Cartridge Error

Hi all
I use cartridge to make forms web enabled
and when create a new cartridge to make reports web enabled
so I get an error when open forms or Reports from the web
HTTP 500 Internal Server error
and when i delete this new cartridge the form return to open the froms well
so please tell me why i can't create a new cartridge

'Cartridge Error' can occur if cartridge is not installed properly or not used genuine HP cartridges.
You can try below troubleshooting steps to resolve the issue:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01570542

Similar Messages

HP Deskjet 1510 Tri-color Ink Cartridge Error

I just bought a HP Deskjet 1510 back in August and I loaded the HP original ink cartridges that come with the purchase. For the first 5 print jobs it was working well, but somehow after a while my laptop and the printer itself just kept warning that there's low ink level in the cartridges (especially the tri-color one). I haven't even got to use the tri-color cartridge much as I've been printing in grayscale ever since I've used this printer.
I've tried taking the cartridge out and putting it back in again; sometimes it works, sometimes it doesn't. I thought it might be a contact issue so I cleaned those parts too but it didn't change anything.
It's getting extremely frustrating as I'll have to do this for god knows how many times for every single page I print or copy. This happens to the black cartridge too but 90% of the time it's the tri-color cartridge.
Please help.
Thanks.

Hello @ut32w , and welcome to the HP Forums, I hope you enjoy your experience!
I hope you had a great holiday!
I understand from reading your post that you are running into cartridge errors. I'd like to help!
I would first suggest removing the ink cartridges, and performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend running through the steps listed in the document below:
An 'Incompatible Ink Cartridge or 'Ink Cartridges Missing' Error Message Displays for HP Deskjet 151...
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Officejet Pro 8600 Premium e-All-in-One - N911n cartridge errors

Please help! I have an Officejet Pro 8600 all in one that is just over a year old, just out of warrenty... We don't use it much and so just had to change the ink cartridges for the first time. Once they were changed out, the printer gave me the warning that there is a cartridge error and that the Cyan failed. Even though it was a brand new cartridge, I bought another one and changed it again. I still get the same error message with the 2nd new one. I have been through everything on the HP website for troubleshooting this problem and nothing works! Please, does anyone have anything else I can do????

Sorry to hear you are still having this problem. So the yellow was out and you replaced the yellow and then the cyan failed?
Printers when left not used for some time, may have printhead issue, but if it's not even recognizing the cartridge, then more likely a hardware or board issue that may need professional service.
One thing you can try is to update the firmweare (if not already), http://ftp.hp.com/pub/softlib/software12/COL41945/bi-101905-5/OJP8600_N911a_R1322C.exe
======================================================================================
* I am an HP employee. *
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
***Click on White “Kudos” STAR to say thanks!***

How do I fix Cartridge Error and flashing light message on my 4215xi all-in-one? I use windows 8.1

This equipment was working just fine after I installed a re-filled black ink cartridge. A few days later I began to get a flashing light with the message: Cartridge Error. See Product Documentation for details. Sometimes my computer said the printer was offline when it wasn't. I have also had occasional cartridge door open messages when the door was closed. I have removed the two cartrdges, cleaned them with water by using a coffee filter as a swab. I have also uninstalled and, I think, reinstalled the software printer driver, but I am not entirely certain as to that.

Hi there @donpablitosan!
Thank you for posting on the HP Forums!
I would be happy to help in regards to the flashing lights and cartridge error on the printer. You had also mentioned that the computer sometimes shows the printer offline or door open errors. I should be able to help with that as well!
The first thing I suggest is to plug the printer into the wall outlet directly if it is currently in a power surge protector or extension cord. This may sound silly but this will ensure the printer is getting full power and may eliminate any unnecessary troubleshooting. If the printer is no longer getting full power from the power surge or extension cord it may give false errors or have poor connection and paper feed issues.
From what I can find it looks like you have done all the troubleshooting regarding the cartridge itself. If you have tried the above suggestion and are still getting the same issue then you may need to try another cartridge to see if the issue is coming from the printers hardware or the cartridge.
Thanks again for posting on the HP Forums!
Please post back and let me know how it goes and enjoy your day!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

HP 5510 all in one reads "print cartridge error"

Printer will not reset after I installed new HP black cartridge. I cleaned cartidges and printer heads as per HP instructions,
but same error message remains. Is there a way to reset the printer?

