Casio Commando....Yes sir, I'd like to hang up on myself right now

I am having a big problem with my Casio Commando screen turning on during a phone call. I have become a skilled technician at hanging up on myself. The problem seems to happen most when I am moving around, or walking as the ambient light changes where ever I move. The problem is most prevalent when walking outside and moving between shaded areas and bright sun areas.
It is absolutely ridiculous how many times I have hung up on myself, accidentaly turned on speaker or mute, hit numbers during the call, etc. I am not the only person having this problem. On my account, there are 4 of these Commando's and ALL of us are experiencing this.
I have tried hitting the power button on the side of the phone when I walk into a bright sunlit area, but it still hangs up the call.....all the time. I have tried everything I possibly know, short of not moving at all during a call.
What is the fix for this? Who else is having this problem?
Thanks in advance!

Hi mattt181,
I understand your discontent; I would be frustrated if my calls were terminated randomly. As noted by Ann154 (Thanks), the latest software version (which you have already) specifically addressed a Proximity Sensor issue and you should not experience issues with this sensor. Please keep in mind that whenever a software update is developed some changes will take effect also on the phone's screen appearance and the icons size change noted in your post is normal.
Do you have a clear screen protector on your phone? I have seen cases where removing such protectors resolve issues like the ones outlined in your post.
Since using the Power Key to lock the touch screen does not seem to resolve the issue you may qualify for a Certified Like New Replacement of the same model if under the one year manufacturer's warranty, please visit this LINK for replacement process details.

Similar Messages

Casio Commando....Yes, I'd like to hang up on myself now....not!

I am having a big problem with my Casio Commando screen turning on during a phone call. I have become a skilled technician at hanging up on myself. The problem seems to happen most when I am moving around, or walking as the ambient light changes where ever I move. The problem is most prevalent when walking outside and moving between shaded areas and bright sun areas.
It is absolutely ridiculous how many times I have hung up on myself, accidentally turned on speaker or mute, hit numbers during the call, etc. I am not the only person having this problem. On my account, there are 4 of these Commando's and ALL of us are experiencing this.
I have tried hitting the power button on the side of the phone when I walk into a bright sunlit area, but it still hangs up the call.....all the time. I have tried everything I possibly know, short of not moving at all during a call.
What is the fix for this? Who else is having this problem?
Thanks in advance!

Hello Matt181,
That's not good! We know how important it is to have a properly working device at all times. Does the device have a screen protector or case? This may be interfering with the function of the proximity sensor. If you are using a screen protector or case please remove and retest.
Please also note: When the phone application is open, the proximity sensor is enabled. When the phone application is in the background and you are in the notification panel, on the home screen, or in any other application, the proximity sensor is disabled.
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

Siri in iphone 4s can't take any request right now, please try again leter a little while,

I RESTORE MY PHONE WITH ITUNES,
RESET NETWORK SETTINGS,
RESET PRIVECY SETTINGS,
RESET SETTINGS.
BUT NOT WORKING, PLEASE HELP

With type of concern I would be thinking seriously about location services. Have there been changes made to your location services? Are you having any issues with connectivity to the internet or specifically cellular data connection?
Siri is a dedicated service that uses cellular data connectivity to work. I would start my checking your safari to see if you are able to login to the internet. If there are no issues there I would be checking location services to see if you have all settings enabled for locatoin services. If all else fails you can restart the device to see if this will resolve the issue.
Good luck.

TS1702 Hello, it's been quite a while that I can't purchase any in-apps. After purchasing, games don't download and the process is stuck with comments like "purchase is being in processed right now" or other comments. My ipad is 3rd generation and is upto

Hello, I used to purchase games of big fish games. Since February I can't purchase in apps. After purchasing I receive a mail that I've been charged, but the game is not downloaded. The process is stuck and Each time I get another comment, "authenticating", "purchase is being processed right now" etc. I tried to delete apps and download again, restart the ipad, enable and disable restrictions and nothing helps. I always get a refund but the problem remains the same. Did anyone meet the same problem?

Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

Casio Commando issue with Windows 7

My stepfather just got a Casio Commando and is having trouble accessing his MicroSD card from Windows 7
I have used many other Android devices in the past (my Eris included) and have never had an issue accessing the MicroSD card from a computer (though I have never used them on Win7, only Vista and earlier, and on OS X, mostly on XP and OS X 10.5)
When we tried connecting it, instead of getting a USB mode selection option in the pull down menu, nothing happens, the phone doesn't seem to notice that it is even connected to anything (doesn't even charge), when Win7 notices the Commando connected, it asks to install a driver (I think it said C117 or something like that) and says that it can't find one on Windows Update
When looking online, I was able to find the C117 driver, but upon installing it, all that it would do was allow the phone to charge, the phone still didn't seem to notice it was connected to a computer
I tried it on my Macbook as well and it seems to work fine, just doesn't seem to work on Win7, is there some sort of incompatibility between the Android OS or the Casio Commando and Win7? If not, is there any reason why Win7 won't see the MicroSD card as a "Mass Storage Device"?

I have the issue as well and we SHOULD be able to expect a fix for transferring files via USB. At work my network is secure thus I can not use the network transfer listed below. At home this is fine (have not tested yet) but when I have work photos I need to be able to connect via USB (like my other work phones do) and transfer the files. I contacted Casio and they stated their support agreement with Verizon did not cover phones. So no I hope Verizon will get to work on this. I have also e-mail customer support.
Below is my e-mail to Casio where they denied me support. Hopefully things go better with VZW support.
--- On Mon, 4/23/12, CMS <[email protected]> wrote:
From:
CMS <[email protected]>
Subject: RE: Casio GzOne Commando - Cannot mount
USB drive Date: Monday, April
23, 2012, 4:00 PM
Thank you for contacting Casio
America. We are very sorry to hear you
are having a problem connecting your
Commando Phone. Unfortunately Casio
America was not included in the contract
drawn up between Casio Computer
CO LTD in Tokyo, Japan and Verizon. Anything
done would be through those
avenues.
http://nec-casio-mobile.com/support
Margo
Technical
Support Coordinator
CASIO AMERICA, Inc
570 Mt Pleasant Ave.
Dover NJ 07801
www.casio.com
-----Original
Message-----
From: DO-NOT-REPLY [mailto:[email protected]]
Sent:
Monday, April 23, 2012 9:04 AM
To: other_cms
Subject: Casio GzOne Commando
- Cannot mount USB drive
TOPIC-|Technical Support|E|
CATEGORY-|General
Information/Other
Products|E|
MODEL-|GZONECOMMANDO|E|
MARKETING-|du|E|
MESSAGE-|I have
tried on 3 computers, 2 WinXP with latest updates and
service packs and 32
bit and 1 Windows 7 PC with latest updates and
service packs running 64 bit.
None of them can see the drives on the
phone when plugged via USB. About all
I get is a MTP USB Device in the
device manager and all have had an
issue/conflict that
enabling/disabling will make it go away for a bit but
then it comes back
and really doesn't matter as at no point can I access the
drives on my
phone.
I have a work phone (htc) that I have since tested
on these computers
and it works fine on all of them but the GzOne just will
not mount a USB
drive. I really need this to work as I have a LOT of media I
need to
move off the phone.
Service - Verizon Wireless
Phone #
This
e-mail has been scanned by MCI Managed Email Content Service, using Skeptic(tm)
technology powered by MessageLabs. For more information on MCI's Managed Email
Content Service, visit http://www.mci.com.

Casio Commando 4g Pictures from SD Card and Google not showing in Gallery!

