Carriage jam but cannot turn off printer

My printer throws a carriage jam error message every time it turns on. When I went to the help document to find out what to do, it suggested do a shut down and wait 60 seconds. My dilemna....My printer will not turn off unless I unplug it. The power button does nothing. Any thoughts?

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Cannot turn off Printer Sharing???

Hi there,
I've been busy configuring our Macs in work to use the printers dotted around the office. I've been successful apart from one little annoyance that I cannot figure out. How do you turn off Printer Sharing?
I'm using CUPS 1.2.11 and printing to a Xerox DocuColor 3535 and a DocuColor 5252 using IP Printing via LPR.
Does Printer Sharing need to be on, hence why every time I turn it off it reverts back to being on??
Jamie Kelly
Liverpool

Hi greg,
I posted a message before but it has disappeared, so please forgive me if there are two posts that have the same information.
I was advised by one of our Xerox engineers to upgrade CUPS to the current version. He actually said I should upgrade to version 1.3 but since it is a beta I thought I'd stick with 1.2.11 for now. Sadly it appears he was wrong and I shouldn't have upgraded.
It also appears I didn't read your response correctly. I can turn off printer sharing individually (for each printer) by doing as you advised and 'Unpublish' each printer. However, global printer sharing (in System Preferences/Sharing) is still ON and it won't switch off. Even more worrying is this - although Printer Sharing is on, the firewall hasn't opened the Printer Sharing port, and I can't manually open it because it is set to automatically open when Printer Sharing is switched on.
So now Printer Sharing is stuck on but the firewall will not open the port. Can I edit anything in the CUPS server configuration file to disable Printer Sharing? The information in my configuration file (taken from http://127.0.0.1:631/admin?op=config-server) is below:
LogLevel info
SystemGroup admin
Listen localhost:631
Listen /private/var/run/cupsd
# Disable printer sharing and shared printers.
Browsing On
DefaultAuthType Basic
<Location />
Order Deny,Allow
Deny From All
Allow From 127.0.0.1
</Location>
<Location /admin>
Order allow,deny
Allow localhost
</Location>
<Location /admin/conf>
AuthType Basic
Require user @SYSTEM
Order allow,deny
Allow localhost
</Location>
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<Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job CUPS-Move-Job>
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<Limit Pause-Printer Resume-Printer Set-Printer-Attributes Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After CUPS-Add-Printer CUPS-Delete-Printer CUPS-Add-Class CUPS-Delete-Class CUPS-Accept-Jobs CUPS-Reject-Jobs CUPS-Set-Default>
AuthType Basic
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</Limit>
<Limit Cancel-Job CUPS-Authenticate-Job>
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</Limit>
<Limit All>
Order deny,allow
</Limit>
</Policy>
Many thanks for all your help greg, I really appreciate it.
Jamie

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I came in this morning to check on my lab computers and noticed a ton of duplicate printers on my network. I narrowed it down to a single computer, but I can't seem to turn off Printer Sharing in System Preferences. The only thing I changed recently was upgrade/install the latest version of CUPS.
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Carriage jam but cannot turn off printer

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