Hello @mainelym , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are running into cartridge errors. I would like to help.
I would recommend removing the ink cartridges, and performing a power reset on the printer.Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then suggest this document on A 'Used or Counterfeit Cartridge Detected' or 'Counterfeit Cartridge Advisory' Message Displays on t...
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Check print cartridge error

I installed a new black cartridge in my HP PSC 1410 All-in-One. It printed a sheet to align the cartridges, but it won't scan, and I can't find HP Utilities or Scan or Toolbox on my MAC.
I tried taking one cartridge out, then the other. That did not help. I also tried turning everything off, no luck. The only thing that happened was the printer printed another aligning sheet.
Any suggestions??
Thanks

Hello apgrams,
Welcome to the HP Forums!
I understand you're receiving a few problems with the PSC 1410. I will do my best to assist you! What is your operating system on your Mac computer? Click here to find out.
Are you still receiving "Check Print Cartridges" error?
Is this alignment sheet missing colors? If not, then please follow these steps:
1) Remove all ink cartridges from the printer, then close the door
2) Remove the power cord from the printer (Do not press the power button)
3) Wait 60 seconds or more, then plug the power cord back in
4) Wait for the printer to turn on completely, then install the ink cartridges
5) Try to print another alignment page
I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

I keep getting a "Print Cartridge Error" even after replacing both ink carts in my psc2410

I keep getting a "Print Cartridge Error" on my psc 2410. I replaced both ink cartiridges and cannot clear the error. Any ideas?

After playing with it, I now get only a 'check color cartirdge' message. I've pulled it out, checked the contacts and put it back in several times to no avail...

ORA-29400: data cartridge error/IMG-00703: unable to read image data error

Oracle Database 10g Enterprise Edition Release 10.2.0.2.0
ORA-29400: data cartridge error
IMG-00703: unable to read image data
ORA-06512: at "ORDSYS.ORDIMERRORCODES", line 75
ORA-06512: at "ORDSYS.ORDIMERRORCODES", line 65
ORA-06512: at "ORDSYS.ORDIMG_PKG", line 37
ORA-06512: at "ORDSYS.ORDIMAGE", line 927
is raised when the following trigger is processing certain JPGs (example). Other JPGs are handled as expected:
create or replace trigger photo_size_trg
before insert or update on photos
for each row
declare
photo_width integer;
begin
-- Check to see if the new photograph is different from the old one...      --
if dbms_lob.compare(:old.photo, :new.photo) != 0
then
    -- ...if so, check to see if it's wider than the desired 250 pixel        --
    -- maximum...                                                             --
    photo_width := to_number(ordImage.getMetadata(:new.photo)(1).extract('/ordImageAttributes/width/text()').getStringVal());
    if photo_width > 250
    then
      -- ...and if so, apply an image transform that will resize to the photo --
      -- to a maximum of 250 pixels wide, keeping the original aspect ratio. --
      -- There doesn't seem to be an elegant way of specifying a constraint   --
      -- in one dimension like this, so the height is specifed as a large     --
      -- enough value to cover all practical contingencies.                   --
      ordImage.process(:new.photo, 'maxScale=250 10000');
    end if;
end if;
end;Any thoughts/suggestions?

hi,
I am getting following error,kindly help me out to rectify this ..
thank you
ORA-29400: data cartridge error
ORA-00600: internal error code, arguments: [kokbCollTerminate], [13], [], [], [], [], [], []

Error in .oci.GetQuery(conn, statement, ...) :    ORA-29400: data cartridge error ORA-24323: ????? ORA-06512: at "RQSYS.RQTABLEEVALIMPL", line 24 ORA-06512: at line 4

