Catalog side will open but Edit side will not after install (twice)

Installed PSE 12 on a new computer (twice).  Installed fine but after activation only the catalog side will open.  When I try to open the Edit side It keeps asking me to sign in repeatedly, but doesn't open.  Appreciate any help.  Live chat told me to go to this site.

Some systems have an issue with itunes after restoring the PC (Especailly HP Models) so goto the PC makers site and look for itunes patches for this that fix it.
Scan the system for adware with ewido http://www.ewido.com
THen go here and follow ALL steps for uninstalling itunes/quicktime then reinstalling http://docs.info.apple.com/article.html?artnum=93976

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

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