Hello everyone it's been a while!
So I've had a couple of these shiny new Commandos and guess what?!? They've got issues :-/
Here's my gripe, let see if the community is better help than Verizon Support and/or Casio Support. I picked up a new Commando on July 3rd and installed a 16gb SD Card. I used the device for 5 days then returned it ( long story ). I removed my SD Card with all my stuff on it. On July 17th I got another New Commando, installed my SD Card, annnnnnnnnnnd my photos are not showing in the Gallery......
Now if I install Astro File Manager and look at the SD Card guess what? All the photos are there..
So why won't this device add these photos to my Gallery?
Also related to the Gallery: Why aren't my Google Photos showing up either? Yes I've got Sync Google Photos turned on in the settings.
Thanks, Gary

Okay, some ideas for the Gallery. With each one check the Gallery app to see if it work before going to the next idea.
Reboot the phone to force the phone to rescan the card at booting.
In Settings > Storage unmount the SD card and then remount it. This will also force the phone to rescan the SD card.
In the Settings > Apps > all scroll down to Gallery and select it. Clear the cache and data. This will force the phone to rebuild the gallery folders.
Turn off the phone and remove the SD card. With a card reader, copy the entire contents of the SD card to a temp folder on a computer. Properly disconnect the SD card from the computer and put it back into the phone. From the Settings > Storage format the SD card in the phone. Then using the method you prefer either the card reader or connect the phone to the computer via USB cable copy the contents of that temp folder back on to the SD card. Disconnect the phone or the SD card from the computer properly and let the phone prepare the SD card (rescan it) and see if the folders show up.
As for the Google sync for photos, my Tbolt has drop down menu in the gallery app to select and view the Picasa web albums. I wonder if the Casio Commando has something similar. I haven't chance to go through the full user manual yet to see if there is more information on syncing web albums.
Hopefully some this helps.

Any chance of PTT coming to the Casio Commando?

This is a question directly for Verizon... (I know about Tikl but that won't PTT with any of the other Verizon PTT phones)
I have a Commando, I really like it but I do miss the PTT I had on my BB Bold. I know that the feature was added after the fact to the Blackberries.
Are there any plans to incorporate PTT in a future software release? Seems like the Commando's target audience is the same audience that was using the other business type phones that had PTT.
Not a deal killer and I knew beforehand, but it would be nice...

At this time we do not have any communication about the Casio Commando getting the Push to Talk feature. However we will be happy to submit your feedback to our Marketing Team for review and consideration.
Thank you,
AraceliT_VZWSupport
Follow us on Twitter @VZWSupport

Casio Commando wi-fi disconnect solved with static IP

I have had continuous trouble with my 1 month old Casio Commando C771 (Android 2.3.3) disconnecting from my home wi-fi network. The issue would come and go with no consistent reason.
The phone shows and remembers the home wifi network info and shows the SSID in the list of many others nearby. It properly tries to connect and says "obtaining IP address...". Then is says "disconnected". My router logs always show "Wireless system with Mac address xxxxxxxx disassociate reason 1". "Reason 1" seems arbitrary and I cannot find out what the error code means.
Network info:
WPA2 PSK security
IPv6 enabled
MAC address filtering
D-Link DIR-615 wireless router
As far as the router goes I believe it is good. I can connect 4 other wired and wireless devices without trouble. Only the phone has issues.
After spending 2 very long calls with verizon tech support nothing was resolved. First time they had me "hard reset" the phone by pulling out the battery while it was on. That got the phone and wifi to connect. (Not a good long term solution in my view) But the next day it would not connect. Second time they had me do a *228 roaming update and this magically fixed the issue at that moment. But the next day the Commando went back to refusing to connect to my network.
I tried reducing the length of the PSK password, turning off IPv6, broadcasting and not broadcasting my SSID, rebooting the router, turning MAC address filtering on and off, even using an open connection with zero security. Nothing worked as a permanent fix.
Sometimes the phone would connect after I messed around with one of the above settings and sometimes it would not. Sometimes my phone would just magically connect to the network with no trouble.
To see if DNS was an issue I removed all other devices from the network so the phone would be the only IP address assigned. Once that did work and I then connected my other devices to wifi again and everyone was happy. Then later the phone was disconnected. So to me it did not appear the IP's and DNS were the issue.
But just to see I disabled DNS on the router and gave static IP's to all devices. BAM! like magic the phone connects every time with a static IP.
I hope this helps someone else. If anyone has a better solution please let me know.

