Categories Column Missing After Import

After importing some photos from my camera my iPhoto window is left in a strange state which I cannot seem to get out of even if I restart iPhoto or reboot the machine. It doesn't show the categories on the left at all and it shows a big blank grey window on the right with nothing to click on. The bottom shows all of the usual controls (Split, Edit, Rotate, Hide, Flag, Book, Calendar, Card, Web Gallery, Email, Print, Order Prints, and iWeb and below them add, info, fullscreen, play, search, and the thumbnail scaler). I was at one point able to fix this somehow by going into Time Machine and doing something (I know not what) and it went back to normal when I returned but I can't seem to replicate the effect now. Help!

Brian
Move your cursor to the extreme left of the iPhoto Window until it becomes a '+' then click and drag right.
If that doesn't work, try trash the com.apple.iphoto.plist file from the home / library / preferences folder
Regards
TD

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All clips missing after import from camcorder!

All clips are missing after import from camcorder - Canon ZR20. For some tapes all clips are there, for others there are none. All the files are there in the finder, but I don't know how to have them show up in Final Cut Pro X.
Any suggestions?

Ok - this is frustrating. I have been importing my old miniDV tapes again into FCPX as I wasn't able to transfer all of these projects from iMovie - don't get me started... After importing about 7 of the tapes the first 3 came in fine, but the last 4 didn't have any clips as I said in my original posting. Now after restarting FCPX a couple of times all of a sudden the clips are all coming in! Strange! Guess I'm OK now.

Pics missing after import

I was importing pictures from my camera to iPhoto, the import finished....the pics were erased from my camera. Then iPhoto quit unexpectedly. When I go back into iPhoto my pictures that were just imported were no where to be found. Sad sad story.....can anyone think of a way to find them.....are they placed in any other location???
Thanks for the help

Katie:
Welcome to the Apple Discussions. Open the iPhoto Library package and see if there's a folder in there titled "Import" or "Importing". If there is look in side and see if there are any files in it. If so move to the desktop, launch iPhoto and import the contents of that photo. If those are your missing file you're done.
If not you may have to get a 3rd party file recovery application like MediaRECOVER to recover the deleted files from the camera's memory card. If your camera does not mount on the desktop you'll need to get a card reader. IMO using a card reader and not having iPhoto delete after import is the best way to go. I always let the camera reformat the memory card after uploading.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
Note: There now an Automator backup application for iPhoto 5 that will work with Tiger or Leopard.

OBIEE changes table column attributes after importing to rpd

Hello guys
Something interesting is happening in our OBIEE environment. There are a couple of tables we import into physical layer, after importing these tables, all the column data length gets to set to '0' and all nullable becomes 'false'. I have changed these table in the DB and there are all correct. I have also taken a copy of this rpd and test in my own local environment with the same connection pool setting, I was able to import those same tables from the same DB and the attributes remain correct.
However, when we import these tables again in our rpd in unix environment, it is again overiding all the column data length to 0 and nullable to false..
Any clues on how to investigate?

Was it when it was still Siebel Analytics?
I see that it is a known issue, Any luck recalling the solutions so far?

DI custom SQLs were missing after importing a good ATL file

The customer had a strange issue recently - lots of custom SQL statements were missing when they imported a good ATL file into a brand new repository. This hasn't happened before. And they are sure that the DI repository versions are the same between the one it was exported and imported. I did some troubleshooting for them and found out:
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2) Most custom SQLs are missing but not all. Some are imported OK.
3) When I opened the SQL tranform for those with missing SQLs, the textbox area for the SQL statement was blank. This caused errors in validating the job.
4) Sometimes the issue was resolved when the developer re-initialized the repository and imported the ATL again. But sometimes this strategy doesn't work - the SQL statements are still missing after the repository has been re-initialized a couple of times.
The DI version is 11.5.3 on HPUX with repository version 11.5.1.5. The repository database is either Oracle 9i or 10g.
Thanks,
Larry

