Cartridge set to default. what does this mean and how do I rectify the problem?
Since installing two new cartridges I am getting this message.Cartridges set to default. Can't get past this problem. How do I solve it please?
Hi @J19 ,
I read your post and see that you are getting the error message "Cartridges set to default", after installing two new cartridges. I will certainly do my best to help you.
Are you using Genuine HP Cartridges?
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
I believe this means that the cartridges are not fully aligned. Please try the steps in this document to see if it will help resolve this issue. HP Deskjet 3050A (J611) and 3050 (J610) All-in-One Printer Series - 'Alignment Failed' Error Message... Disregard the title.
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP
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