might have been me. Even the ones set for the other camera. Things look good all the way up until I play and try and capture. Premiere will control the camera, but the preview screen stays black, and nothing captures. I get the message 'recorder captured no frames' when I eventually cancel.
I also tried the Legacy suggestion from John (Thank you!) with no success.
I have also updated my NVIDIA device drivers.
Any suggestions?
Thank you!!!

Similar Messages

JVC HD201 Capture Problem

Hello,
Seems i cannot capture HDV 1080i footage from the JVC GY-HD201.
Although having device control, and seeing the picture when "capturing now" in a separate window, i get the message: "waiting for media". When i press esc to stop the capture, no file is seen - the capture did not capture anything. No clip in the browser.
Tried all HDV setups. I heard capturing from JVC since 6.0.3 and up has errors all over. Using FCP 6.0.5.
Any assistance is greatly appreciated.

Hi
Thanks for the reply.
I do not know what model it is, it is in the college i lecture at.
Since i have tried 720p setups fro capture, 1080i output should not be the point.
I cannot capture ANY footage from the JVC HD201, due to the "waiting for media" message during the capture itself. Any ideas? heard it worked in 6.0.2 . . . but much time and many updates since then... there must be a fix by now.

Problem with windows and my monitor in after effects

HI . before any thing excuse me for speeking english.
i have a problem with windows in after effect in my monitor
my monitor is 15.6 and resolution is 1366*768
for example when i open interpret footage window i can't see that complete and amount of size window dont visible.
Thanks.

Your system doesn't meet the requirements and that is that. AE has required 900 pixel height ever since CS4. Other than changing your screen res or shuffling around windows there is nothing you can do.
Mylenium

Capturing Problem with Sony TRV330

Capturing problem with Sony digital8 trv330.
I recently purchased the above camcorder from eBay for capturing old 8mm/Hi8 tapes for editing purpose. The camcorder set to A/V -> DV OUT connected with Firewire to my Power G4 and the Easy Setup was DV-NTSC. The playback on the capture window looks OK except there were no timecode in the Timecode Duration Field and the Current Timecode Field (both shown 00:00:00:00) during playback but there was timedoce in the camcorder viewfinder. When I click the Capture Now button, the capturing window show up with message “waiting for timecode ….”. I have to click “esc” to stop the capturing operation. I trash the Preferences and Ran the Disk Utility without success. I also tried the Easy Setup with DV-NTSC DV Converter as well as DV-NTSC 32Khz, nothing work.
My set up is: Mac Power G4 version 10.5.5/ F.C.E. 4.0.1/ QT7.5.5/ Startup 160 GB-89 GB available/ Scratch 350GB-277GB available. Folks, I need help. Thanks everybody.

Hi, I have a similar problem. I am trying to digitize my 8mm tapes (via firewire) using final cut express (4.0.1). Using easy setup I use DV-NTSC DV Converter and do capture now. I transfer the entire tape but notice the audio is out of synch with the video. This problem gets worse throughout the transfer process. When I use the esc to complete the transfer I get the error " The audio sample rate of one or more of your captured media files does not match the sample rate on your source tape....." So after searching around it is recommended I change the audio sample rate to 32 kHz option. However, when I do this using easy setup and picking DV-NTSC 32kHz I cannot use capture now because I have no timecode and so the window comes up with the message "waiting for timecode". Since there is no timecode this option does not work. Any suggestions? Thanks, Dan

Capture Problems with Vista

While this problem is not specific to PE4, I am hoping someone will be able to help me.
I recently purchaed a Dell XPS desktop for video editing. I am unable to capture from my SONY HDRHC7 camcorder. The new computer runs on Vista Home Premium; my old computer (never had any capture problems before) runs on XP. According to Dell, Adobe, and SONY websites, there are no additional drivers that I need to capture video.
Has anyone had similar problems? And, if so do you have any advice? Thank you.

Hi Butch,
Here is your solution from the Read Me:
Windows Vista Compatibility
Windows Vista is a brand new operating system from Microsoft and has not been available in its final form long enough for Adobe to fully certify Lightroom for use on Vista. Adobe is working hard to finalize support or Vista as quickly as possible and will deliver appropriate software updates over the launch period. Lightroom 1.0 will install and run on Windows Vista but Adobe cannot guarantee the quality of the software experience until final testing is completed. Known issues for using Lightroom 1.0 on the Vista operating system are listed below:
Lightroom CD and DVD burning tools will not currently function
Importing files directly from a Camera or Card Reader may not function properly. Please
copy files to a local hard drive via the operating system before importing the files into
Lightroom
This may not be the answer you wanted but until the next release.........