The issue was resolved. The error occurred because of the database version mismatching. When the job was exported from the dev repository, datastores were excluded. The datastores in dev point to Oracle 9i sources. However, when datastores were recreated in test, some of them point to Oracle 10g sources (same database structure, just version upgrade). Therefore, when the job was exported from the test, although the datastores were still excluded, the version number "10g" were embeded in the SQL transform. This caused the SQL text to be excluded when importing ATL into the dev repository.
The action taken is to 1) delete datastores with version 10g; 2) create one with version 9i; 3) then exported the job into a new ATL. The new ATL can be imported into the dev repository without any issue.
Thanks,
Larry

Photos missing after importing the library into Photos

Hi,
I am sure others had a similar problem, so pls direct to the right thread/post:
After Mountain Lion -> Yosemites upgrade I had to import the iPhoto library into Photos.
As the process ended I only found very few old albums/events but 90% of the library was missing. How do i get the whole library to Photos?
I had iPhoto 8.1.2 before
Thanks in advance!

Other similar threads:
Import finished, but Photos crashes on launch every time
I just updated my Mac and when I pull up my photos they stay up for a few seconds and it quits. What should I do?
Large Library Crashes Photos
My photo library includes photos taken using Nikon CoolPix 995, Nikon D7000, iPhone 4, iPhone 6, iPad, iPad 2, iPad Mini 3, screenshots, downloaded graphics, and some movies taken with various devices.
I'm using a 27" iMac (Late 2012, 3.4GHz Intel Core i7, 32GB 1600 MHz DDR3 CL9 RAM, nVidia GeForce GTX 680MX 2048MB video card) with 3TB Fusion drive.
My Aperture library contains around 11,000 images with several dozen projects, smart projects, folders, etc.

Photos missing after importing to ipod

I just restored my ipod photo back to factory setting and re-imported all my music and photos. After completion I got a message to say not all photos have been successfully imported since some are missing in iphoto. I know they are all there because I have previously imported all of them. The albums which were imported are only up to a year old, older photos are missing. Please let me know what can be done to include the older albums.

Soft reset phone. Are they in photos app? Or on vcloud?

Video clips missing after import Please advise

I am new to this whole video editing and just learning. Before taking it to an editor I tried to import a DVD I had transferred from a VHS tape. All the video os on the DVD that was made but when i convert took the DVD and imported it I am missing about 5 minutes of footage that I needed.
I read by using the disk utility and selecting the disk and then select new image it was able to transfer into readable files for Imovie. But in the import window there is a time stamp that says 9:58 seconds but I am still missing several minutes of video. What am I doing wrong.

Hello again,
I just converted one of the H.264 QT movies to 'Apple Intermediate' and now the both video and audio assets import just fine.
So, I must assume that the problem has something to do with H.264, but any light that can be shed on this would be appreciated.
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BurntMonkey

WMP codecs missing after import, save & close without exporting

So I can't find the answer to this anywhere and since it takes more than a few words to explain it, I'll try here.
So this is what happens.
The file is fine
I import it into CS6
If I save and close the CS6, then try to play the files with Windows Media player, they annouce an error message saying some codecs are missing
Then if I reopen the saved file in CS6, the files are all listed as missing.. and if I reimport them, only the audio is imported and the video is mysteriously gone.
Do I need to install codecs or whaaaat?

Uninstalled and downloading a torrent.
Not the direction that I would have headed, but I wish you luck.
The MJPEG CODEC has gained some popularity fairly recently (it's an older CODEC), and many different companies have tweaked it for better performance. Often, one of the generic MJPEG CODEC's, such as Morgan, or MainConcept, will work just fine, but in some cases, one really needs to go to "the source," i.e. the camera mfgr., to get their specific version.
I do not know Pentax, but with Panasonic, Nikon and Canon (examples that I own), their version of the MJPEG CODEC is installed along with the utilities for the camera, even if one never plans on using those utility programs to edit, or perhaps catalog the footage.
Good luck, and please report,
Hunt

