Cartucho tinta impressora photosmart 5520

Impressora photosmart 5520 - não encontro cartucho de tinta para venda no Brasil, quando entro no site da hp para comprar nao aceita  o endereço do Brasil, só tem os estados  dos EUA, será que não dá para comprar pelo site da HP para ser enviado ao Brasil?: Smileyfrustrated:

Beth-andreussi wrote:
Impressora photosmart 5520 - não encontro cartucho de tinta para venda no Brasil, quando entro no site da hp para comprar nao aceita  o endereço do Brasil, só tem os estados  dos EUA, será que não dá para comprar pelo site da HP para ser enviado ao Brasil?  mileyfrustrated:
[Translation: Photosmart 5520 printer - can not find ink cartridge for sale in Brazil, when I enter the hp website to buy not accept the address of Brazil, has the only U.S. states, is that you can not buy the HP Web site to be sent to Brazil mileyfrustrated: ]
 You can go to the HP SureSupply Site and in the lower right of the page select Portuges Brazil for the language.  You can then select your printer type and order the cartridges.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Similar Messages

  • HP PhotoSmart 5520 - Airport Extreme - Airprint - "No AirPrint Printers Found"

    Dear HP
    I used to be unable to print from my iPad Air, iPad Mini, iPhone 5c or iPhone 5 to my PhotoSmart 5520 using AirPrint. Not anymore.
    I can:
    1. See and print from my Mac Pro and iMac
    2. See and print from my brother's Android Nexus 4
    3. See and configure the printer through the AiO Remote app from the iPad!!!!!!!!!!
    What the hell?
    I have:
    1. Updated the firmware on the printer to the latest update found here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&product=5157536
    2. Gone through the "How to Use Apple's AirPrint Over a Wireless Network" document found here
     http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02623193#N1551
    Still no luck!
    What's the solution guys? How are you going to fix this? 
    Looking forward to your prompt reply. 
    This question was solved.
    View Solution.

    Bizarre! That worked!

  • Photosmart 5520 won't scan to Mac

    Today I bought a Photosmart 5520 e-All-In-One to replace my previous B110.  I cannot get it to scan to my iMac, after hours of trying.  My iMac is running Mac OS X Version 10.6.8 and is fully up-to-date as of today.  When I try to scan, the printer provides the following message - "No Computer Found.  Make sure the printer software is installed on your computer, and that "Scan to Computer" is enabled via the printer software.".  I have installed, uninstalled, "scrubbed" and reinstalled 6 times, from the CD only, and from the HP website both via the link on the CD and independenlty. I have shut down the printer, pulled out the cable and put it back again numerous times.  I have shut down and restarted the iMac just as many times. I've tried using the USB cable provided, and wirelessly.  The printer will let me print from the iMac wirelessly.  The printer will communicate wirelessly with our old Windows laptop, both for printing and scanning.  The HP Utility on the iMac is having trouble with the "Enable Scan to Computer".  Sometimes it reads "Communication Error.  Unable to communicate with device.  Check Cables and connection settings.  If the problem persists, try restarting your computer and the HP device.".  Which I have, and as I say, it will print wirelessly.  Sometimes the "Scan Settings and "Scan to Computer" icon are absent altogether.  Sometimes, I click on the icon for Scan to Computer and HP Utilites "unexpectedly" shuts down altogether.  I've scoured the HP site, discussion groups, Google, etc, for nearly 8 hours.  When I try to go through "Image capture" in Applications, it tells me that there is "No camera or scanner connected". When I try to go through HP Scan in Device Utilites in Applications, the message reads  "Scanner communication cannot be established.  HP Photosmart series is currently unavailable.  Ensure your device is powered on, check the connection, and ensure your network is functioning properly.  If theses conditions are correct, restart the device and try scanning again."    All of these have been checked, but nothing seems to work.  Why won't it scan to the iMac?  Can it be fixed or should I just give  up and return it?

