Categories in App Store are blank
in iTunes for Windows, I go to the App Store dropdown and select a category and It comes up with a blank screen.
Podcasts, Music, etc. work fine for categories, it's just the
App store where they don't.
I'm on iTunes 9.0.2.25
Same things happen here! The categories in the iPhone app store becomes blank since Friday afternoon. I am in Hong Kong and this happens to the Hong Kong, Taiwan, China iTune stores. I also login to the US and Japan stores, but they were both fine!
This especially impact me because I am an iPhone app developer and my app was on the top paid app list of travel. Suddenly, people loss direct access to my app in the store through browsing!
Hope Apple notice and fix this problem soon!
Similar Messages
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Categories in App store empty?
Hi!
Just got my new ipod touch 8 GB and very pleased. Until yesterday, I would go in the categories in the App store and there would be, well, all sort of categories (games, movies, etc.) now it is empty and I don't know why. Any help out there?
many thanks,
SGSame things happen here! The categories in the iPhone app store becomes blank since Friday afternoon. I am in Hong Kong and this happens to the Hong Kong, Taiwan, China iTune stores. I also login to the US and Japan stores, but they were both fine!
This especially impact me because I am an iPhone app developer and my app was on the top paid app list of travel. Suddenly, people loss direct access to my app in the store through browsing!
Hope Apple notice and fix this problem soon! -
I had to restore my iPhone, but my apps from the app store are now missing. However, they are still backed up on my PC. I tried synching, but no luck. Any ideas??
This knowledge base article describes how to restore and use backups.
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My iTunes and App store are opening in chinese language but I want to convert it into English... How to do that???
As far as I know the language of the two stores on the iPad (iTunes and the App Store) can't be changed - they should be in the language of the country where your account is based (if they aren't correct then try logging out of your account by tapping on your id in Settings > Store and then log back in).
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Other apps in the app store are almost all of the apps are running iOS 7
I am very sad...since my iPod touch 4 dosen't have iOS 7
Almost all of the apps in the app store are running ios 7 and i cant even download
Any appsTo more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.
Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists. -
App store goes blank after io6 update on 4s
app stores goes blank white after io6 update on 4s
it could be that youll have to delete and reeneter your email onto it.
go to settings>mail,contacts,calanders>tap on your email.
scroll all the way down. tap the big red delete button.
go back into mail contacts and calanders and tap on add account and re add it. -
My icon for clock and APP Store are missing. How can I restore them?
I think a family member inadvertently deleted several built in apps. I tried.syncing with I cloud and my PC, but was unable to restore them. I know the clock app and the app store are missing. Do I have to reset to factory defaults or is there some easier way to recover these?
There is no built in clock app on the iPad.
Check Settings>General>Restrictions and if you have restrictions enabled, you may have disabled installing apps and the app store icon will not be present on the iPad.
Swipe from screen to screen to look for it if it isn't restricted.
You can also reset the home screen layout and the icon will reappear - but the home screen will return to the way that it looked when you first activated your iPad.
Settings>General>Reset>Reset Home Screen Layout. -
Can anyone recommend a duplicate file finder application for OS10.6 systems? All the apps I find on the App Store are only for 10.7 and later. I don't know how to filter a search on the App Store by operating system (if this is even possible). I currently have a MacBook running OS10.6.8. If you can recommend an app, please post the URL. Would appreciate any helpful suggestions....
<Email Edited By Host>Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
My iPad3 is working great but iTunes and app store are in foreign language that I can't understand. Need help changing these programs to english. Other programs are in english and settings is set up for english. thanks, Jim
As far as I know the language of the two stores on the iPad (iTunes and the App Store) can't be changed - they should be in the language of the country where your account is based (if they aren't correct then try logging out of your account by tapping on your id in Settings > Store and then log back in).
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Since the update, the update page in the app store is blank.
Since the update to iOS6.1.1, the update page in the app store is blank and won't load.
There is the symbol for updates to run, though.And weeks later, March 2nd, this is still a problem. Why hasn't Apple fixed this yet?
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IPhone 4 - App store show blank screen
The iPhone 4 App store show blank screen ...... try all the online tips, still the same blank screen.
app store has crashed http://www.news.com.au/technology/apples-app-stores-crash-failing-to-allow-conne ctions-app-listings-or-update-programs-purchased/story-e6frfro0-1226497212894
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Cannot update Apps, some pages within the iTunes Store are blank
About 2 weeks ago, I started having problems with iTunes.
1) I can update Apps on my iPhone, but I can no longer login to iTunes (11.3.1) and update my my Apps on my Mac (OSX 10.9.4), as the Mac is not recognizing my password, although my iPhone is.
2) When I open the iTunes Store to search for music/movies, etc. not all of the pages within the iTunes Store have content. For example, the "Home Page", "Music", "Movies", "TV Shows", "Books" pages all work and have content. The "App Store", "Podcasts" & iTunesU pages are completely blank and have no content. Also when I Search for certain items, it's hit or miss. Sometimes the search brings something back, and again sometime the search bring back a blank page.
We brought out Mac into an Apple Store yesterday (8/15) and they did not no what is going on. The reinstall the OSX software and we backed up fro a Time machine backup, but it did not fix the issue.
Could this possibly be a glitch in the iTunes software? Would we need to uninstall and reinstall iTunes?
Any help is greatly appreciated. Thank you.EtreCheck version: 1.9.13 (49)
Report generated August 16, 2014 at 10:17:53 AM EDT
Hardware Information: ?
MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,4
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information: ?
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 1:33:13
Disk Information: ?
FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 249.2 GB (46.61 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ?