Random picture folders missing after import

I am running a Macbook pro. I use a 120gb external drive to store my photos as i have about 40 gb of both RAW and JPEG images.
I have attempted to import these as referenced images as per the Aperture guide but when the folders are imported random ones are missing.
I have also tried importing a limited number selected folders folders as managed images into aperture but random folders still disapear.
Acoording to the pro DVD that came with aperture importing referanced files by clicking import > "folders as projects" should create a mirror image of my file system on my external hardrive but with thumbnails as opposed to the full sized raw file.
Is this random file import a problem with aperture, or am i doing something wrong?
thanks,
Rob

A possibility is that the files have multiple tags, i.e. both id3v1 and id3v2.x. iTunes seems to behave best when there is a single properly populated id3v2.3 tag.
If you move you library properly there is no need to "Add Folder to Library" on the new system and such problems don't arise.
tt2

Mbox emails missing after import

Hi
I have been having problems with yosemite, and a clean install was needed, so i exported all my mailbox's into mbox format and stored on external harddisk. with the intention to import them again. WHen i have gone to import the Mbox's back, nearly all of hte emails are not visible, where there should be a few hundred there might only be 5 emails. some mboxs dont appear at all.
Please help?

Hmmm, maybe the original problem was directory corruption?
Get Find Any File...
http://apps.tempel.org/FindAnyFile/
Hold Option or alt key when selecting Find to Find All
Use it to search your whole drive for Name contains...
.emlx
(dot ee em el ex)
How many does it find compared to Mail showing?

Photos missing after import.

Hi-
Hope someone can help.
I was importing about 200 photos from my iPhone (4 with iOS 5.0.1) when I got a call, which I ignored. iPhoto (7.1.5) was just "finishing" when the call came in and this seemed to send it into the spinning wheel and then iPhoto crashed.
Photos are now not on the phone nor on the computer (iMAC w/ OS 10.6.8).
Any thoughts or help? I don't use iCloud or photostream yet so no help there.
Next time I sync I'm going to put it in airplane mode.
Thanks for any help.
David

Go back to your main Library.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Unlogged Missing Photos After Import From Aperture

Hi!
I have just made the switch from Aperture to Lightroom, and have use the 1.1 version of the Aperture import plugin.
In my Aperture Library I have, according to the Library -> Photos: 11105 Photos, however after importing to Lightroom, I have only 10967 photos. I have checked the import log, and there were 4 items which failed to import - 3 were .mpo files (panoramas from an xPeria) and 1 was a .gif file. This leaves a deficit of 133 photos that I can't account for.
Is there any way to compare the aperture library to the lightroom library to see what is missing?