    Hello there! Welcome to the forums @RobertLW 
    I saw your post about the scanning troubles you're having with your Mac running 10.6 and the Photosmart 5520.
    The guide I would recommend for you would be the one linked below. Please try out the steps!
    A 'Computer Not Found' or 'Connection Error' Message Displays for HP Photosmart 5520 e-All-in-One an...
    Let me know the outcome please!
    Have a great weekend
    R a i n b o w 7000I work on behalf of HP
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    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Photosmart 5520. Can't scan to my computer

    HP Photosmart 5520. I can print FROM my computer just fine, but can't scan from the printer TO my computer. Message is "Connection Error." This happens sometimes, but usually I can fix by turning everything off, disconnecting, and starting over. Today nothing works. This is getting tiresome. Printing works fine.  BTW, I do not control the router & can't just turn it on and off. I am not technologically savvy; I just want the thing to work.
    This question was solved.
    View Solution.

    Hi,
    The scan to computer is disabled by default (I don't know why the software girls/guys desinged that way). On my machine, driver for Windows 8 is much better (even same exe file). Please enable it using the following steps (please note: for Windows machines)
       Double click printer icon on desktop,
       Click Manage Scan to Computer,
       Click Enable
    You may want to tick the last square too.
    Regards.
    BH
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  • Purchased an HP Photosmart 5520 all in one printer last year and a Macbook Pro in Jan. They worked together up to June. In Sept. when I tried to print wirelessly, it would not print. The laptop had been updated. Tried to update the printer via HP,couldn't

    I have an HP Photosmart 5520 all in one printer and a MacBook Pro. Bought the MacBook Pro in Jan 2013 and the printer in Dec 2012. I was able to print to the wireless printer up until June 2013. In September, when I tried to use them together, I could not print. During the period between June and Sept., my laptop software was updated. I have tried to update the HP software on my laptop, but could not. What can I do to use this printer with my MacBook Pro? Please help!

    The MacBook Pro is running at least 10.7.

  • How can I change the email address for my photosmart 5520 ?

    Hi , I have a photosmart 5520 and tried to set up an email address for my printer when I installed the printer.  At the time. the HP site was down for maintanence and I have a very long an complicated email address now that I will never ever remember.  How can I change this email address?
    Thanks in advance. 
    Amy

    Hi Amy,
    Follow the steps listed below to customize the ePrint email address:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02940150&cc=us&dlc=en&lc=en&product=5157536&tmp...
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Can't Scan to Photosmart 5520 on OSX 10.10

    I am trying to scan from my HP Photosmart 5520 to my Mac which is running OS X 10.10.1 (Yosemite).  I used to be able to scan just fine but now that I've upgraded to Yosemite it no longer works.  I can print just fine but scanning doesn't work at all. I  can't scan from the Printer utility (System Preferences | Printers & Scanners | Scan). I can't scan using the HP Scan utility (I receive an error saying HP Scan can't communicate with my device).  And I also can't scan using the scan to printer option.  In fact, I can't even enable the scan to printer option in the HP Utility because I get a message that the software isn't installed despite having just downloaded today the most recent HP software for this device and installing it and ensuring the HP Scan option was selected during installation.
    This is incredibly frustrating. I'm hoping someone can help me resolve this.
    Thanks
    Shane

    Hi @segdae22,
    Welcome to the HP Forums!
    I see that you cannot scan with your HP Photosmart 5520 on your Mac OS X 10.10. I am sorry for the frustration, but I am happy to help!
    Please take a look through this scanning guide, A 'Computer Not Found' or 'Connection Error' Message Displays for HP Photosmart 5520 e-All-in-One an.... 
    Hope this guide helps, and have a good day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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  • Why the copier function of Photosmart 5520 just can copy A4 size paper?

