Carriage Jammed... sticky ink...error

I have an Officejet J5780. It started out as once every ten print jobs, now it's after every print job, I get the "Carriage Jammed, clear jam and press OK" It is stuck on the right side (not left as the HP support instructions state) I've read all the forums I could find similar to mine, I have looked at the clear strip (encoding strip) it is clean. I think I have narrowed it down to this...
there is an excess of dried ink all over the gears of that tray that slides forward when the cartridges are in the clean position (I guess[?]) and the little tab thingy that the carriage "snaps" on when it is all the way to the right side is connected to those gears also with springs and gears. They are so gummed up, I think, the carriage is sticking on that little tab thingy on it's way back to the left side (where it hangs out after a print job). does this make sense? what can I do to break up the dried (really gooey and sticky and thick, not really dried hard) ink?
The ink's not just in the "spit" area, but above where it should be in those gears and springs.(this theory also makes sense as to why it is getting worse with time)
Message Edited by railcrew on 06-08-2009 12:37 AM

WD-40 worked, and I cleaned the encoding strip just in case.

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Hello @lalasmiles30,
Welcome to the HP Support Forums!
I understand that you're experiencing a black print quality issue when printing from your Windows 7 computer to your HP Deskjet D4360 Printer and a carriage jam error on your HP Officejet 4622 e-All-in-One Printer. I would like to work with you today with resolving the issues with these two HP printers. To make this post easier to follow I am going to divide my response into two separate sections for each printer. Can I please have you follow the steps below to resolve these issues.
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Once troubleshooting is complete please test printing another Diagnostics Report from your printer to verify if the black printing issue has been resolved.
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In your post you indicate that you have already tried troubleshooting this issue to no avail. At this point I would like you to click here to access the carriage jam troubleshooting steps. Once the support document opens please follow Solution one, Solution two, Solution three, Solution four, Solution five, and Solution six. This includes any sub-steps under the listed Solutions.
If you have already completed the steps in this support document, please just review them to ensure that nothing has been missed.
Should the carriage jam issue persists, a whole unit replacement may be needed to correct the faulty carriage assembly issue.
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X-23
I work on behalf of HP
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