*WARNING* Once agin, this is a VERY long post! And this contains not only SQL, but heaps of command line fun!
TLDR Summary: Aperture is storing duplicates on disk (and referencing them in the DB) but hiding them in the GUI. Exactly how it does this, I'm not sure yet. And how to clean it up, I'm not sure either. But if you would like to know how I proved it, read on!
An update on handling metadata exported from Aperture. Once you have a file, if you try to view it in the terminal, perhaps like this:
$ less ApertureMetadataExtendedExport.txt
"ApertureMetadataExtendedExport.txt" may be a binary file. See it anyway?
you will get that error. Turns out I was wrong, it's not (only?) due to the size of the file / line length; it's actually the file type Aperture creates:
$ file ApertureMetadataExtendedExport.txt
ApertureMetadataExtendedExport.txt: Little-endian UTF-16 Unicode text, with very long lines
The key bit being "Little-endian UTF-16", that is what is causing the shell to think it's binary. The little endian is not surprising, after all it's an X86_64 platform. The UTF-16 though is not able to be handled by the shell. So it has to be converted. There are command line utils, but Text Wrangler does the job nicely.
After conversion (to Unicode UTF-8):
$ file ApertureMetadataExtendedExport.txt
ApertureMetadataExtendedExport.txt: ASCII text, with very long lines
and
$ less ApertureMetadataExtendedExport.txt
Version Name    Title   Urgency Categories      Suppl. Categories       Keywords        Instructions    Date Created    Contact Creator Contact Job Title       City    State/Province Country Job Identifier Headline        Provider        Source Copyright Notice        Caption Caption Writer Rating IPTC Subject Code       Usage Terms     Intellectual Genre      IPTC Scene      Location        ISO Country Code        Contact Address Contact City    Contact State/Providence        Contact Postal Code     Contact Country Contact Phone   Contact Email   Contact Website Label   Latitude        Longitude       Altitude        AltitudeRef
So, there you have it! That's what you have access to when exporting the metadata. Helpful? Well, at first glance I didn't think so - as the "Version Name" field is just "IMG_2104", no extension, no path etc. So if we have multiple images called "IMG_2104" we can't tell them apart (unless you have a few other fields to look at - and even then just comparing to the File System entries wouldn't be possible). But! In my last post, I mentioned that the Aperture SQLite DB (Library.apdb, the RKMasters table in particular) contained 11130 entries, and if you looked at the Schema, you would have noticed that there was a column called "originalVersionName" which should match! So, in theory, I can now create a small script to compare metadata with database and find my missing 25 files!
First of all, I need to add that, when exporting metadata in Aperture, you need to select all the photos! ... and it will take some time! In my case TextWrangler managed to handle the 11108 line file without any problems. And even better, after converting, I was able to view the file with less. This is a BIG step on my last attempt.
At this point it is worth pointing out that the file is tab-delimited (csv would be easier, of course) but we should be able to work with it anyway.
To extract the version name (first column) we can use awk:
$ cat ApertureMetadataExtendedExport.txt | awk -F'\t' '{print $1}' > ApertureMetadataVersionNames.txt
and we can compare the line counts of both input and output to ensure we got everything:
$ wc -l ApertureMetadataExtendedExport.txt
   11106 ApertureMetadataExtendedExport.txt
$ wc -l ApertureMetadataVersionNames.txt
   11106 ApertureMetadataVersionNames.txt
So far, so good! You might have noticed that the line count is 11106, not 11105, the input file has the header as I printed earlier. So we need to remove the first line. I just use vi for that.
Lastly, the file needs to be sorted, so we can ensure we are looking in the same order when comparing the metadata version names with the DB version names.
$ cat ApertureMetadataVersionNames.txt | sort > ApertureMetadataVersionNamesSorted.txt
To get the Version Names from the DB, fire up sqlite3:
$ sqlite3 Library.apdb
sqlite> .output ApertureDBMasterVersionNames.txt
sqlite> select originalVersionName from RKMaster;
sqlite> .exit
Checking the line count in the DB Output:
$ wc -l ApertureDBMasterVersionNames.txt
   11130 ApertureDBMasterVersionNames.txt
Brilliant! 11130 lines as expected. Then sort as we did before:
$ cat ApertureDBMasterVersionNames.txt | sort > ApertureDBMasterVersionNamesSorted.txt
So, now, in theory, running a diff on both files, should reveal the 25 missing files.... I must admit, I'm rather excited at this point!
$ diff ApertureDBMasterVersionNamesSorted.txt ApertureMetadataVersionNamesSorted.txt
IT WORKED! The output is a list of changes you need to make to the second input file to make it look the same as the first. Essentially, this will (in my case) show the Version Names that are missing in Aperture that are present on the File System.
So, a line like this:
1280,1281d1279
< IMG_0144
< IMG_0144
basically just means, that there are IMG_0144 appears twice more in the DB than in the Metadata. Note: this is specific for the way I ordered the input files to diff; although you will get the same basic output if you reversed the input files to diff, the interpretation is obviously reversed) as shown here: (note in the first output, we have 'd' for deleted, and in the second output it's 'a' for added)
1279a1280,1281
> IMG_0144
> IMG_0144
In anycase, looking through my output and counting, I indeed have 25 images to investigate. The problem here is we just have a version name, fortunately in my output, most are unique with just a couple of duplicates. This leads me to believe that my "missing" files are actually Aperture handling duplicates (though why it's hiding them I'm not sure). I could, in my DB dump look at the path etc as well and that might help, but as it's just 25 cases, I will instead get a FS dump, and grep for the version name. This will give me all the files on the FS that match. I can then look at each and see what's happening.
Dumping a list of master files from the FS: (execute from within the Masters directory of your Aperture library)
$ find . -type f > ApertureFSMasters.txt