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.splashtop.streamer-daemon.plist Support
[loaded] com.splashtop.streamer-srioframebuffer.plist Support
Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.splashtop.streamer-for-root.plist Support
[running] com.splashtop.streamer-for-user.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[running] com.spotify.webhelper.plist Support
[running] com.swarmcast.mlbnexdefautobahn.plist Support
User Login Items: ?
MyTunesController
EEventManager
Genieo
EEventManager
HP Product Research
HPEventHandler
HP Scheduler
Internet Plug-ins: ?
DirectorShockwave: Version: 11.5.8r612 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
Default Browser: Version: 537 - SDK 10.9
NP2020Player: Version: 5.0.4.0 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 9.5.5 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 Support
SharePointBrowserPlugin: Version: 14.0.1 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
fbplugin_1_0_3: Version: (null) Support
WebEx64: Version: 1.0 - SDK 10.5 Support
3rd Party Preference Panes: ?
Akamai NetSession Preferences Support
Flash Player Support
Growl Support
MacFUSE Support
Time Machine: ?
Auto backup: YES
Volumes being backed up:
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 24
Oldest backup: 2013-11-02 04:41:58 +0000
Last backup: 2014-08-08 10:37:22 +0000
Size of backup disk: Excellent
Backup size 465.44 GB > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
7% coreaudiod
3% WindowServer
1% Shazam
1% firefox
0% fontd
Top Processes by Memory: ?
512 MB firefox
381 MB iTunes
139 MB com.apple.IconServicesAgent
70 MB com.apple.iTunesLibraryService
66 MB mds_stores
Virtual Memory Information: ?
921 MB Free RAM
1.73 GB Active RAM
616 MB Inactive RAM
526 MB Wired RAM
528 MB Page-ins
0 B Page-outs -
App Store problem - blank screens
I'm getting blank screens in App Store on my iPad 3 with ios 6 - charts and categories screens are blank. Blank screens also when redirected to a particular app from a web page link. Wife has same iPad and hers works perfectly. Have rebooted, turned off and confirmed good wifi signal etc. everything else seems to be working. Any ideas please?
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
App Store showing blank pages in Yosemite
After my update to Yosemite the AppStore behaves severely crippled.
The main "Featured" , "Top Charts", "Updates" and "Purchases" page work normal,
however the "Categories" page only shows the category titles, and worse: going into any detail page for an App gives me a completely blank page.
I already tried to restarted to system, but no change.
When starting AppStore from the iTerm the following error is included on startup (not sure if it's an expected message):
2014-12-02 10:50:01.130 App Store[9040:43093] Unknown class 'FRPageController', using 'NSObject' instead. Encountered in Interface Builder file at path /System/Library/PrivateFrameworks/StoreUI.framework/Resources/Base.lproj/FRStor eViewController.nib.
2014-12-02 10:50:01.131 App Store[9040:43093] Failed to connect (delegate) outlet from (NSObject) to (FRNavigationController): missing setter or instance variable
2014-12-02 10:50:01.132 App Store[9040:43093] Failed to connect (view) outlet from (NSObject) to (FRWindowBackgroundView): missing setter or instance variable
2014-12-02 10:50:01.132 App Store[9040:43093] Failed to connect (pageController) outlet from (FRNavigationController) to (NSObject): missing setter or instance variable
2014-12-02 10:50:01.171 App Store[9040:43093] NSWindow warning: adding an unknown subview: <_NSThemeCloseWidget: 0x7fae91f23430>
2014-12-02 10:50:01.173 App Store[9040:43093] Call stack:
0 AppKit 0x00007fff95b5ba9c -[NSThemeFrame addSubview:] + 107
1 AppKit 0x00007fff9554aa3f -[NSView addSubview:positioned:relativeTo:] + 208
2 StoreUI 0x0000000100a1e10a -[FRWindow handleToolbarViewChangedNotification:] + 1085
3 CoreFoundation 0x00007fff976e8cbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
4 CoreFoundation 0x00007fff975da1b4 _CFXNotificationPost + 3140
5 AppKit 0x00007fff954c6989 -[NSView _postFrameChangeNotification] + 422
6 AppKit 0x00007fff954c5996 -[NSView setFrameOrigin:] + 862
7 StoreUI 0x0000000100a1df90 -[FRWindow handleToolbarViewChangedNotification:] + 707
8 StoreUI 0x0000000100a1db24 -[FRWindow setToolbar:] + 183
9 App Store 0x00000001009f214f App Store + 8527
10 AppKit 0x00007fff956dc4e7 -[NSWindowController _windowDidLoad] + 586
11 AppKit 0x00007fff956c36a2 -[NSWindowController window] + 110
12 App Store 0x00000001009f19c8 App Store + 6600
13 CoreFoundation 0x00007fff976e8cbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
14 CoreFoundation 0x00007fff975da1b4 _CFXNotificationPost + 3140
15 Foundation 0x00007fff97963ea1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
16 AppKit 0x00007fff9548e187 -[NSApplication finishLaunching] + 440
17 AppKit 0x00007fff9548dc51 -[NSApplication run] + 128
18 AppKit 0x00007fff954792d4 NSApplicationMain + 1832
19 libdyld.dylib 0x00007fff908dc5c9 start + 1
20 ??? 0x0000000000000001 0x0 + 1
2014-12-02 10:50:03.094 App Store[9040:43093] addOperation <ISProcessPropertyListOperation: 0x7fae91c9a8f0>{name = '(null)'}
I've also performed a "Linc Davis system analysis", the results of which can be found here in Pastebin:
http://pastebin.com/1J2cXYZx
Any suggestions?
Thanks,
MartijnPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
HT204266 App Store has blank white Screen ios 6
App store has a blank white screen. Feature and charts section is blank. Search does't work.
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
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