Case sensitivity of Cisco UC Apps - CSCur00659

Question

Hi,
Can someone tell the Cisco developers (all of them, in general) that usersnames should NEVER be handled with case!?!
Finesse Agent login is case sensitive, doesn't remember extension and doesn't auto-logout when we close the browser (UCCX 10.5(1)). All due to case sensitive handling of usernames.
We are AD integrated and all usernames have upper case letters.
Regards,
Erik

Answer 1

I ended up solving this as follows.
In plain words, I was creating the install directory on my local desktop and uploading to Azure.  Publishing Wizard was creating pointers to local directory.  Had to specify where files were being published in the Updates tab.
In the Publish Tab, here were my settings:
Publishing Folder to c:\...
Installation Folder to http://<mydomain>.blob.core.windows.net/<myprojectname>install
App is available offline (checked)
Then Under Application Updates:
The Application should check for updates Checked, Before the App starts checked
Update Location (if different than publish) points to the same <a href="http://.blob.core.windows.net/<myprojectname>install">http://<mydomain>.blob.core.windows.net/<myprojectname>install  <this is what I was missing>
To compound matters, I had a minor typo in the myprojectname so make sure they are "identical".  I think case does matter here.
The reason it would work sometimes is that after checking the manifest (if found I was out of date, it was trying to load media from the C: drive and resulting in 404 source file not found errors.  On my development machine, those files were there. 
This is why I thought it might be a case problem.
Ed