This will be a list including path (relative to Master) which is exactly what we want. Then grep for each version name. For example:
$ grep IMG_0144 ApertureFSMasters.txt
./2014/04/11/20140411-222634/IMG_0144.JPG
./2014/04/23/20140423-070845/IMG_0144 (1).jpg
./2014/04/23/20140423-070845/IMG_0144.jpg
./2014/06/28/20140628-215220/IMG_0144.JPG
Here is a solid bit of information! On the FS i have 4 files called IMG_0144, yet if I look in the GUI (or metadata dump) I only have 2.
$ grep IMG_0144 ApertureMetadataVersionNamesSorted.txt
IMG_0144
IMG_0144
So, there is two files already!
The path preceding the image in the FS dump, is the date of import. So I can see that two were imported at the same time, and two separately. The two that show up in the GUI have import sessions of 2014-06-28 @ 09:52:20 PM and 2014-04-11 @ 10:26:34 PM. That means that the first and last are the two files that show in the GUI, the middle two do not.... Why are they not in the GUI (yet are in the DB) and why do they have the exact same import date/time? I have no answer to that yet!
I used open <filename> from the terminal prompt to view each file, and 3 out of my 4 are identical, and the fourth different.
So, lastly, with a little command line fu, we can make a useful script to tell us what we want to know:
#! /bin/bash
grep $1 ApertureFSMasters.txt | sed 's|\.|Masters|' | awk '{print "<full path to Aperture Library folder>"$0}' | \
while read line; do
openssl sha1 "$line"
done
replace the <full path to Aperture Library folder> with the full path to you Aperture Library Folder, perhaps /volumes/some_disk_name/some_username/Pictures/.... etc. Then chmod 755 the script, and execute ./<scriptname> <version name> so something like
$ ./calculateSHA.sh IMG_0144
What we're doing here is taking in the version name we want to find (for example IMG_0144), and we are looking for it in the FS dump list. Remember that file contains image files relative to the Aperture Library Master path, which look something like "./YYYY/MM/DD/YYYYMMDD-HHMMSS/<FILENAME>" - we use sed to replace the "./" part with "Masters". Then we pipe it to awk, and insert the full path to aperture before the file name, the end result is a line which contains the absolute path to an image. There are several other ways to solve this, such as generating the FS dump from the root dir. You could also combine the awk into the sed (or the sed into the awk).. but this works. Each line is then passed, one at a time, to the openssl program to calculate the sha-1 checksum for that image. If a SHA-1 matches, then those files are identical (yes, there is a small chance of a collision in SHA-1, but it's unlikely!).
So, at the end of all this, you can see exactly whats going on. And in my case, Aperture is storing duplicates on disk, and not showing them in the GUI. To be honest, I don't actually know how to clean this up now! So if anyone has any ideas. Please let me know I can't just delete the files on disk, as they are referenced in the DB. I guess it doesn't make too much difference, but my personality requires me to clean this up (at the very least to provide closure on this thread).
The final point to make here is that, since Lightroom also has 11126 images (11130 less 4 non-compatible files). Then it has taken all the duplicates in the import.
Well, that was a fun journey, and I learned a lot about Aperture in the process. And yes, I know this is a Lightroom forum and maybe this info would be better on the Aperture forum, I will probably update it there too. But there is some tie back to the Lightroom importer to let people know whats happening internally. (I guess I should update my earlier post, where I assumed the Lightroom Aperture import plugin was using the FS only, it *could* be using the DB as well (and probably is, so it can get more metadata))
UPDATE: I jumped the gun a bit here, and based my conclusion on limited data. I have finished calculating the SHA-1 for all my missing versions. As well as comparing the counts in the GUI, to the counts in the FS. For the most part, where the GUI count is lower than the FS count, there is a clear duplicate (two files with the same SHA-1). However I have a few cases, where the FS count is higher, and all the images on disk have different SHA-1's! Picking one at random from my list; I have 3 images in the GUI called IMG_0843. On disk I have 4 files all with different SHA-1's. Viewing the actual images, 2 look the same, and the other 2 are different. So that matches 3 "unique" images.
Using Preview to inspect the exif data for the images which look the same:
image 1:
Pixel X Dimension: 1 536
Pixel Y Dimension: 2 048
image 2:
Pixel X Dimension: 3 264
Pixel Y Dimension: 2 448
(image 2 also has an extra Regions dictionary in the exit)
So! These two images are not identical (we knew that from the SHA-1), but they are similar (content is the same - resolution is the same) yet Aperture is treating these as duplicates it seems.. that's not good! does this mean that if I resize an image for the web, and keep both, that Aperture won't show me both? (at least it keeps both on disk though, I guess...)
The resolution of image 1, is suspiciously like the resolutions that were uploaded to (the original version of) iCloud Photos on the iPhone (one of the reasons I never used it). And indeed, the photo I chose at random here, is one that I have in an iCloud stored album (I have created a screensaver synced to iCloud, to use on my various Mac's and AppleTVs). Examining the data for the cloud version of the image, shows the resolution to be 1536x2048. The screensaver contains 22 images - I theorised earlier that these might be the missing images, perhaps I was right after all? Yet another avenue to explore.
Ok. I dumped the screensaver metadata, converted it to UTF-8, grabbed the version names, and sorted them (just like before). Then compared them to the output of the diff command. Yep! the 22 screensaver images match to 22 / 25 missing images. The other 3, appear to be exact duplicates (same SHA-1) of images already in the library. That almost solves it! So then, can I conclude that Lightroom has imported my iCloud Screensaver as normal photos of lower res? In which case, it would likely do it for any shared photo source in Aperture, and perhaps it would be wise to turn that feature off before importing to Lightroom?

