Cartridges will not release

I LOVE my 4180 All-in-One and am very distressed by this problem.
I received a message on-screen that there was a problem with the cartridges. I replaced the black and tri-color cartridges with new ones. Now another message: the tri-color cartridge (22) is not the one intended for this printer.
BUT I NOW REALIZE THAT I INSTALLED THE CARTRIDGES BACKWARDS . . . the black one on the left and the tri-color one on the right.
I want to try to remove and reinstall the cartridges correctly. But THEY WILL NOT RELEASE! I don't want to damage the printer by trying too hard to get them out.
QUESTION: Is there a way to make the cartridges release so I can reinstall them correctly?????
THANKS SO MUCH FOR YOUR HELP!
Ruth Gehres

If you have a spare cartridge you can look and see a small ridge on the top of the cartridge near the front. This is the part that is stuck. Using a dull knife or the handle of a spoon to gently pry the cartridge down a bit should allow the cartridges to release.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Although I am an HP employee, I am speaking for myself and not for HP.
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Cartridges will not release

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