Case number for License transfer, for Adobe Presenter

Who gives out the case number for license transfer, for Adobe Presenter? I have been trying to contact Adobe, but of no avail...

Hi There,
You can contact Adobe Support via chat by clicking on the following link : Chat
with an Expert
Regards,
Mayank

Similar Messages

  • Silent Install for Adobe Presenter 10

    I am getting an error (A valid installer cold not be found) when trying to create a package using AAMEE. I have used this in the past to package Presenter. I have targeted the path to setup.exe and set-up.exe.

    Here is a more detailed explanation from RajeevAdobe
    Instructions for creating Presenter 10 package for 32-bit OS and 32-bit PowerPoint or for 64-bit OS and 64-bit PowerPoint:
    Please launch CCP and Click “Creative Cloud for Enterprise”.
    Sign in using your Adobe ID and click Next.
    Now, click on “Create Package”.
    Select “Serial Number License”.
    For 32-bit OS and 32-bit MS Office, select “32-bit package”. For 64-bit OS and 64-bit MS Office, select “64-bit package”.
    Click Next and enter the serial number for Adobe Presenter 10.
    Now, select Adobe Presenter 10 from the list and create Build.
    Adobe Presenter 10 package is created and you would see “Builds” and “Exception” folder.
    Deploy the contents of build and exception folder just like you do for other CC products.
    Instructions for creating Presenter 10 package for 64-bit OS and 32-bit PowerPoint:
    Please download Adobe Presenter 10 from Adobe.com or from your Adobe Licensing Website (LWS) account and extract the .7z file to a folder by double-clicking the .exe file.
    Once done, please launch CCP and Click “Creative Cloud for Enterprise”.
    Sign in using your Adobe ID and click Next.
    Now, click on “Create Package”.
    Select “Serial Number License”.
    For 64-bit OS and 32-bit MS Office, select “64-bit package”.
    Click Next and enter the serial number for Adobe Presenter 10.
    Now, click on “Offline Media” option at the bottom of the window and navigate to the installer for Presenter 10 extracted in step 1. You may have to select the 32-bit folder inside the extracted setup folder and then build package.
    Adobe Presenter 10 package is created and you would see “Builds” and “Exception” folder.
    Deploy the contents of build and exception folder just like you do for other CC products.
    Deployment Instructions:
    On your  machine you have to open Command Prompt, Right click on it and select Run as administrator. In Command Prompt you have to go to the exact path where Presenter package folder is placed and go inside build folder.
    Once you are in build folder location in Command Prompt then type the command :-    msiexec.exe /i name of the package.msi /quiet and press enter.
    After then please open Task manager , In process tab you will see msiexec processes are running and It will install/deploy the Presenter 10 Package silently on your machine.
    I would suggest you to please remove Adobe Presenter and its older components completely . Delete the left over files and folders manually for Presenter.
    Disable the Firewall and Start up items.
    Reboot the machine and follow the steps mentioned above to create a package and deploy it .
    If you still face any issue then please send me a installation logs as private message .
    Regards,
    Rajeev.

  • How to obtain a case number for License transfer process

    How to obtain a case number for License transfer process.

    Good to know - Here you have the user-2-user forum for "Adobe Reader".
    For anything "License" related you will want to be using the "contact" feature to meander about until you can get a "licensing work group" point of contact.
    The path starts here:
    Contact Customer Care
    Be well...

  • Do I need a new case number for the Transfer of License Form? I am the recipient of a transfer of li

      Do I need a new case number for the Transfer of License Form? I am the recipient of a transfer of license product registration. The transferring person has already filled out and returned the transfer of license form. Do I use the same number or do I need a new number.

    You need to get a new number for yourself because the transferor and the recipient cannot use the same number.
    Reference: I chatted with an Adobe agent, and that was the response they gave me.

  • Case number for transfer of license

    I just purchased CS 5.5 from independent seller.  How do I obtain a case number for transfer of license of my CS4 software?  I want to give it to a disabled friend. 

    Hi Wawamama,
    For information about transferring a license please refer to the link mentioned below.
    http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
    You can also Contact our chat support http://www.adobe.com/support/download-install/supportinfo/
    Thanks!
    Eshant

  • I purchased a download version of Lightroom 6 from Amazon  and when i write the license key number i'm getting this message " We are unable to validate this serial number for adobe Lightroom. Please contact Customer Support. "

    I purchased a download version of Lightroom 6 from Amazon  and when i write the license key number i'm getting this message " We are unable to validate this serial number for adobe Lightroom. Please contact Customer Support. "

    contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html

  • I need help getting the license number for Adobe Photoshop Elements. However, It doesn't recognize me as an authorized user. Can someone help?

    I need help getting the license number for Adobe Photoshop Elements. However, It doesn't recognize me as an authorized user. Can someone help?@

    I am having the same problem...did you ever fix it?

  • "We are unable to validate this serial number for Adobe Premiere Pro CS6 Family."

    I have bought and obtained a license serial number for Premiere CS6.
    I have downloaded the files for Premiere CS6
    PremierePro_6_LS7.exe                    PremierePro_6_LS7.7z
    PremierePro_6_Content_LS7.exe     PremierePro_6_Content_LS7.7z
    I have run PremierePro_6_LS7.exe and, having specified load with serial number, reached the point of entering the serial number.
    "We are unable to validate this serial number for Adobe Premiere Pro CS6 Family."
    I have checked my account and the license is on file.
    The serial number is 24 digits in 6 groups of  4 characters.
    Please provide an answer to this.
    I've been using Adobe Premiere since 2006 and currently have CS5.5.
    This is the first time I have had problems trying to download and set up a version.
    It has taken most of the day so far!
    Peter
    CS6 END USER ID                       22298999
    End User Name                           PETER JONES
    Previous records under              PETER FENNELL-JONES

    No problems with CS5.5
    I have not tried removing it (not until I have CS6 sorted)
    Windows 7 Pro (64 bit)
    I have installed CS6 in trial mode and entered the license number.
    The Serial number appears to have been accepted.since Encode now starts up without a license message.