Hi,everyone,
            I had installed R Enterprise in my Oracle 11.2.0.1 base on win7,using the R 2.13.2, ORE 1.1, 　Ｉ can using the part function: like
library(ORE)
options(STERM='iESS', str.dendrogram.last="'", editor='emacsclient.exe', show.error.locations=TRUE)
> ore.connect(user = "RQUSER",password = "RQUSERpsw",conn_string = "", all = TRUE)
> ore.is.connected()
[1] TRUE
> ore.ls()
[1] "IRIS_TABLE"
> demo(package = "ORE")
Demos in package 'ORE':
aggregate               Aggregation
analysis                Basic analysis & data processing operations
basic                   Basic connectivity to database
binning                 Binning logic
columnfns               Column functions
cor                     Correlation matrix
crosstab                Frequency cross tabulations
derived                 Handling of derived columns
distributions           Distribution, density, and quantile functions
do_eval                 Embedded R processing
freqanalysis            Frequency cross tabulations
graphics                Demonstrates visual analysis
group_apply             Embedded R processing by group
hypothesis              Hyphothesis testing functions
matrix                  Matrix related operations
nulls                   Handling of NULL in SQL vs. NA in R
push_pull               RDBMS <-> R data transfer
rank                    Attributed-based ranking of observations
reg                     Ordinary least squares linear regression
row_apply               Embedded R processing by row chunks
sql_like                Mapping of R to SQL commands
stepwise                Stepwise OLS linear regression
summary                 Summary functionality
table_apply             Embedded R processing of entire table
> demo("aggregate",package = "ORE")
demo(aggregate)
---- ~~~~~~~~~
Type <Return> to start : Return
> #
> #     O R A C L E R E N T E R P R I S E S A M P L E   L I B R A R Y
> #
> #     Name: aggregate.R
> #     Description: Demonstrates aggregations
> #     See also summary.R
> #
> #
> #
>
> ## Set page width
> options(width = 80)
> # List all accessible tables and views in the Oracle database
> ore.ls()
[1] "IRIS_TABLE"
> # Create a new table called IRIS_TABLE in the Oracle database
> # using the built-in iris data.frame
>
> # First remove previously created IRIS_TABLE objects from the
> # global environment and the database
> if (exists("IRIS_TABLE", globalenv(), inherits = FALSE))
+     rm("IRIS_TABLE", envir = globalenv())
> ore.drop(table = "IRIS_TABLE")
> # Create the table
> ore.create(iris, table = "IRIS_TABLE")
> # Show the updated list of accessible table and views
> ore.ls()
[1] "IRIS_TABLE"
> # Display the class of IRIS_TABLE and where it can be found in
> # the search path
> class(IRIS_TABLE)
[1] "ore.frame"
attr(,"package")
[1] "OREbase"
> search()
[1] ".GlobalEnv"          "ore:RQUSER"          "ESSR"
[4] "package:ORE"         "package:ORExml"      "package:OREeda"
[7] "package:OREgraphics" "package:OREstats"    "package:MASS"
[10] "package:OREbase"     "package:ROracle"     "package:DBI"
[13] "package:stats"       "package:graphics"    "package:grDevices"
[16] "package:utils"       "package:datasets"    "package:methods"
[19] "Autoloads"           "package:base"
> find("IRIS_TABLE")
[1] "ore:RQUSER"
> # Select count(Petal.Length) group by species
> x = aggregate(IRIS_TABLE$Petal.Length,
+               by = list(species = IRIS_TABLE$Species),
+               FUN = length)
> class(x)
[1] "ore.frame"
attr(,"package")
[1] "OREbase"
> x
     species x
