" carraige jam" It will not clear. Why?

I receive a consistent error message that I have a carraige jam.  I can see nothing jamming the carraige so I close the cover, hit OK and the situation repeatts itself.  Is there any sollutions.  I have never had any luck getting HP printers to work right.  That includes all of my friends who own 6310.  It does not seem to be a good piece of equiptment.

hello. if your manual changes don't 'stick' after a restart of the browser, please look out for any suspicious extensions (like 3rd-party-toolbars or things you have not installed intentionally) presently installed under '''firefox/tools > addons > extensions''' or the programs section of the windows control panel and remove those entries.
in case this doesn't solve the issue please try this: go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named '''user.js''' (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.
[[Remove a toolbar that has taken over your Firefox search or home page]]
[[How to fix preferences that won't save]]

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