Cart created but not exits in SRM

Hi Experts,
I have a strange case... customer created carts and given me that cart number but that cart does not exists in SRM.... so customer created 2 more carts after first cart... but those carts also does not exists in SRM....
can any you give some inputs why such strange thing happened....
any input are appreciated
Regards
Sameer

Hi
I experienced the exact same situation just today. We're in SRM 5.0, n-step workflow, SP11 and as some users were testing, they are taking a long time to build their cart (3-4hrs to complete the cart) and submit it. I have screenshoot showing me the cart #, but when we are going in the tabled...nothing is there.
I know that the system allocate a number for the Shopping Cart right when you are starting to create it, so is there any time stamp that would be attached to this, so if you spend few hours (in our case, was more than 3 hrs) to complete the cart, the "number" reserved is not valid anymore?
Thanks
Eric L.

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2009-09-11 12:43:47+0100 [-] [[caldav-8009]] [[QueryProtocol,client]] [[twistedcaldav.directory.appleopendirectory.OpenDirectoryService#debug]] Memcache: miss dir|shortname|myusername
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Hi,
*"You don't have permission to view this calendar"*
Try repairing disk permissions.
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
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Message was edited by: Carolyn Samit

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Message Edited by Nick F on 07-30-2007 07:11 PM
Thank You,
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Cart created but not exits in SRM

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