1     setosa 50
2 versicolor 50
3 virginica 50
> # Repeat FUN = summary, mean, min, max, sd, median, IQR
> aggregate(IRIS_TABLE$Petal.Length, by = list(species = IRIS_TABLE$Species),
+           FUN = summary)
     species Min. 1st Qu. Median Mean 3rd Qu. Max. NA's
1     setosa 1.0     1.4   1.50 1.462   1.575 1.9    0
2 versicolor 3.0     4.0   4.35 4.260   4.600 5.1    0
3 virginica 4.5     5.1   5.55 5.552   5.875 6.9    0
> aggregate(IRIS_TABLE$Petal.Length, by = list(species = IRIS_TABLE$Species),
+           FUN = mean)
     species     x
1     setosa 1.462
2 versicolor 4.260
3 virginica 5.552
> aggregate(IRIS_TABLE$Petal.Length, by = list(species = IRIS_TABLE$Species),
+           FUN = min)
     species   x
1     setosa 1.0
2 versicolor 3.0
3 virginica 4.5
> aggregate(IRIS_TABLE$Petal.Length, by = list(species = IRIS_TABLE$Species),
+           FUN = max)
     species   x
1     setosa 1.9
2 versicolor 5.1
3 virginica 6.9
> aggregate(IRIS_TABLE$Petal.Length, by = list(species = IRIS_TABLE$Species),
+           FUN = sd)
     species         x
1     setosa 0.1736640
2 versicolor 0.4699110
3 virginica 0.5518947
> aggregate(IRIS_TABLE$Petal.Length, by = list(species = IRIS_TABLE$Species),
+           FUN = median)
     species    x
1     setosa 1.50
2 versicolor 4.35
3 virginica 5.55
> aggregate(IRIS_TABLE$Petal.Length, by = list(species = IRIS_TABLE$Species),
+           FUN = IQR)
     species     x
1     setosa 0.175
2 versicolor 0.600
3 virginica 0.775
> # More than one grouping column
> x = aggregate(IRIS_TABLE$Petal.Length,
+               by = list(species = IRIS_TABLE$Species,
+                         width = IRIS_TABLE$Petal.Width),
+               FUN = length)
> x
      species width x
1      setosa   0.1 5
2      setosa   0.2 29
3      setosa   0.3 7
4      setosa   0.4 7
5      setosa   0.5 1
6      setosa   0.6 1
7 versicolor   1.0 7
8 versicolor   1.1 3
9 versicolor   1.2 5
10 versicolor   1.3 13
11 versicolor   1.4 7
12 virginica   1.4 1
13 versicolor   1.5 10
14 virginica   1.5 2
15 versicolor   1.6 3
16 virginica   1.6 1
17 versicolor   1.7 1
18 virginica   1.7 1
19 versicolor   1.8 1
20 virginica   1.8 11
21 virginica   1.9 5
22 virginica   2.0 6
23 virginica   2.1 6
24 virginica   2.2 3
25 virginica   2.3 8
26 virginica   2.4 3
27 virginica   2.5 3
> # Sort the result by ascending value of count
> ore.sort(data = x, by = "x")
      species width x
1   virginica   1.4 1
2   virginica   1.7 1
3 versicolor   1.7 1
4   virginica   1.6 1
5      setosa   0.5 1
6      setosa   0.6 1
7 versicolor   1.8 1
8   virginica   1.5 2
9 versicolor   1.1 3
10 virginica   2.4 3
11 virginica   2.5 3
12 virginica   2.2 3
13 versicolor   1.6 3
14     setosa   0.1 5
15 virginica   1.9 5
16 versicolor   1.2 5
17 virginica   2.0 6
18 virginica   2.1 6
19     setosa   0.3 7
20 versicolor   1.4 7
21     setosa   0.4 7
22 versicolor   1.0 7
23 virginica   2.3 8
24 versicolor   1.5 10
25 virginica   1.8 11
26 versicolor   1.3 13
27     setosa   0.2 29
> # by descending value
> ore.sort(data = x, by = "x", reverse = TRUE)
      species width x
1      setosa   0.2 29
2 versicolor   1.3 13
3   virginica   1.8 11
4 versicolor   1.5 10
5   virginica   2.3 8
6      setosa   0.4 7
7      setosa   0.3 7
8 versicolor   1.0 7
9 versicolor   1.4 7
10 virginica   2.1 6
11 virginica   2.0 6
12 virginica   1.9 5
13 versicolor   1.2 5
14     setosa   0.1 5
15 versicolor   1.6 3
16 versicolor   1.1 3
17 virginica   2.4 3
18 virginica   2.5 3
19 virginica   2.2 3
20 virginica   1.5 2