    I just bought a Photosmart 5520. It works great and have no problem doing photo printing, scanning and wireless printing. However, when I use the copier function. I found that I always missed part of the copied sheet. After checking the setting I found that it has a paper size setting of 8.5x11 inches (Letter) while the sheet size I'm using is a A4 size paper. Going into the setting and checking whether I can change the paper setting to A4, I found that there are just 3 size to choose - 8.5x11 inches (letter), 4x6 inches, and 5x 7 inches. How can this be? Why isn't there A4 size (which is also a very common size) to choose from while I have no problem selecting A4 with print funciton or scaning A4?

    A4 size paper only. There is no prompt for adjusting the paper size. BTW, there is no problem printing A4 size document.

  • HP Photosmart 5520 Wireless Setup Wizard Hangs, USB fails to install

    Hello,
    I bought a HP Photosmart 5520 4 weeks ago. I installed it and setup a wireless connection. It worked for 1 week without flaws.
    After a holiday my HP PS5520 printer lost its wireless connection to the network. I restarted the printer, still no wireless connection. all other devices like iPhones work OK on the wireless network. Tried to run the Wireless Setup Wizard again but the routine hangs (the spinner stops) when searching for routers and no networks are displayed, it hangs. Only a powercord detach can/will hard-restart the printer. After starting the printer, the printer complains that I should us the power butten, but that does not work when it hangs at the wireless setup wizard.
    I tried this routine several times, but the printer hangs every time when searching for routers... Tried manual, reset factory defaults, reset network defaults etc... Wireless is simply impossible to use since it can not be setup.
    So I tried to use the USB port directly attached to my PC. Since the wireless driver was installed, I connected the printer to the PC with USB but then it was marked as a unrecognised device by Windows 7. I tried to add the HP driver manually but when selecting the CD (inf), Windows tells me that the service stoppen (-10)...
    So I installed the software from the CD which pointed me to the online version of the software which I installed. After selecting the USB radiobutton, it tells me to connect the HP PS 5520 which I did, but the HP install window failes to detect that the printer is plugged into the USB port and the printer is installed by Windows as an unknown device.
    I uninstalled the 'unknown device' and tried again, wthout luck. Tried another USB port, Windows installed it again as an unknown device and the HP software failes to pick it up. So after googling I deleted all HP software from my computer (Intel I7 - 8 GB), uninstalled the unknown USB device from windows, rebooted several times, deleted all HP folders and cleaned all temp-folders (I am an IT professional!).
    So, I installed the software again but when the HPO software asks me to attach the USB cable, Windows again installed the 5520 as an unbknown device and the HP software again failes to see that the printer is attached to the PC. 
    Tomorrow I will buy a new printer but since this HP 5520 is only 4 weeks old, I really want to knwo how I can fix
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    2 Windows/HP software to find the HP 5520 through USB 
    I guess nobody will have an answer since Google does not give any help. This post is merely to expose my frustration that HP makes fine printers but failes to deliver issue-free software... I always have issues when setting up HP printers somehow...
    Of coarse I hope that somebody has a clue..... Good night!
    Regards
    Marc Verkade
    Curacao

    I have had my 5520 for a couple of years, when intermittently it has dropped off the wireless network, and I have had to reinstall the network. Now it does it every time I switch it on - it has lost the network and password. This is very irritating...

