Cartridge H351XL doesn't work in C5280 printer !!

I bought a C5280 printer in the US 2 years ago (I lived there at that time). I used to buy 74X and 75X cartridges for it without any problem. Then when I was back to France and with no more X75X cartridge in my pocket, I tried to search it without success, apparently in France the only one available for this printer is the H351X ! But this one seems not working !! This message is shown: "Incompatible cartridge". But I'm sure this is the one that HP recommend for this printer at least for France.
Is there a new driver to install as I change the country ???
Is someone can help me ??? Thanks in advance
This question was solved.
View Solution.

tifox wrote:
mpdutal 
Did you get an answer from HP? Could you send me an email to tell me the procedure to follow to change the country code? I haven't received any call from HP after my talk with Bob 4 months ago.
I think all this online "help" is just to try to maintain the image of HP.
Regards,
Tifox
When I sent you a request for more information back on 3/25/2012 I suggested that if you had not heard anything within a week of sending me the information that you should let me know so I could follow up.  Today was the first I have heard your problem was not resolved.  I will remind my contact at HP once again.
Getting the information from another user would not help.  The reset procedure requires some specific information from your printer and the codes from another user will not work.  
As for the motivations of the HP Forum, I am here as a volunteer to help users. 
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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