21 virginica   1.6 1
22 virginica   1.4 1
23     setosa   0.6 1
24     setosa   0.5 1
25 versicolor   1.8 1
26 virginica   1.7 1
27 versicolor   1.7 1
> # Preserve just 1 row for duplicate x's
> ore.sort(data = x, by = "x", unique.keys = TRUE)
      species width x
1      setosa   0.5 1
2   virginica   1.5 2
3 versicolor   1.1 3
4      setosa   0.1 5
5   virginica   2.0 6
6      setosa   0.3 7
7   virginica   2.3 8
8 versicolor   1.5 10
9   virginica   1.8 11
10 versicolor   1.3 13
11     setosa   0.2 29
> ore.sort(data = x, by = "x", unique.keys = TRUE, unique.data = TRUE)
      species width x
1      setosa   0.5 1
2   virginica   1.5 2
3 versicolor   1.1 3
4      setosa   0.1 5
5   virginica   2.0 6
6      setosa   0.3 7
7   virginica   2.3 8
8 versicolor   1.5 10
9   virginica   1.8 11
10 versicolor   1.3 13
11     setosa   0.2 29
but    when I use the following The ore.doEval command get the errors,
> ore.doEval(function() { 123 })
Error in .oci.GetQuery(conn, statement, ...) :
ORA-29400: data cartridge error
ORA-24323: ?????
ORA-06512: at "RQSYS.RQEVALIMPL", line 23
ORA-06512: at line 4
and I try to run the        demo("row_apply", package="ORE") get the same errors:
demo("row_apply",package = "ORE")
demo(row_apply)
---- ~~~~~~~~~
Type <Return> to start : Return
> #
> #     O R A C L E R E N T E R P R I S E S A M P L E   L I B R A R Y
> #
> #     Name: row_apply.R
> #     Description: Execute R code on each row
> #
> #
>
> ## Set page width
> options(width = 80)
> # List all accessible tables and views in the Oracle database
> ore.ls()
[1] "IRIS_TABLE"
> # Create a new table called IRIS_TABLE in the Oracle database
> # using the built-in iris data.frame
>
> # First remove previously created IRIS_TABLE objects from the
> # global environment and the database
> if (exists("IRIS_TABLE", globalenv(), inherits = FALSE))
+     rm("IRIS_TABLE", envir = globalenv())
> ore.drop(table = "IRIS_TABLE")
> # Create the table
> ore.create(iris, table = "IRIS_TABLE")
> # Show the updated list of accessible table and views
> ore.ls()
[1] "IRIS_TABLE"
> # Display the class of IRIS_TABLE and where it can be found in
> # the search path
> class(IRIS_TABLE)
[1] "ore.frame"
attr(,"package")
[1] "OREbase"
> search()
[1] ".GlobalEnv"          "ore:RQUSER"          "ESSR"
[4] "package:ORE"         "package:ORExml"      "package:OREeda"
[7] "package:OREgraphics" "package:OREstats"    "package:MASS"
[10] "package:OREbase"     "package:ROracle"     "package:DBI"
[13] "package:stats"       "package:graphics"    "package:grDevices"
[16] "package:utils"       "package:datasets"    "package:methods"
[19] "Autoloads"           "package:base"
> find("IRIS_TABLE")
[1] "ore:RQUSER"
> # The table should now appear in your R environment automatically
> # since you have access to the table now
> ore.ls()
[1] "IRIS_TABLE"
> # This is a database resident table with just metadata on the R side.
> # You will see this below
> class(IRIS_TABLE)
[1] "ore.frame"
attr(,"package")
[1] "OREbase"
> # Apply given R function to each row
> ore.rowApply(IRIS_TABLE,
+              function(dat) {
+                  # Any R code goes here. Operates on one row of IRIS_TABLE at
+                  # a time
+                  cbind(dat, dat$Petal.Length)
+              })
Error in .oci.GetQuery(conn, statement, ...) :
ORA-29400: data cartridge error
ORA-24323: ?????
ORA-06512: at "RQSYS.RQROWEVALIMPL", line 26
ORA-06512: at line 4
>
whether my oracle's version 11.2.0.1 has no the RDBMS bug fix, and other problems? Thanks