Pages palette problems cs4

The pages palette behaves silly.
On the right, some page icons are not showing up.
E.g. the palette shows pages 1 to 13 but not 14 to 17.
On the left of the palette I can see again pages 18-19, 20-21 etc. (2th row)
Also the icons in the corner right down are gone (to create, delete a page, etc.)
Resizing does not fix this.
When upgrading to 6.0.1, it was fixed for a while, but now the problem is there again.
What can be wrong?
(CS4 - Windows XP SP3 - Dell dimension 9200 - NVidia GeForce 7900 GS 256 MB - dual screen flat panels 24 inch & 19 inch)
Luc Van de Cruys

Think I found a solution - or better: a workaround for it.
When I delete the Indesign defaults, the problem stays.
But when I delete the InDesign SavedData file
(it is in C:\Documents and Settings\<user name>\Local Settings\Application Data\Adobe\InDesign\Version 6.0\en_GB\Caches)
the problem is gone.
Maybe this can help to find out what really causes this problem - and find a better solution to avoid it?
Thank you all!
L.L.

InDesign CS4 - Windows 7 crashes when Edit Original

Ever since I upgraded to Windows7 my InDesign CS4 will frequently crash when I click in an image to edit the original, usually the image is a psd. I did not experience this problem using Windows XP CS3. Since I upgraded both my Adobe suite and my operating system at the same time I am not sure who is the culprit.
Has anyone else had this happen? Any ideas as to what is causing this?
It certainly gets frustrating trying to get work done with this going on.

I don't remember anyone else reporting this, and a forum search seems to bear this out, so this isn't a common problem and is likely to be something specific to your system. Are you getting an error message?

CS4 Windows won't uninstall

CS4 Windows won't uninstall, I have WIndows 7 - am able to uninstall other programs - no problem but CS4 won't uninstall. Tried multiple times, restarted, etc. Appreciate any help.

Hi,
The 24 character error code for the short Disk Self Test ( DST ) would indicate that the Hard Drive is failing and needs to be replaced.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know - include the full Model No. and Product No. of your g6 series notebook - see Here for a further explanation.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Capture problem. Peeeease help

Evertime i try to capture footage a window pops saying that my camera isnt connected to my computer. And when i click the capture butten in FCE HD it goes away and then i have to open it up again, whats the deal with this?
I just bought Mac tiger so i could install this and now this happens.

Welcome to the forums!
Judging by what's happening I'm going to guess that there is a connection problem somewhere, or a setup issue. First, connection: Make sure you camera is on and connected to your computer via Firewire.
Second, make sure your setup matches your footage type (for instance, you should be on DV-NTSC if you have a MiniDV camera).
If you provide more information as to what kind of camera you have and what you've tried thus far, we may be able to help you more effectively.
Hope that helps!
~Luke

Capture problems to 24p

Hi...
A friend of mine told me he got some problems with Final Cut Pro, trying to
capture in 24p from his JVC GYHD-100U camera to the software.
I would like to know whether a special codec is necessary, or that might be
done using CINEMA TOOL.

intente este Web site
http://www.lumierehd.com/

ZIU timecode/capture problems

This is issue we've been struggling with for a couple months now, originally thinking that it was an FCP version problem. Now we have been running FCP 5.1.2, Tiger, and QT all at their latest versions still no improvment.
The problem is we shoot a tape with our SONY HDV-Z1U and log the clips in FCP. When we go to batch capture many of about 25% of all these clips have capture problems. Final Cut detects timecode breaks and captures 2,3,4, sometimes 15 versions of these labeling them clip, clip-1, clip-2, etc....
You can actually see these wierd glitches and jumps on the camera LCD and on the FCP capture window. Sometimes the camera will rewind itself over and over trying to find the proper IN on the tape.
It seems like someone out there has had to run across this issue because this is such a common camera and such a common task. I'm almost worried that it's a camera problem and I don't even know where I would go to ask about something like that. I have not been albe to find any documentation that this model camera has TC problems.
Please, help or point me in the right direction it must just add a couple years to my life!!!
Thanks.

I have a ZU1 and I occasionally encounter this problem, but it's usually one clip out of say 25 or 30 on a given tape. I'm never sure what causes the problem and if I simply skip the problem clip I can sometimes go back and digitize just that one last clip.
I do know the ZU1 seems to need plenty of pre-roll in the front of the tape, but I'm assuming that's not the problem. You're using new, high quality tape, correct? Have you tried a simple head cleaning on the ZU1.

