Carrier want a proof of replacement from apple

i had my iphone 4 under the contract with three uk.. and i had replaced my iphone4 under warranty at apple store. my carrier want me to get that proof from apple to enable them to unlock my phone.. since now am in malaysia i still could not use my local simcard.. anyone pls help me!!

Assume you have mislaid the documentation given to you at the point of exchange
(you will have been given paperwork)
You can try talking to Applecare there will be a record of the transaction in Apple systems

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Read http://support.apple.com/kb/ts1559

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I have this bookmarked as well from another post that gives detailed instructions on how to stop the emails. From here down is a copy and paste from that discussion ....
Actually there are three places to look
Anyway first click on your name to get to your homepage/profile. At the top there are three tabs one of which is Notifications, that's number one,. Next look at the right side of the page at the boxActions in there click Manage Email Notifications. Finally click Edit Preferences in the action box and click on Email Notification Preferences
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IPhone 5 Factory Unlocked 3rd Party Replacement from Apple

Hi,
I bought an iPhone 5 from Rogers Factory unlocked to make it work with all carriers from a third party vendor. Now I have an issue with a power button, if I retun it to apple will they give me a replacement phone as a Rogers unit or a Factory unlocked unit. Please let me know because this unlock costed me $150 I don't want to unlock another iPhone if apple give me a replaceent as a Rogers phone.
Thanks, looking forward to your replies

If the power button issue is a hardware issue, the only option from Apple is to replace it. Apple does not perform hardware repairs to any iOS device (never has done so) - they replace defective devices instead (and send the turned in one back to Foxconn in China for refurbishment or recycling).
Apple's strict policy is also to replace a defective iPhone with an exact duplicate one - so if your phone was purchased locked to Rogers, and you did NOT get it unlocked by Rogers, then you will get a Rogers locked iPhone in exchange.
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Replacement from Apple unlocked or not?

Lat year i had my iphone replaced under warranty, and didn't think much about it, until I was planning a trip overseas which I am currently on.
I had tried using the unlock form on Vodafones website, which told me that the device wasn't in their database, which I took to mean that the phone was already unlocked straight from apple.
I arrived overseas and bought a prepaid sim card, inserted it and got an "Invalid SIM" error, which I have found usually means that the device is still locked to a network...
should the iphone i received from apple be unlocked? or it is a problem with the sim card? I have noticed that the chip has a different pattern of contacts, and am unsure if that may be the problem also?
Thanks
Tom

which told me that the device wasn't in their database, which I took to mean that the phone was already unlocked straight from apple.
No, what that really means is that Vodafone has no record of that particular phone being registered to you on their network. Carriers/providers will only unlock phones for customers on their networks.
should the iphone i received from apple be unlocked?
Depends, if your original phone was officially unlocked, yes. If your original phone was not officially unlocked, no. So, was your original phone officially unlocked?

Imei - need proof of purchase from Apple

I have an iPhone 3GS which I lost and it was then found again, but because it was lost O2 put a block on the imei number. I have been ask to supply proof of purchase so I can get it unlocked, but the imei is different because I had a problem with my phone and it was replaced at the Apple Store. SO O2 say there is nothing they can do, so is it possible to get a 'proof of purchase/ownership' from Apple?

Why don't you call and find out?

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When getting a warranty replacement from apple can you upgrade to the new model?

When you take your phone in to apple, and get them to replace it with another phone is it always a like for like replacement or can you upgrade and pay extra for a newer model upgrade?

Roaminggnome seems to know for sure, but it sure doesn't hurt to turn on the sugar and ask. I would just say that you had been seriously considering upgrading to the 5, and then you had this problem (I think you'll be in a better position if the problem is something original to the phone, and not a 'user misuse/damage' and if you're still under warranty somehow). I mean, you have the top model 4s, a nice amount of GB, depending on the problem, they can still refurb it and make a decent amount on it, I've purchased refurb products on Apple's site, and they are still not cheap!
I don't know if they will or not, but it certainly cannot hurt. Just say you were really looking to upgrade and were upset when you had problem xx, before you could use it to upgrade or sell it. Be super, super nice, and just say like, 'Are there any upgrade options rather than just getting a new 4S or refurb (I think that's what they'll send you, but it's all but a brand new phone. That's not a terrible thing.) If you wouldn't mind, offer to buy a 5 refurb. My iTouch refurb, bought from Apple, came pretty much exactly the same as a new one, the outer components are all brand new, they have the cords/earbuds, all that...the only difference was mine came in a different box....but my original box had John Lennon in it, so that might have been a special deal? IDK
I've gotten ppl to do some 'out of the box' things they don't normally do, just by being crazy nice, and super accommodating, easy, and flexible. It surely cannot hurt to try, good luck and let me know if it works, so I can try when I return my Mini!!

Carrier want a proof of replacement from apple

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