Catch-22'd, can't connect PlayBook to desktop because I can't upgrade the OS because I can't connect it to desktop.
Hi. So, bit of a story here, but my blackberry is officially "Property of Research in Motion", and it arrived as… a PlayBook in a padded manialla envelope, and nothing else. I started it up, reset the system because I didn't know the password, and now I'm at the problem where it asks me to agree to something in the setup, but it won't tell me what and won't let me advance or retry.
This video is an example of the problem I'm having, only with more options in the menu near the end. My menu has no options. http://www.youtube.com/watch?v=3NpMA6YsBAM
So, according to my research, the solution to this is to download the latest desktop manager and use it to upgrade the PlayBook OS so the bug stops happening.
So, when I attach the PlayBook to my computer it makes the little USB-plugged-in noise, pops up the Blackberry Manager thing. However, it just says 'connect a device' on a grey background. I've waited, and the message doesn't go away. (I'm using Windows XP sp3 here, btw, and I downloaded the manager today, version 610_b038.) So, I tried another cable, because that's what might be wrong. One shopping trip later, we know it's not the cable.
Looking up the solution to the manager not recognising the PlayBook, I find that I need to turn WiFi off, restart the tablet, and then it's all good. Well, that'd be nice, but since I'm in 'setup' mode I can't seem to do that. When I turn the wifi off (disconnect button) and restart, when the tablet turns back on it reconnects the wifi.
So, I need to upgrade the tablet software to be able to complete the setup process on it. I need to have completed the setup process in order to upgrade the software.
What do I do?
isnt there a go bak button to get to wifi setup again?
also have you rebootedyour WiFi router? I had to do this at my house for an upgrade as the Routers DHCP server got confused and after reboot it worked fine.
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