Oracle R Enterprise 1.1. requires Oracle Database 11.2.0.3, 11.2.0.4. On Linux and Windows. Oracle R Enterprise can also work with an 11.2.0.1 or 11.2.0.2 database if it is properly patched.
Embedded R execution will not work without a patched database. Follow this procedure to patch the database:
1. Go to My Oracle Support:http://support.oracle.com
2. Log in and supply your Customer Support ID (CSI).
3. Choose the Patches & Updates tab.
4. In the Patch Search box, type 11678127
and click Search
5. Select the patch for your version of Oracle Database, 11.2.0.1.
6. Click Download to download the patch.
7. Install the patch using OPatch. Ensure that you are using the latest version of OPatch.
Sherry

Error -29400ORA-29400: data cartridge error IMG-00714: internal error

Hi,
I have a table with a blob column containing images, not
intermedia column.
I am using intermedia process method to change some images,
change maxScale and compression.
I get this error when I try to change certain images
-29400ORA-29400: data cartridge error
IMG-00714: internal error
Does anyone know why?
P.S. how do you do an explict close of ORDSYS variable
after initializing?
Thank you
David Wilton
This is my testing procedure:
PROCEDURE change_image (P_SCANNED_IMAGES_REC IN NUMBER) IS
v_intermed_image ORDSYS.ORDImage := ORDSYS.ORDImage.init();
BEGIN
select image_data
into v_intermed_image.source.localdata
from obra.scanned_images
where scanned_images_rec = p_scanned_images_rec
for update;
v_intermed_image.process('compressionFormat=FAX4,maxScale=1696
2200');
update obra.scanned_images
set image_data = v_intermed_image.source.localdata
where scanned_images_rec = p_scanned_images_rec;
commit;
exception
when others then
dbms_output.put_line('An exception occurred');
dbms_output.put_line(sqlcode || sqlerrm);
END;

David,
I suspect you'll need to supply a TIFF image for the interMedia
engineers to experiment on. The error message you received is
essentially a "last chance" error message and isn't specific
enough for diagnosis of your problem.
Cheers
..Dan

Print Cartridge Error (Electrical Failed Pen)

I'm using an HP Deskjet F4400 series, and I just replaced my empty black cartridge. Prior to that, the color cartridge was around 75% full. After installing the black cartridge, I have an error with the color cartridge, Print Cartridge Error (Electrical Failed Pen). I found a thread that suggested cleaning the contacts, but I still have the same error, and cannot use the printer. Please help!
This question was solved.
View Solution.

Hi, you could try doing a reset (check out this link ), then try to reseat the cartridges and perform an alignment (details here ). Does this solve the problem?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Photosmart C5280 all-in-one Cartridges error message

hi, I have a Photosmart C5280 all-in-one. It's been good until today when I got an error message:
! Print Cartridges refer to printer documentation.
I've only ever used genuine HP cartridges. I have the correct ones in - 75XL tricolour and 74XL black.
I've taken them out, reseated them several times to no avail, the error message will not leave and the printer will not function. Any ideas please?

Hi there Crouch11,
Welcome to the Forums
I noticed the issue you are having with your Photosmart C5280 now showing you an ink cartridge error. I suggest following the guide below to see if this can be resolved for you.
'Incompatible Cartridge' or 'Cartridge Failed' Message Displays on the Computer in Windows After Ins...
Feel free to reply with any issues you may have and I will do my best to help.
Thanks,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Cartridge Error on Printer screen

I have an old (6+ years old) HP Officejet 4255 all-in-one product and It is not working even after trying two new cartridges. The amber exclamation light is flashing and the printer screen error message is "Cartridge Error . See Product documentation for details". I cannot locate product documentation. Can anyone help with what the problem may be? Only other piece of information is that there appears to be a bit of black ink around the black ink cartridge that I took out.

Hello Bobbievk,
Please let me take a moment to say "Welcome" to the HP Forums. I hope you enjoy your experience!
To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some issues with a cartridge error on the printer.
One step I suggest we try is to make sure the printers power cable is connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general.
Please click on the link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
I hope you have a great day and I thank you for your time.
Cheers,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Deskjet 6980-print cartridge error

I replaced both ink cartridges.Once I closed the lid and error came on my screen telling me Print Cartridge error- tri color. and the tri color light blinks continuously???

Hi - by 'compatible cartridges', do you mean refilled or non-HP cartridges? HP can't support those because they are somebody else's product - HP doesn't know what kind of ink is in them, how they were refilled, how they might have been damaged during remanufacturing, etc. Here's a support document on a comparison of reliability of HP vs remanufactured or refilled brands by QualityLogic (an independent quality assurance organization): http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00113&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USE.... There is a broken link in this doc, which is a bit annoying, but I think it is trying to take you to this page, which has more on the relative reliability of HP vs non-HP: http://www.hp.com/sbso/product/supplies/printer-ink-refill.html
When you cleaned your electrical contacts, did you clean the contacts inside the printer as well? They are hard to get at, but you'll find them in the cradle where the cartridges go - they match up with the contacts on the cartridges. Don't use very much water at all - a barely dampened, lint-free cloth is best. And I would use distilled water, rather than rain or tap water. Rain water especially could have contaminants.
I work on HP's behalf.