I am not using a static external IP with my ISP. Mine does not allow that either for home accounts. I set static addresses for my internal network of devices. Check your router to see if there is an option to set DHCP "reservations". Your external IP provided by your ISP to connect to the internet is not effected.

Casio Commando - No POP3 email settings

My personal POP3 email account stopped working on my Casio Commando about 3 weeks ago. I have since deleted the account from the phone and when I went to add it back on, there are no POP3 email account settings. When I open Settings/Accounts, then "Add account", my choices are only, Corporate, Facebook, Backup Assistant, Cloud and Google. I have already force closed the email app, and when I click on it, the choices are Microsoft Exchange, Yahoo, Windows Live Hotmail, AOL, Gmail, Verizon.net, and Other. When I open "Other", it is asking for a user name and password, but there is no place for the account settings. Am I missing something, or is my phone?

More like the application on the phone. http://www.verizonwireless.com/support/information/mobile-email-app-discontinued.html

Re: Connecting Casio Commando to my computer

UPDATE: After 3 calls to Casio, I logged a request for them to release the Windows 7 driver for the C811 Commando. Called Verizon to complain.. a Verizon tech said the driver does exist and gave me a URL to a 3rd party website. There I found the driver for the Casio Commando 7xx phone. Downloaded it skeptically. Installed it. It is in fact a Casio driver, but after installation IT DOES NOT WORK WITH THE C811.
ATT: VERIZON TECH SUPPORT - WAKE UP! WE HAVE A PROBLEM HERE.
Branched from Connecting Casio Commando to my computer
Message was edited by: Admin Moderator

Hello Tim
Use the appropriate article for the type of computer you have at home to get it to show up within iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G.

Casio Commando - camera to SD card

Branched from - Casio Commando - getting camera to save to SD card
My Commando does the same thing and I have looked everywhere on this phone and in the manual where to move pics to the SD card, or to save future pics to the SD card.
As an example.....I have "Manage Apps" open right now. Used memory 334mb, and 66mb free. IF I start deleting pics from my camera gallery, I can get the first # to go down, the second # to go up. I just looked in Settings....available space on SD card, 6.67GB. Available internal phone storage....57.85MB.
Anyone know how to free up memory so this phone does not BOG down so much? This really has a major performance affect on the phone.
Verizon has left us Commando owners out in the cold and said tough sheet, you bought it, you own it. Shame on Verizon and Casio for not fixing the KNOWN issues with this phone.
Message was edited by: Admin Moderator

Still looking for the answer how to free up some internal memory and move pics to the virtually unused SD card. TIA

When is Verizon getting a replacement for the Casio Commando?!?!

I have had my Commando for over 2 years now and love all the features and the ruggedness of it!! I have MANY stories of how tough this phone is, but now it is having software issue and resets 3 or more times a day and I can't take it anymore!!!! I know there is a replacement that the FCC has released a while ago called the Commando c811 according to the Verizon manual that is on the FCC website! So my question is, What is taking Veizon SOOOO long to release it to us?!?!?! I don't want any answers from Verizon support that tells me to sign up for the "latest news" from Verizon, because I've been signed up since last year and have only received one email from them!!!!! Or that they still have 2000+ of the old Commando phones to get rid of!!! Maybe they should have thought about the fact of having a pretty indestructible phone and not needed it to be replaced all the time!! I want a REAL answer and so do many other Commando users!!!!!!!!! My contract is up so maybe its time to move on after 10 years!

