Catalyst Control Center: Persistent Issues

Hello,
I am running an HP Pavilion dv7 with AMD graphics (ATI Mobility Radeon HD 4650). After installing Windows 8.1 I have been experiencing problems. Whenever I try to run the Catalyst Control Center application, I get an error message:
"Catalyst Pro Control Center cannot be started. There are currently no settings that can be configured using Catalyst Pro Control Center."
This issue seems well documented online, and I have spent the past few days going over every reported work around I could find, including uninstalling and reinstalling the drivers and software directly from the manufacturer's website, without alleviating
the issue in the slightest. My best guess is that I have to hack a .inf file somewhere, but I have no idea how I am supposed to do this.
Please help.

Hi,
As far as I know, this is ATI graphic card driver compatibility problem, because your Graphic card is too old, its driver for Widnows 8.1 had some compatibility problem. You can try to install the latest beta edition for test.
In addition you can contact ATI to identify this problem.
Roger Lu
TechNet Community Support

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7850 CrossFireX - Catalyst Control Center - Disable CrossFireX

Hello, I have MSI 7850 CrossFireX. I was playing Skyrim and notice micro-stutter so I went into Catalyst Control Center and disabled CrossFireX.
The problem is that Skyrim will not load. It always crashes when I start the game. I re-enabled CrossFireX and it will load fine.
I was wondering whether this is a known issue. Maybe I have to physically remove the connector to get it to work (I haven't tried that. I just wanted to see how it would do with one card). I don't know if this is a problem with Catalyst Control Center, the driver, Skyrim, Steam or what.
Any information would be helpful. Thanks.
Edit for more information:
i5 2500k, Win 7 64-bit
cooler master hyper 212 plus
asrock z68 extreme3 gen3
crucial m4 64GB, western digital black 1TB
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msi r7850 twin frozr (crossfirex)
(catalyst verison 12.3)
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The reason i'm asking this question is basically I want to know if disabling crossfirex in Catalyst is suppose to work? I'm sure someone has done it before.

What's your PC specifications? Have a read >>Posting Guide<<

Amdcccle (Catalyst Control Center) not saving multiple monitor setting

I followed the wiki to the letter, but I cannot get any x window session to save the changes I make in amdcccle. All I am trying to do is get multiple monitors configured, and it works great with the catalyst control center but it never saves these settings.
I have done the following:
gksu amdcccle
gksudo amdcccle
also:
sudo aticonfig -f --initial=dual-head --screen-layout=right
and many other interations of aticonfig. The -dtop option complains that it doesnt work with RandR enabled.
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Hello insco6750,
When you updated the drivers did you install over top of existing software or uninstall beforehand?
First we should try ripping everything ATI off of the system, including software, drivers and CCC. You should be able to uninstall everything through Add/remove programs.
After you remove everything reboot and let windows reinstall it's own drivers and software. You don't need CCC to do dual monitors so we can do testing without it.
Once you let windows install see if your HDMI output no longer works when you switch to the TV.
Post back your results after completing this.
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.

Screen Rotation from Catalyst Control Center won't stick

Greetings,
I recently upgrade all my software on my laptop (T23, model 2668-J3U, docked in a docking station), both installing XP SP3, and installing all the upgrades through the Thinkpad System Update tool. I have 2 external flat screen displays connected (one on digital one analog) and I use the rotation feature. However, since upgrading, I've tried using the Catalyst Control Center to rotate my screens but cannot get it to "stick". The option is there to rotate and i've tried mutliple combinations, but no matter what I do the screen flickers (like it's going to rotate), but then flickers back to the landscape settings.
I've checked forums on this site as well as googled on the internet but haven't been able to find anything on the subject.
Is there some other trick to get the rotation feature to stick? You help is much appreciated as I rely on rotated screens for many reasons.
Many Thanks,
Fred

Hi there!
I work in Tech support in the UK for a hospital and i have recently come across this issue on our HP5850's.
They are using the HP drivers built on catalyst 8.4, and also had SP3 installed and the screens would NOT rotate.
After much faffing around and eventually coming across this site we tried uninstalling SP3 and now the screen rotates fine.
So, whilst i do not wish to argue with Lancelspencer (last poster), removing SP3 DOES fix the issue.
Hope this helps, good luck.
Brendon
NHS IT Tech support

I Can't Switch between 'power-saving GPU' and 'High-Performance GPU' in Catalyst Control Center

