Cartridge Error: Refer to advice documentation to troubleshoot

Hello every one,
I have this message comes up on the printer screen (  Cartridge Error : Refer to advice documentation to troubleshoot)
i have done all the steps from the manual but the problem still exiting.
Please need your advices.
Thanks a lot.

@ Arthtarul-  I will need a little more information in order to help out.  Is this the entire error message that is displaying on the printer?  What model of printer do you own?  And are you using genuine non-refilled HP ink? Is the printer plugged directly into a wall outlet? This reason I ask this is because if the printer in not plugged in properly that can cause false error messages on the device. If you do have the same printer that is listed in the link above; have you tried those steps listed ? Have you tried replacing the cartridges in the printer? 
I am a former employee of HP...
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