Yeah same old answer I've gotten from Verizon! Guess I and many others going to look into other services since Verizon is dragging their feet on this! Casio and the FCC say the phone has been ready for a while now, so what is taking Verizon soooo long to give a REAL answer?!?!?! NOT watch our website or sign up for emails on new products! I need a rugged smart phone and I am not buying another 3G one!!!! By the time they do release the Commando c811 on the FCC website it will be obsolete Here's the FCC's website with the info: https://apps.fcc.gov/oetcf/eas/reports/ViewExhibitReport.cfm?mode=Exhibits&RequestTimeout=500&calledFromFrame=N&application_id=240582&fcc_id=TYK-JDS9507
It has the complete Verizon manual available and everything, so what is the hold up?!?!?!
Not a happy Verizon customer!!!!!

TS4079 Both my wife and I have iPhone 5 and we use Siri a lot. Ever since we upgraded to IOS 7 we found that frequently we get a reply from Siri something like "This is embarrassing but I cannot handle a request right now". Prior to IOS 7 this did not hap

Both my wife and I have iPhone 5 and we use Siri a lot. Ever since we upgraded to IOS 7 we found that frequently we get a reply from Siri something like "This is embarrassing but I cannot handle a request right now". Prior to IOS 7 this did not happen.

tonefox is probably right. Server overload. I also notice that when siri does respond correctly, it is slower. My wife has a 4s and same story, and she has not upgraded to IOS 7.
So it's not just you (if that makes you feel any better).

Casio Commando - Battery draining in 3 hrs.

I just got an Casio Commando for my wife and the battery drains very quickly.
When I check to see what's using the power I see that the "Dialer" is using about 47% while the Android OS is using about 46%. Any suggestions on how to remedy this?
Thanks
Pete

I have the same problem. I had the original model of Casio Commando, and this past year upgraded to the 4gLTE model. The 4GLTE phone worked normally until around a month ago when the battery started draining alarmingly quickly for no apparent reason. I have reset to factory defaults twice and carefully added my apps back and it looked OK. Then, the other day, it started again. The phone is warm in my pocket--that is an indicator to me that the problem is back. I have uninstalled apps, disabled built in apps I don't use, made sure every unused radio is off. The only thing that stops the drain is if I turn Mobile data off (the up and down arrow symbol). Today I looked on vzw.com and saw that I am not half way through the billing cycle and I have use just over 50% of the data (1GB). I normally don't use 1GB for the whole month. When I factory reset the phone, I used wifi to reinstall and resync everything, so that isn't the reason. I have tried the Upgrade assistant and the Repair assistant. The upgrade assistant says there are no updates. The repair assistant says their is a repair, I apply it, the it still says there is a repair available. I've put a lot of time into this problem and it is starting to make be grumpy.

Why can't Siri take any requests right now?

For the past Day, Siri has been ******* me off. It flat out will not work.
I ask it simple things like "Weather" or "What time is it" or what 344+33 is and I get this every time: "I'm really sorry about this, but I can't take any requests right now." OR "There's something wrong, and I can't answer your questions right now"
Voice to text will not work.
I did everything, I power cycled the phone, I tried on Wifi and 3G, i turnd Siri off, then back on. I reset the phone. It doesn't seem to be the device, it seems to be the service.
Now I want to know what IDIOT thought it would be a good idea to make Siri, ENTIRELY relient on Apple's servers. It's BS that this app cannot function, even in it's simplest form of dialing a number without bouncing it off of an Apple Server. This app has one job, and it fails.
Is anyone else having Siri issues, and what is Apple going to do about this?

Yes having problems in Californa yesterday and today. When done speaking, Siri's little ... things bounce back and forth like saying "What?" So somethings not working right. You would think after having it out for so long and making it a Sales Feature, they would not say its in beta anymore. Oh well. I'm sure I can work without it but have enjoyed using it in the past. Hope it is repaired soon.

Casio Commando....Yes sir, I'd like to hang up on myself right now

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