Hi,
Whatever if my computer was only on the battery or was only plugged in to the main power supply. In Catalyst Control Center, I noticed that 'High-Performance GPU' was always selected', although the 'automatically select power-saving GPU when on battery' was enabled. Also, When I tried to switch into the 'power-saving GPU', there was no response at all. However, when my laptop was only on the battery, I noticed the the try of switching into 'Power-Saving GPU' results in shutting down my computer suddenly.
Thus, I had to open the Device Manager, then I disabled 'Radeon HD'. After that, 'power-Saving GPU' was selected(Screen shot below), regardless of whether my laptop was on only the battery or was only plugged in to the main power supply. To switch it into 'High-performance GPU' again, I only must enable 'Radeon HD' in the Device Manager since clicking on 'High-performance GPU' in the Catalyst Control Center didn't respond.
As conclusion, 'High-performance GPU is always selected, regardless of whether my computer was only the Battery, or was only plugged in to the main power supply. To let 'power-saving GPU' is selected, then 'Radeon HD' must be disabled in the Device Manager.

Hi @cooperator ,
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I see from your post that you have switchable graphics and are experiencing a difficulty with them.
Have you checked your power plan. Here is a link to Using the HP Power Plan Utility.
Here are two documents on switchable graphics that should also assist you.
Overview of Switchable Graphics or Dual GPUs
Switchable Graphics on Notebooks Configured with Dual AMD GPUs
If you are still having an issue, I suggest contacting HP support for further assistance.
Please call our technical support at 800-474-6836. If you live outside of the US/Canada Region, please click the link below to get the support number for your region. Phone Assist Worldwide
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Catalyst Control Center stopped working properly after widows update

When I let Windows Update install the newest catalyst control center driver I could not open catalyst control center so I tried to do a system restore but it failed because It said my anti virus was preventing this with the error code 0x80070005.I first tried to disable the anti virus shields and restore didnt work. Then I uninstalled the anti virus and went to safe mode but it gave my the same error. Now Catalyst Control Center opens but the only feature available is HydraVision. I still cannot change the picture and graphics settings because they are not there to select in CCC.

Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that your Catalyst Control Center (CCC) program on your desktop computer has stopped working correctly after downloading Windows update drivers for it, and I would be happy to assist you in this matter! To correct this issue, I recommend returning your system back to a previous restore point to before the Windows updates were installed. This can be done by following this resource on Using Microsoft System Restore (Windows 7). Once the restore point has been enabled, you can update your CCC and graphics drivers by following this document on Using HP Support Assistant (Windows 7). Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards

CCC.exe Catalyst Control Center goes bezerk

T60p 14.1" 2613 cto Win XP SP3, ATI Mobility FireGL v5250, driver 8.593.100.700 9/29/2009
CCC.exe Catalyst Control Center goes bezerk, suckin up the cpu %. If I try to run Catalyst Control Center, I get a pop-up error message
http://farm4.staticflickr.com/3687/10659959163_ff19273e22.jpg
I have to kill ccc.exe to use my computer. Any ideas what is going on?

Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that your Catalyst Control Center (CCC) program on your desktop computer has stopped working correctly after downloading Windows update drivers for it, and I would be happy to assist you in this matter! To correct this issue, I recommend returning your system back to a previous restore point to before the Windows updates were installed. This can be done by following this resource on Using Microsoft System Restore (Windows 7). Once the restore point has been enabled, you can update your CCC and graphics drivers by following this document on Using HP Support Assistant (Windows 7). Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards

X100e "Catalyst Control Center Monitoring Program"

Whenever I boot my ThinkPad X100e I get the following message "Catalyst Control Center Monitoring Program has stopped working"
Does anyone know how I can fix it?
I am not positive but I think this is the cause of overall slow performance (especially with video).
Thanks in advance for your help.

Hi,
Welcome to Lenovo Community Forums!
I’m really sorry to hear that you are getting an error stating “Catalyst Control Center Monitoring Program has stopped working” when you boot your Lenovo ThinkPad X100e.
I would suggest you to uninstall the Catalyst Control Center/drivers, download the latest version of the Catalyst Control Center/drivers for your video card from Lenovo Support page and install the same. Enter MTM number in quick path and find the driver under display and video graphics category.
Hope this helps!
Best regards,
Mithun.
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HP Pavilion dv6-6130eo, Radeon HD 6770M, switchable graphics, update Catalyst Control Center

Computer: HP Pavilion dv6-6130eo
I have installed windows 7 64 bit
Graphics cards: Switchable Intel and Radeon HD 6770M
So far, I have been using the graphics driver provided by HP including Catalyst Control Center, and it has been working fine.
I recently bought a new game: Wolfenstein:New order. I fulfill minimum requirements.
When trying to run the game, I am informed, that my Catalyst Control Center must be 14.4 or newer: Fatal error, and game cannot run.
How can I update my Catalyst Control Center to 14.4 or newer? Both graphics cards (switchable) should be working.
Thanks a lot in advance - This issue is really getting on my nerves!

