Case mangement in ic win client

hi friends,
what is the importance of case management in ic-win client and how can i search&register cases in win client.
usefull suggestions will be rewarded
regards,
narayana

Hello
Unfortunately it`s not supported to use case management in the CIC WinClient yet and it`s not planned to support it next time.
Find information about cases for IC WebClient here:
http://help.sap.com/saphelp_crm50/helpdata/en/dc/d87e40417c6d1de10000000a1550b0/frameset.htm
A navigational link exists for case search, but not in the WinClient.
Regards
Joaquin

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