My itunes is not downloading correctly even after i uninstalled all software of apple keeps saying the registry is missing to import and burn cds??? it is not on a mac computer

my itunes is not downloading correctly even after i uninstalled all software of apple keeps saying the registry is missing to import and burn cds??? it is not on a mac computer

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

After a UPSA connection edit, all my user profiles are "missing from import"

Hi there,
I've got a problem with my User Profile Service Application. I edited my existing connection to add some new OU containers to the list, after the networks team had done some
restructuring to reflect an organizational change. Then I ran a Full Synchronization. But now all of my user profiles show up under the "Missing from Import" list. I still have 943 profiles in SharePoint, and not surprisingly, people search isn't
working. I suspect that I did something wrong in the process of selecting the Users OU containers in the AD tree (in Populate Containers), but I cannot see what, since I replicated the selections that had been made for an unchanged department, to
the ones that had been reorganized.
Any help appreciated.
Tom
SharePoint Systems Officer, Capital Regional District, BC, Canada

Hi Tom ,
According to your description, my understanding is that all the user profiles are showing up under "Profiles missing from import" list after you edited the existing User Profile Synchronization
Connection.
For your issue, it can be caused by that your User Profile Synchronization Connection is unable to connect to your AD. Please make sure the account used to connect to Active Directory to import
profiles has access to the Organizational Unit you are importing from. By default this account is the Default Content Access account. And the Default Content Access account must be a domain user account and it must have read access to external or secure
content sources that you want to crawl by using this account.
Then you need to check if the “Profile Synchronization” job status is “succeed”.
Also please check the “Sync filter” for the service, and make sure the account are not include in the Exclusion Filter for Users.
For a workaround, you can just delete the existing connection , recreate it and perform a full synchronization.
Thanks,
Eric
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support,
contact [email protected]
Eric Tao
TechNet Community Support

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