Carrier Firmware Updates

I know this has probably been answered a thousand times already, but I have been unable to locate any threads which specify exactly what I need to know as of yet.
I have a Nokia95 (I don't know if it's a 1, 2 or 3. I hadn't heard heard of that until I came on here for help) and would like to update the software as I'm am so sick of the memory problems in regards to applications and such that my phone has.
I have no warranty on my phone as it's 'water damaged' according to my carrier, although when taken to another store they've looked at it and marvelled at the excellent condition with no water damage that it's in -- I don't know who's lying. Though that is not my issue.
My phone carrier (Three/Hutchinson - Australia) has newer updates of the firmware but due to this water damage they have told me that Nokia will not allow them to update the software on my phone in case something goes wrong, even though I am prefectly willing to take that risk. They have told me twice now, ignoring my protests through trying it before, that if I update it at home it won't give me the option to choose the firmware that is compatible with my carrier in a drop down menu -- they've done it thousands of times they tell me.
I've installed and uninstalled the Nokia Software Updater too many times to count now, and I never get a drop down box. The updater is more than happy to update my phone with the latest software, but what I'd like to know is will this version be compatible with my carrier.
I have already once updated it to the latest software after being told that it would be compatible only to find that it wasn't and have had to get it fixed at a phone repairing place that my carrier does not support - because they refuse to help me due to my water damage.
If anyone could help, it would be absolutely awesome, and I'd be extremely thankful.

did you have a micro sd card
if so look at folder called OTHER you will find your CONTACTS there
or a copy of your sd card on the PC
copy the file back to folder other on the phone easy eh
may be you have more than on sd card check the othere for the other folder
nokia does not keep contacts in the contacts folder that would be too easy lol
also there is a folder called private you may find you sms in that but i cant remeber off my head which file
Message Edited by ivor_bigun on 15-Nov-2008 04:28 PM
Nokia user / modder since Nokia Orange and Mobira user too before that

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Australian N85 users wanting a Firmware update to ...

Hi there,
As an Australian N85 user on a Virgin Mobile branded handset, I thought I'd share my recent experiences. Both phones were purchased from Telechoice under a Virgin Mobile contract.
I received a Virgin branded N85 (product code 0575031)
My wife received an Optus branded N85 (product code 0576341)
The Optus branded N85 had the dreaded SMS contact names appearing as numbers, and the only fix at the time (about 5 months ago) was to replace the Optus firmware with Generic firmware. As many users know, depending on the Nokia Care Centre, this isn't as easy as it sounds - see this link for details:
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I spent the past 4 weeks with Virgin Customer Support trying to get a date of release out of them, and all I would get is it's in Beta test, and would be released soon. I explained that generic handset had received the V20 release already, but it fell on deaf ears. I finally got fed up with the support staff, and rang the Australian Telecommunications Ombudsman and filed a complaint. I cited that Virgin were withholding product updates that rectify some of the handsets faults, and the gentlemen that I spoke to gave me a reference number and a Customer Relations phone number.
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If you found this post helpful, please click on the green "Kudos!" star. Cheers!

operators have always branded their phones Scanorama. its just that some handsets escape the radar and start to brand their handsets. we were lucky here in Australia that they didn't decide to brand the N78, though i also can see that it wasn't promoted that heavily either, hence only Virgin, Optus and Vodafone got the handsets, and not as many operators as i would have thought.
to buy generic handsets, that's a bit tough as i'm not sure if Australia has an online Nokia Store. but i guess buying here would be a matter of say going to a Vodafone shop for example, and checking that the phone doesn't come with Vodafone packaging, check a demonstration model of the handset itself to see it doesn't have custom firmware/Vodafone wallpapers/junk all over it. most cases it is pretty easy to tell if it is branded, since it does have that junk all over it, and on the startup/shutdown screens. a lot of the people count out the eBay method of buying phones, but i actually bought my N78 off eBay. when buying, you just have to be careful that it is a genuine handset, has the appropriate receipts (mine had a receipt from the Vodafone store)/genunine IMEI as mine did. with a little vigilance, you can easily identify the genuine handsets and get yourself a good deal. as with mine, i ended up getting mine for half the RRP Vodafone and Optus were selling the N78 for
please throw some kudos our way, it would mean a lot to us
If you found this or someone's comments helpful or like what that person has to say, please give some Kudos to their post!

PRS-T1 Firmware update request

Good afternoon.
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Hello Rarsiii,
Welcome to the Users Discussion Forum. We will forward this to our Reader team and thank you very much for sharing your thoughts.

Timescale for firmware updates Lumia 520 ?

Can anyone explain why there is such a varience in which the same update gets released either from a phone supplier or Nokia.
For example I am with O2 in the UK. I asked about the Amber upgrade and the replies varied from "what is that I've never heard of it" to " We are not imformed of release dates so do not know" to a straight "no idea". to " keep checking in settings-phone-update"
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Solved!
Go to Solution.

There is a difference between a sim,free (factory unlocked/unbranded) device and a carrier released version.
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even,if you get your device unlocked, it will still require that the carrier push the update. So the care reps are usually going to very uninformed unless they truly are involved in the tech side and have genuine interest to learn more. From a corporate perspective, they usually are scripted and clueless, which for the companies sake helps them not to create anymore confusion with the customer base then already is there.
as for the varients of,different countries, good to think about the regulations each country has, as well as some of the functionality of the device. Some countries don't have 3 or 4g service, or MMS is different, or there are frequency differences or regulations on what can be done. This goes far more deeper than just having the language available.
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