Hi @Guggermand
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your notebooks works fine except when you try to play your new Wolfenstein New Order game, at which time it informs you that your Catalyst Control Center is out of date and must be 14.4 or higher. You stated installed Windows 7 64 bit.
Have you done all your Windows updates?
Have you ran The HP Support Assistant to aid with updating drivers and resolving issues.
Here is a link to the latest recommended HP driver AMD High-Definition Graphics Driver sp55092.exe for you system.
If that does not update your current version of the Catalyst Control Center, you will need to check the AMD website.
Downloading or Updating Software and Drivers for HP Computers
Here is a link to AMD Graphics Drivers and Software for your convenience.
I hope this helps.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Catalyst control center stopped working

HP Pavilion HPE h8-1287c
Video card Radeon HD 7450
Windows 7 64-bit
Error message "Catalyst Control Center stopped working......."
Two monitors connected, HPw2408h and TV. HP monitor is connected using DVI and the TV using HDMI.
The issue is that when the pc starts things run fine. WhenI want to have the sound to the TV I switch the Sound Playback to AMD HDMI Output and the TV now has the sound. After a while I will get an error message "Catalyst Control Center stopped working.......". When Sound Playback is opened the AMD HDMI Output is no longer working and has a red arrow pointing down and it indicates the AMD HDMI Output is "not plugged in".
I have download the latest drivers and still have the same results.
What is needed to correct the issue?

Hello insco6750,
When you updated the drivers did you install over top of existing software or uninstall beforehand?
First we should try ripping everything ATI off of the system, including software, drivers and CCC. You should be able to uninstall everything through Add/remove programs.
After you remove everything reboot and let windows reinstall it's own drivers and software. You don't need CCC to do dual monitors so we can do testing without it.
Once you let windows install see if your HDMI output no longer works when you switch to the TV.
Post back your results after completing this.
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.

Catalyst Control Center: Host applicaton has stopped working

I keep getting the error:
Catalyst Control Center: Host applicaton has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
The only button on this window is "Close program"
This error started on 01/04/15 (via the event viewer).
The video driver for my AMD Radeon HD 7520G from AMD is dated 9/15/2014 with a version of 14.301.1001.0. If I go to the HP support site, the driver is shows is dated 11/11/2013 with a version of 13.152.1.1000.

Hi @cjssas
Welcome to the HP Support Forums!
I understand that you are getting an application error from your Catalyst Control center. I am happy to assist with this.
The first thing I would recommend trying is a system restore to a point before the problem began. It is possible that some other software installed or driver, or system update, may be the cause. So take a look at this:
Using Microsoft System Restore (Windows 8)
If that does not work, then I would download the driver again, uninstall the existing driver, restart the computer and then install the driver once more and see if the problem recurs.
Incidentally the support website shows the latest hp customized version of all the drivers for that notebook. Hp customizes them to be compatible with the other hardware in the notebook. It is always possible to use a different driver, but there are no guarantees it will work.
I hope this helps.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Windows 8.1-AMD Catalyst Control Center

Hello!
First of all I would like to start of by saying thank you Hp for an amazing product, I bought my Hp Envy m6 laptop in May and I have loved it ever since. I bought it as a gaming machine, and it did not disappoint me...until I decided to update to Windows 8.1.
I downloaded it from the app store last week to see what new features they added (was rather disappointed with how long it took especially for the lack of great features they added, however that is not your fault), after a day when I bought a new game from Steam (Arma Two) and I went to the Catalyst control center to set the performace to high I realized it had stopped working the message I got was:
"Catalyst Control Center cannot be started.
There are currently no settings that can be configured using Catalyst Control Center"
This means a lot go my games are running rather bad at the moment as they are using a mixture of my intergrated Intel 4000 "graphics card" and my AMD Radaen HD 2GB Graphics card. Instead of just my AMD graphics card (the good one).
I tried looking for solutions to this problem e.g. A new download for Catalyst Control Center or an easy way to downgrade to windows 8 from windows 8.1 however I have been unsuccessful. The only method that seems possibly is to downgrade however that would involve uninstalling all my programs (Over 50 games from steam) and all my other programs.
So the reason for this message is that I am looking for a solution to this problem, either an easy way to downgrade to windows 8 OR a way to get my Catalyst Control Center to work again so I can change what graphics card is used when.
Thank you
-Conor
P.s. I love Hp's products and I have told all my friends to get them. This is window 8's fault not yours.