  • I can't activate my serial number for adobe indesign cs5 "The serial number is not valid for this product"

    I can't activate my serial number for adobe indesign cs5"The serial number is not valid for this product"

    Alright- I am working on escalating this to our senior Volume Licensing team to help, but in the meantime, please ensure that you've tried the steps here: Error "The serial number is not valid for this product" | Creative Suite

  • Voice activation number for Adobe required

    I want to obtain a valid authorization number for Adobe speech/voice
    Message was edited by: rzorniak

    Hi David,
    As you haven't mentioned the version for the application, please refer to the link below to locate your serial number:
    Find your serial number quickly
    In case, if it is a part of Creative cloud, there are no serial numbers associated.
    Regards,
    Sheena

  • How can I find my serial number for Adobe Acrobat 11. I got a new iMac and I don't want to use the new version at £18.00 per month. I don't need it. Thank you

    I used to use CS5 and I want to use the Acrobat version on my new iMac.
    How can I find my serial number for Adobe Acrobat 11.  I don't want to use the new version at £18.00 per month. I don't need it. Thank you

    Hi Anthony Aduhene
    Please refer : Find your serial number quickly

  • My serial number for adobe photoshop elements 12 and premiere elements 12 does not work

    My serial number for adobe photoshop elements 12 and premiere elements 12 does not work.  On adobe.com it shows that the serial number I received is associated with adobe photoshop elements 9 and premiere elements 9.  I have purchased those products in the past, but just recently upgraded to elements 12.  I can use the the photoshop organizer, but can't open the photoshop editor.

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • Video playback issue for Adobe Presenter 9 when publishing to Adobe Connect Pro 7

    Hello!
    I am having an issue with video playback for Adobe Presenter 9. When I preview the presentation on my computer there are no issues with any of the MP4 videos that I have loaded into my presentations. However, when I publish the presentation to Adobe Connect and access the URL the videos are either delayed or do not appear at all.  We are using our own Adobe server which we purchased in 2008, along with Adobe Connect Pro 7. We recently updated our Adobe Presenter software to version 9. Is there an incompatibility issue between Adobe Presenter 9 and our current Adobe Server/current version of Adobe Connect? Or do I need to do something different in Adobe Presenter when importing the videos?  Note: I have tried FLV videos and had the same issue.
    We are trying to launch of series of webinars (each webinar has between 15-42 slides), which was the whole purpose of updating our Adobe Presenter and Adobe Captivate software....hopefully we can resolve this video issue.
    Thanks!
    Dana

    Connect 7 didn't support MP4 video content, as I recall. Another issue is that Connect rooms are using Action Script 2 (AS2) while Presenter 9 uses AS3, and the two code languages don't play well together. You don't mention if you are using the meeting application to display the presentation, but it is worth mentioning. If the presentations are stand alone, then the AS3 issue should be non-existent, but the MP4 support may be.
    Is there a reason you haven't updated the Connect software to Connect 9 (or at least Connect 8.1 where the Connect application became AS3 as a whole and supported MP4 content)?

  • How to locate the window for entry of the redemption code to get serial number for Adobe Pro XI DVD to activate?

    How to locate the window on ADOBE's website for entry of the redemption code contained in the pack slip to obtain the product serial number for Adobe Pro XI DVD to be activated after purchasing from a local retail store?

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • To request my serial number for Adobe After Effects to upgrade to 64bit system

    I have AE cs6 and I need to upgrade to 64bit system.
    How and where to request my serial number for Adobe After Effects to upgrade to a compatible 64-bit operating system? (because no customer service answered me)

    I don't understand your problem.
    After Effects CS6 runs on 64 bit systems.  You use the same serial number you use on a 32 bit system.
    If you want to upgrade to the CC subscription version, you can do so on the Adobe website.
    What do you mean that no customer service answered you?  Did you speak to Adobe Support?  What did they say?

Maybe you are looking for

  • Updated T520's video and chipset (and WiFi) and now can't boot in-dock

    My T520, Optimus: HD3000&NVS4200, is sitting in "Lenovo ThinkPad Mini Dock Series 3" and connected to Dell 2711 via dock's DisplayPort. I've had the T520 for a a month or so (and drivers it arrived with) and (finally) decided to do a few updates,

  • Can't Install iTunes on my pc windows 7

    I'm having trouble installing iTunes on my Windows 7 64-bit. I keep getting this error message everytime I runthe installer file. Can someone please help me? It's becoming really frustrating. And it's not a problem from my pc. It's brand new.

  • 1099 Payables e-file to IRS FIRE

    Greetings to All, We are using 1099 payables in oracle for the first time. We have already sent out copies to the receiptents and now we have proceeded and uploaded the 1099 e-file to IRS Fire. When we did this 2 days ago, we got back a response from

  • Will this WiFi card work in my DV6500?

    I need to replace the WiFi card. This one is cheap! http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=310213589474 Thanks

  • VALUE BASED  PARTITIONING BETWEEN AN EXCEL AND DATABASE

    Can any1 help I have an EXCEL FILES and DATABASE. I want to make partitioning value-based between these sources. Thanks you in advances.