  • HP Photosmart 5520 Unable to communicate with printer

    I have had a HP Photosmart 5520 for a few months that I am NEVER able to print wirelessly from Windows 7 PC's after it has been sitting idle for a period of time.
    When the printer is first powered on everything works great.   I have two HP Win7 laptops that will both print to it with no issues.   However, if the printer has been powered on for some time and I try to print from either of these PC's, I get the "Unable to Communicate with the Printer"  message below from the printer software running on the PC.
    However, the printer appears to be working fine on the network for every other debug test I do while it is in this state.  For example, if I open a command shell on the same PC and ping the pinter IP, it responds just fine.  I also put the known IP address in a browser window and the printer serves up the status page with no issues.  The status page confirms the IP address is correct and says that everything is working fine from a connectivity standpoint (see pics below).  Still, it won't print. 
    If I simply turn the printer off and then turn it back on, all pending jobs are printed.  Any subsequent jobs that are printed also print w/o issue.  However, if the printer sits idle for a short period of time it is right back in the same state!  Please help, this is very frustrating!!
    The behavior is the same if I (1) let my router DHCP server assign an IP address, (2) configure the DCHP server to always provide the same IP address to the printer MAC (which it was doing anyway), or (3) configure the printer to use a static IP address.
    I am using a Netgear WNDR3700v2 wireless router firmware v1.0.0.36 (the latest).   Details about the printer, printer firmware version, printer network setup can be found below. 
    Product Name HP Photosmart 5520 series
    Product Model Number CX042A
    Service ID 23195
    Firmware Version MGP1CN1351AR
    Total Page Count 243
    Country/Region USA
    Network Type Infrastructure
    Authentication WPA-PSK
    Encryption Automatic (AES or TKIP)
    Signal Quality (1=low, 5=high) 5
    Channel 1
    IPv4
    Domain Name 
    Configured By Manual
    IP Address 192.168.1.12
    Subnet Mask 255.255.255.0
    Default Gateway 192.168.1.1
    DNSv4 
    Configured By Manual
    Preferred DNS Address 75.75.75.75
    Alternate DNS Address 75.75.76.76
    WINS 
    Configured By Unconfigured
    Primary WINS Server 0.0.0.0
    Secondary WINS Server 0.0.0.0
    IPv6
    Domain Name
    IP Address Prefix Length Configured By
    DNSv6 
    Configured By Unconfigured
    Preferred DNS Address ::
    Alternate DNS Address ::
    Statistics
    Total Packets Received 165110
    Unicast Packets Received 124662
    Broadcast Packets Received 40448
    Total Packets Transmitted 82653
    Unicast Packets Transmitted 81092
    Broadcast Packets Transmitted 1561
    Downlink Count 12

    I changed two settings related to WLAN inside my router (see detailed feedback below).   I doubt that they will have an impact,, but will report back with what happens.  
    The reason I do not think it is related to the connection to the printer is becuase when it is in a state where the PC can't print to the printer, I verify the connection is OK by pointing by browser to the ip of the printer.  It works just fine....  
    The reason I don't thing there is anything set up wrong on my PC is because when it is in this "bad" state, I can simply power cycle the printer and the jobs stuck in the PC print spool all go through.
    1.  Set a static IP in the printer (see step 6) outside the DHCP range of the router (check your manual). 
    Previously tried (still configured this way)
    2. Verify in the printer that 'Auto Off' is disabled.  Use the Embedded Web Server (EWS) by going to the  
        printers IP address in your browsers address bar, click  Settings Tab/Auto Off.  Or use the Printer
        Assistant, Printer Home Page (EWS). 
     Previously tried (still configured this way)
    In the router:  (Refer to your router manual for information)
    3. Use a fixed wireless channel like 1,6 or 11, never 'auto', try channel 1 first then the rest. 
    Changed this.   
    4. Set router to 20Mhz only, or 145Mbps depending on router. 
    I don't know what this is.  Is it related to the Wireless throughput? (I have 2.4Ghz bans set "up to 54Mbps", 5Ghz band set to "up to 300Mbps")
     5. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode. 
    Already using this configuration
    6. Disable WPS and never use it and disable UPnP for the routers security.  Nobody can hack your
        system now and helps with wireless connectivity (if you want to know why, search the web). 
    Already using this configuration
     7. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
        they must be different for all bands, even for any Guest networks. 
    Changed this.  
    8. Save all settings.  Power off both, wait 5 mins.  Power on router wait 3 mins. 
    9. Power on printer and verify it reconnects to router. 
    Windows 7/8/8.1   Is Network Discovery on or off?
    Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings.
    Under Home or Work (current profile) \ Network Discovery.
    Select "Turn on network discovery" and save changes.
    Confirmed it was already ON

