Card not present on hot sync

I am using Palm TX with Doc To Go v10.002 and Palm Desktop v 6.2.2. My expansion card is a Palm 128 mg. When I insert the card into the Palm, it reads it as having some memory taken, but the documents do not read on the Palm. When I hot sync, I get the message "card not present" in the card section of the Hot Sync Manager. I have refomatted the card. When I read the card from my pc, the folders for palm system are there. I have added a couple of documents from the pc to the card, bypassing the Hot Sych Manager, but my palm still does not read them/acknowledge them.
Any help appreciated.
Thanks

Hi John,
this is a common issue.
You have the following: cascading syncBOs - have a look into MEREP_PD and yu see a column with some numbers in boxes. Click on these boxes and you see if a syncbo is related to another one.
In your case: you tr to download MAM010 BO for example. But this will only come down if the related order (MAM001) is available as well. But MAM001 will only be on the device, if related FunctLoc or Partner is on device as well - and so forth. And nothing will be on the device, if MAM090 is not available.
What I want to say: have a look into the relations. If you see this warning in MEREP_LOG, check if you see this warning as well for other BOS and see why these are not on the middleware available. Check the GETLIST/GETDETAIL handlers on the backend and so forth. This is a little bit of a frustrating work, but it is because the dataset will only be on the device if all related information is available as well.
If you go to the device and open MAM and then type the url:
http://localhost:4444/MAM/start.jsp
where MAM is the name of your MAM installation (so change it to our needs) you will see the persistence on the device. Select MAM001 and show the data. The related entries are there with the SyncKEY of the object. If you then select the partner for example and search for the information shown for MAM001 you will find it on the device as well. IF the partner would not be there you would get an error in the app. To avoid that, an order will not come down if the patner is not available for download.
A little confisung at first I guess - but if you think about it is hopefully makes sence - if not - ask, we will clarify this hopefully.
Regards,
Oliver

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You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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After doing some research on the message, I came across this post.
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hello,,
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thepoeta15 wrote:
Unfortunately then the data is lost. I talked to a tech here as well and it might be possible to do the system restore and get the pictures back. But the system restore is meant to recover system data if there was a bad program installed or to recover to an earlier point for better system stability
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As with most problems that occur on a Palm PDA, it is either software or hardware related and we have to determine which one.
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I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Card not present on hot sync

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