Data cartridge error

after I generate signature for every image insert into the database, I directly retrive them and compare them , but I got exception like:
exception raised java.sql.SQLException: ORA-29400: data cartridge error
IMG-00923: Signature is empty
ORA-06512: at "ORDSYS.ORDIMAGESIGNATURE", line 5
ORA-06512: at line 1
Image matching score computation failed
Done.
my source code like:
try
{ // try
     // contains OrdImageSignature object
Statement stmt = con.createStatement();
OracleResultSet get_sig_result1= (OracleResultSet) stmt.executeQuery("select signature from photos where id =" + 9);
get_sig_result1.next();
OrdImageSignature img_sig1 = (OrdImageSignature)get_sig_result1.getCustomDatum(1,OrdImageSignature.getFactory());
OracleResultSet get_sig_result2= (OracleResultSet) stmt.executeQuery("select signature from photos where id =" + 10);
get_sig_result2.next();
OrdImageSignature img_sig2 = (OrdImageSignature)get_sig_result2.getCustomDatum(1,OrdImageSignature.getFactory());
float gscore
= OrdImageSignature.evaluateScore
( img_sig1, img_sig2, "color=1" );
System.out.println("score value (global color comparison):" + gscore);
float lscore
= OrdImageSignature.evaluateScore
( img_sig1, img_sig2, "color=1 location=1" );
System.out.println("Score value (local color comparison):" + lscore);
get_sig_result2.close();
get_sig_result1.close();
stmt.close();
} // try
catch(Exception e)
{ // catch
System.out.println("exception raised " + e);
System.out.println("Image matching score computation failed");
} // catch (Exception e)

I just want to make my question clear, so I put my code to create signature here:
//initialization
stmt = (OraclePreparedStatement)conn.prepareStatement(
"insert into photos ( id , description , sequence ,image, thumb, signature ) " +
" values (?,?,?,ORDSYS.ORDImage.init(),ORDSYS.ORDImage.init(),ORDSYS.ORDImageSignature.init())" );
stmt = (OraclePreparedStatement)conn.prepareStatement(
"select image ,thumb ,signature from photos where id = ? for update" );
stmt.setString( 1, id );
rset = (OracleResultSet)stmt.executeQuery();
if ( !rset.next() )
throw new ServletException( "new row not found in table" );
OrdImage image =
(OrdImage)rset.getCustomDatum( 1, OrdImage.getFactory());
OrdImage thumb =
(OrdImage)rset.getCustomDatum( 2, OrdImage.getFactory());
OrdImageSignature signature =
(OrdImageSignature)rset.getCustomDatum(3,OrdImageSignature.getFactory());
//after load photo to image, generate image, thumb and signature
try
image.processCopy( "maxScale=50,50", thumb );
catch ( SQLException e )
thumb.deleteContent();
thumb.setContentLength( 0 );
System.out.println("after processCopy to make the thumb");
try{
               image.setProperties();
               image.importData(ctx);
               signature.generateSignature(image);
          catch(Exception e)
          { // catch
          System.out.println("exception raised " + e);
          System.out.println("image signature generation failed");
} // catch
//then , save into database
stmt = (OraclePreparedStatement)conn.prepareStatement(
"update photos set image = ? where id = ? " );
stmt.setCustomDatum( 1, image );
stmt.setString( 2, id );
stmt.execute();
stmt.close();
System.out.println("after update image");
stmt = (OraclePreparedStatement)conn.prepareStatement(
"update photos set thumb = ? where id = ? " );
stmt.setCustomDatum( 1, thumb);
stmt.setString( 2, id );
stmt.execute();
stmt.close();
System.out.println("after update thumb");
stmt = (OraclePreparedStatement)conn.prepareCall(
               "update photos set signature = ? where id =? ");
     stmt.setCustomDatum(1,signature);
     stmt.setString( 2, id );
          stmt.execute();
          stmt.close() ;
System.out.println("after update signature");
//then, go back to my last post to retrive signature and compare. I got the errors.
can anyone help me? thanks.

Cartridge Error

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