  • HP Photosmart 5520 e-All-in-O​ne Printer Series

    Phuuu..!
    I´ts not easy you know...but looking forward
    to next step.
    RGDS /Bert

    Hi Bert!
    Welcome to the HP Support Forums.  I see that you are looking forward to the next step and I would love to help you find out what it is. 
    To better assist you, would you please provide some additional information:
    Do you have the Photosmart 5520 printer that is mentioned in the thread title? How Do I Find My Model Number or Product Number?
    How is the printer connected (USB cable, ethernet, or wireless)?
    What operating system are you using? whatsmyos.com
    Have you gotten any error messages? If yes, what does the error message say and where is it displayed (computer or printer)?
    What task were you trying to accomplish when you posted on the forums?
    Thank you.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • I bought a new Photosmart 5520 printer for my Mac Powerbook running OS 10.6.8, and it stopped workin

    I bought a new Photosmart 5520 for my MacBookPro running OS 10.6.8. It stopped working after a few days. documents hang up in print queue, which says "printing page 1, 33% complete..." and below that it says "idle". I tried the various restart schemes, and removing it from the printers list, to no avail. I had the same problem with my previous printer after a few years of use. I threw that one away and bought the 5520. Any idea what causes this problem?

    Download and install this: http://support.apple.com/kb/DL907
    Restart your Mac.
    Reset the printing system:
    - Go to System Preferences > Print & Scan
    - Right (or control) click in the rectangle listing your printers and select Reset Printing System.
    WARNING - this will delete ALL of your printers!
    - Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • How do I use 2 sided printing on HP photosmart 5520 on windows 8

    how do I use 2 sided printing on HP photosmart 5520  on windows 8?

    Hi,
    Please selest the right "bit" to download Full Feature Software and Drivers from the following link and install on your Windows 8 computer:
       http://h20000.www2.hp.com/bizsupport/TechSupport/D​riverDownload.jsp?prodNameId=5157535&lang=en&cc=us​...
    Regards.
    BH
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    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Advise on HP Photosmart 5520 compatibility with mac os 10.9.3 maverick

    Hi,
    I've just replaced my imac and, for the moment, I have no printer with it, as the one I have [HP PSC 1400 series] is attached at my older imac. and not sopported by my new imac.  My new imac has os 10.9.3 maverick and I have to buy a new printer for it. I was thinking og buying the HP Photosmart 5520 e-All-in-One Wireless Printer  but I need to be sure that it is compatible with my machine and that I will not have problems of use.  Can anybody help?.
    This question was solved.
    View Solution.

    Welcome to the forums enriqueta
    I saw your post and wanted to help answer your question about if Mavericks is compatible with the Photosmart 5510.
    There is indeed a compatible full feature driver and software for Mavericks.
    Here is the link for you to see as well: HP Photosmart 5520 e-All-in-One Full Feature Software and Drivers - OS X 10.9 Mavericks
    I hope that answers your question.
    Have a wonderful day
    R a i n b o w 7000I work on behalf of HP
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    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • How to setup hp photosmart 5520 two side printing on Windows 8.1

    How to setup hp photosmart 5520   two side printing on Windows 8.1

    stanko wrote:
    How to setup hp photosmart 5520   two side printing on Windows 8.1
    Hi,
    If you wish to keep print both sides as default, pleae try:
    (a) Double click (or touch) "HP Photosmart 5520" icon (should be one on desktop,
    (b) Click Set Preferences
    (c) In "Lay out" tab, there are 3 options in print Both sides, select "Flip on Long Edge" (normally for Portrait printing)
    (d) Click "Apply"
    You can overwrite this default when printing from applications using Printer properties.
    Regards.
    BH
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