Possible solution:
Hi Guys,
I just contacted HP support regarding this problem. They asked me to install the following file:
ccc2_install.exe
It was already present in my system in the following path:
"C:\Program Files\AMD\CCC2\Install"
This solved my problem. CCC is working fine now
Also, while installing, your desktop might go black and only active windows will seem to work. But, thats fine, just restart your system.
Hope this helps
Cheers...
Thanks and regards,
Saptarishi

Boot Camp - Windows 7 (64-bit) - Catalyst Control Center

Hi,
This topic is all about running Catalyst Control Center on your Mac in Boot Camp.
Setup:
Mac Pro 2.66 (early 2009)
ATI Radeon HD 5870
Boot Camp 3.2
Windows 7 (64-bit) SP1
Case:
First I uninstalled all graphic drivers that came with Mac OS disc. After that I booted up in safe mode and removed all left-overs with Drive Sweeper. After verifying that everything was gone I booted up in standard mode and installed latest version of Catalyst Software Suite (v.11.2).
Notice! To get through with the installation of CSS I had to uncheck features like drag and drop decoding. If I did not uncheck those features the installation process would fail...no clue why. After a "successful" installation it still does not work. When I right-click the CCC shortcut or try to start the application from its folder nothing happens.
*Solution (if any):*
Any ideas?
<Edited by Host>

I had trouble accessing catalyst control center (for my AMD Radeon HD 6700M Series display adapter) on my Windows partition (64-bit). I tired installing the drivers from the mac os x cd and from AMD's web site. While I could successfully install the driver, I couldn't get the control center up and running. The interesting solution to this problem was downloading the AMD Catalyst™ 12.2 Preview Driver. After installation, i was able to access the catalyst control center and solve a problem that I was having (undersize on my monitor when using HDMI). I hope that this helps solve the problem to others who are experiencing it (I thought I'd post as this page came up in my solution searching).

ATI Radeon HD 4870 - Bootcamp & Catalyst Control Center

Hey all,
I installed Bootcamp (Vista 64-bit) 5 min ago and noticed that Catalyst Control Center was not there. When installing Bootcamp on my MacBook Pro I got the Nvidia panel, why is not the CCC available on the Mac Pro?

I have posted a message "White screen of death and computer halts with ATI 4870 in Boot Camp"
I bought the 4870 and ANYTHING I do causes the system to halt and go to a white screen before even attempts to go into windows.
I have called Mac AND gone to a shop. I took the NVIDIA out of my MAc Pro and put in the 4870 and works GREAT in Mac but as soon as hold down the Option key to get the option to select Mac or Windows it halts system when push Windows before even attempts to load Windows.
I went so far as to take ALL hard disks out of system but a new one and put a Vists dvd in drive and try to install it.... Also tried Windows 7 and xp. NONE work... as soon as click the dvd the system halts. So this supposed upgrade just doesn't work.
I haven't found anyone with the same problem which is odd...
Any advice I would love it. Otherwise I need to return it.
The MAc shop said it wasn't their problem. Mac just guarantees works on MAc OS and maybe someday will support bootcamp. Really bad answer.

T500 ATI Catalyst Control Center cannot be started

I have some troubles in opening the ATI Catalyst Control Center.There was a window poped out saying that ATI Catalyst Control Center cannot be started because the currently active GPU is not supported. I have already reinstall this drive and the graphic drive. But the problem is not solved. I am wondering what could I do now?

Right click on the battery in the task bar and make sure your Switchable graphics are set to Performance, if it is in energy savings the ATI control panel will not function, you need to use the Intel graphics setup instead.
Thinkpad T500-2081 CTO | T9400 2.53GHz | 8 GB RAM | ATI HD3650 + Intel GM45 | 15.4" LED WXGA+ | Windows 8 | ATI Catalyst 13.1 (non-switchable)
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Catalyst Control Center: Persistent Issues

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