Card details on debit card declined message. Used card many times before please help

Question

I've made many purchases before on this card only all of a sudden istore and the app store are refusing it. Every time I try to download an app it says there is a billing problem with a previous purchase please update your information. Every time I do it says your payment method was declined please enter another payment method. But I've been using this payment method for over a month and half now, so whys it doing this now. Please help, I've tried changing my password, I've tried re entering all the information, but nothing's working. I can't even update my apps because of it.

Answer 1

If your card isn't being accepted, there is a reason it is being declined. Maybe you made a small typo with the address you entered, maybe an abbreviation is off, but something is causing your credit card company to deny the charge. These types of online vendors automatically send the details you entered to your bank's computer system, so even tiny differences like entering "St." instead of "St" are enough to cause problems. If that isn't the problem, you'll need to sort it out with your bank.
The message about your previous purchase means that iTunes was never able to receive payment for an order on your account. If your card keeps gettng declined, you might need to pay for that order with a different credit card or an iTunes gift card before you can buy anything else. You should probably email iTunes Store support to see if they can look over your account and locate the source of the problem is.