Cartridge/Ink problem with my HP Photosmart C3180

hi, 
i have a nasty problem with my printer. i have an old cartridge and a new one who i just refilled. my problem is that when i insert the new refilled cartridge the start black copy light is blinking and when i insert the old cartridge is not and i can even print a document but not black just color. and when i try to print a black&white document the paper gets out very fast and with no writing on it. even though i refilled the old one it still doesn't print. i don't know why is this happening because when i bought the new cartridge it was working! and to make notice: i bought an original cartridge!

Hi - Try the steps in this document.  It will walk you through troubleshooting power related issues.  One additional note, I'd recommend disconnecting the USB cable from the back of the printer as you go through the troubleshooting.  It will help isolate the printer.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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