Carriage stuck on left side

Cancelled a print job on my Officejet Pro 8500 Premier, now carriage is stuck on left side and paper roller for Tray 1 is stuck in down position.  I am getting a paper jam message, but there are no jams.

wfarebel,
Have you read the manual, referencing pgs 234-236. http://h10032.www1.hp.com/ctg/Manual/c01643304.pdf
1) Turn off print, unplug any cables. Wait 20-30 sec, reattach cables, power on.
2)  Read about suggested pages to remove duplexer. Note the warning on Pg 236, but try it a visually see if the fixes it.
" When you open the print carriage access door, the carriage should return to its position on the right side of the device. If it does not move to the right, turn off the device before you remove any jam".
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

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