Catastrophic upgrade to iphone - How to uninstall iOS 7.1

Hiya I'm new to this forum so my apologies if this is in the wrong place for posting this.
Since loading up 7.1 my phone is virtualy unusable. I will be ringing Apple in the morning but I'm not hopeful they will be able to help me as I own my phone outright and its (almost) a year old so no warrenty or such like.
I've reset my phone umpteen times and rebooted it about 4 times. It has not solved the catastophy that has befeld my phone
I don't even know where to start;
- touch screen sensitivity almost gone, cant tap on an icon or need to tap it like 20 times before it opens.
- feint vertical line running through the screen which when I'm texting means I can't use the keys it runs through. This applies to any apps it touches.
- scrolling, vertually impossible, somestimes it does work but mostly it does not.
- apps opening when my finger 'hovers' over icon.
- random letters appearing in my text messages.
If I'm lucky, after reboot its ok for an hour or so (not really counted tbh). If I switch it off I maybe get about 10 mins before it starts again.
My phone is virtually unusable and I'm worried that Apple can do nothing about it as I've tried everything they're gonna tell me.
Or am I wrong? Is there a solution? I've had no previous issues with my phone before. We have ipads and another iphone and I have not updated those until I get a handle on whats happened to my phone.
Please, I beg you, is there anyone out there who can help me and my phone?
Yours,
desperately unhappy iPhone customer

moondidge wrote:
Hiya Allan, yes I've restored phone via iTunes. However, I've always ticked the "restore' from back up.
Shall I restore as a new phone then? This means I will have to load all my apps etc., contacts again but these are all saved to my computer so should be ok?
Thanks for your response Allan.
ps. If its a hardware issue, I'm f**ked right?
Yes, restore as new, but do not relaod any user data. Set it up like it's a phone you're going to give away to someone; none of your apps or personal data on the device. Then, test the issues.
And if it is a hardware issue, you still have options. Apple offers support for out-of-warranty devices for between $149 to $269 USD, depending on the model.
Also, if you call Apple Support and they request you pay a $19 fee for assistance, ask for a one-time exception, or request a Senior Advisor.

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Catastrophic upgrade to iphone - How to uninstall iOS 7.1

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