FX5900XT-VTD128 capture problem

Hi,
I read the many posts about capture problems but did not recognise my issues.
I just got FX5900XT-VTD128 and I am trying to get it to capture with WinDVD creator (bundled). WinDVD would start but then it would hang without listing any capture device.
I installed the latest WDM drivers from the nVidia site (2.20_wdm-vivo.exe)
Device manager list the following devices under sound, video and game controllers:
- nVidia WDM A/V Crossbar (12-2-2003)
- nVidia WDM Video Capture (universal) (12-2-2003)
The multimedia tab in control panel show the following under "devices"
under "Video Capture device" --> -Microsoft WDM Capture
After reading the posts, I suspected a WDM driver problem so I did the following:
1- removed both nVidia WDM devices from device manager
2- removed Microsoft WDM Capture from multimedia devices
3- removed nVidia WDM drivers with Driver Cleaner
I rebooted and confirmed that no nVidia WDM devices were present in Device manager and that no WDM capture device were present under multimedia capture devices.
I re-installed nVidia WDM driver 2.20 and rebooted. Windows plug and play recognised both nVidia WDM devices and installed drivers for it.
When I checked, both Device manager and Multimedia capture device were back as they were before the driver re-install yet WinDVD still hang when I click "capture" (Window is still alive, I can kill WinDVD manualy but I would then not be able to restart it without first rebooting).
I tried Flycap and VirtualVCR with no better result, they hang.
I am using Win98 SE on a Gygabyte GA-7N400-l motherboard with AMD Sempron 2400+ CPU and 512MB RAM. I have no other card in the PC.
I am using nVidia driver 66.94 from the file: "66.94_win9x_english.exe"
Any insight would be greatly appreciated.

also refer to this post....5900 Video Capture
its name is fx900xt capture and got 5 thumbs on the forum title for easy to find....

Capture Problems - files randomly splitting.

Hi all,
Can anyone help me figure this? I am importing HD clips for the fist time (I have usually worked with SD) and it seemed to go fine, but after I had imported about 6 tapes, I noticed that instead of capturing each tape as one .mov file, it had split it into a few files for each tape (between about 3-6 files). I don't know why it did this, and cannot seem to find any settings telling it to do this.
Because the tapes are interviews that i'm working on then it's even worse, and I can't even take the next file and 'join' it onto the following file, becuase there's a noticeable but very small gap (one one of them, there must be a few seconds missing.)
Does anyone know why this could be happening?
Thanks

God!! this seems like a bit of a nightmare!! I have trawled through the forum, and can't find an answer to this best I can come up with is this
http://discussions.apple.com/thread.jspa?messageID=8844878&#8844878
Basically saying thatit's a FCP problem. It mentions JVC and sony Cameras being incompatible with it, but it's the very popular Canon XH-A1 I have that i'm recording and capturing with. Am very concerned with this as the stuff I've recorded are very important interviews - I'm also recording more stuff next week, and supposed to be partly editing while i'm away on my Macbook Pro.
I really need to get this sorted!

I'm a registered user of cs4, windows version, can I download a copy of cs4 for mac to a new mac

I'm a registered user of cs4, windows version, can I download cs4 for mac to a new mac computer?

that's not the problem.
to obtain a mac license, you need a cross-grade: http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
unfortunately, adobe only offers cross-grades for current versions of software, and not previous versions. so, you cannot use cs4 for mac.

Upgrade from InDesign Mac to InDesign CS4 Windows, Is this possible?

Hi all, I have Indesign CS2 Mac, now I am switching to Windows platform and i want to upgrade to Indesign CS4 Window. Is this possible from my copy and serial number of InDesign CS2 Mac.

MWHebert wrote:
You had better hurry, as when CS5 comes out (sometime in April or early May) there is a very short grace period to do this. I found out the hard way and was too late and had no other choice than to pay to get CS4.
It's not certain when InDesign CS5 might be released, until Adobe makes a formal announcement. You might want to discuss with an Adobe customer service SUPERVISOR whether you can make the cross-grade after CS5 is formally announced (not released, just announced), and also ask the SUPERVISOR whether your purchase of the cross-grade after the announcement will qualify for a free upgrade to CS5.
Sometimes policies change, but, I believe that there's a period after announcement of a new release, before it's shipping, that by purchasing the outgoing release, you get a free upgrade to the announced release. I think there's a charge for a boxed product, but not for the downloaded product.
I'm suggesting SUPERVISOR, because information of this kind often isn't made completely clear to regular customer-support folks. If a supervisor can't give you certain info, ask for the supervisor's MANAGER. Get the name of the person who gives you the info, so you have someone to work with if a problem arises.
Buying an expiring product in the brief period between announcement of the next release and its actual shipping date, usually results in such a free upgrade. It's important for you to get accurate information about whether upgrading a product in this period works the same way..
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Capturing problems CS4-Windows 7-JVC

Similar Messages

Maybe you are looking for