Categories Missing in WebOS?! AND 4 hour support call for Centro to Pre upgrade!

wow, i'm so devastated over my upgrade from a centro to a pre. first, i've been a diehard palm user since 1996. had most models of the treo phone over those years and several different models of palm organizers.
i just got off the phone from a 4 hour support call while they were trying to get my palm data transferred to the palm pre on a windows xp pro system. the process was agonizing to say the least (for both myself and the poor tech support people). we finally were able to transfer the data from the four main apps, calendar, memos, tasks and contacts without losing too many files. some, but not many.
after all that i felt at least relieved that it was over. but what??? i went to open up the four apps to verify my data and find that palm found it necessary to remove the ability to have categories in those core apps. so now all my work and personal data are forever mixed. i have a lot of memos and contacts since i use it for both business and personal. each time i open memos i have to wait 8 seconds for all memos to load. there's no different views so i have to try and read the tiny print on each little sticky note to find the information i'm looking for and since all categories are now mixed as one, it's a very long and intensive process to try and find data. my finger is doing so much swiping i'll be tearing through screen protectors every month! it's like someone took all the folders out of my filing cabinet and threw all the contents on the floor, scooped it all up, put it back in the filing cabinet without the folders.
palm, i'm so sorry it has to end like this. you were the company that stepped up and organized my life better than Franklin did with their paper organizer. but now you kind of lost your path and are making decisions that are going backwards in efficiency.
it looks like this new palm pre will be a little gift for my niece to watch youtube on.
good bye old friend... RIP.

That's nothing!
An engineer and I contacted Adobe technical support by phone to ensure the PC I was having custom built was configured to its optimum. They advised XP64 as the best operating environment. After that discussion we had to completely revise procurement, etc to get the bits and compatible XP64 compatible software, putting the build project back a few weeks as well, Imagine how I laughed when I found out on one of these forums that XP64 is the worst choice and totally unsupported by CS4!
I have written to Shantanu Narayen, Adobe CEO and didn't even get an acknowledgement I raised this last week on the Adobe stand at BVE and was told they'd get someone to contact me asap but guess what, niet...! To be fair there has been one Adobe executive that recognises the problem and the damage poor customer support is causing the company; he has been as helpful as he can. Unfortunately, it seems the overall Adobe culture at the top is "get the money and run". If your problem goes beyond what's already on their web pages, tough luck!
Regards,
Graham

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http://tinyurl.com/85w6xwn
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Chris

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Hardware Information:
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          1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
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Disk Information:
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                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Go (disk0s2) / [Startup]: 999.35 GB (693.97 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
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                    Logitech USB-PS/2 Optical Mouse
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          Apple Computer, Inc. IR Receiver
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Thunderbolt Information:
Configuration files:
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Kernel Extensions:
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          com.attotech.driver.ATTOiSCSI          (3.4.1b1 - SDK 10.6)
          foo.tun          (1.0)
          foo.tap          (1.0)
Startup Items:
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          tun: Path: /Library/StartupItems/tun
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.adobe.SwitchBoard.plist 3rd-Party support link
          [System] com.attotech.iscsid.plist 3rd-Party support link
          [System] com.backblaze.bzserv.plist 3rd-Party support link
          [System] com.barebones.authd.plist 3rd-Party support link
          [System] com.datarobotics.ddservice64d.plist 3rd-Party support link
          [System] com.datarobotics.ddserviced.plist 3rd-Party support link
          [System] com.google.keystone.daemon.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] com.sharpcast.xfsmond.plist 3rd-Party support link
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          [System] com.google.keystone.agent.plist 3rd-Party support link
User Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
          [not loaded] com.backblaze.bzbmenu.plist 3rd-Party support link
          [not loaded] com.BlueStacks.AppPlayer.LogRotator.plist 3rd-Party support link
          [not loaded] com.BlueStacks.AppPlayer.Service.plist 3rd-Party support link
          [not loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist 3rd-Party support link
          [not loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist 3rd-Party support link
          [not loaded] com.google.Chrome.framework.plist 3rd-Party support link
          [not loaded] com.linotype.FontFolderProtector.plist 3rd-Party support link
          [not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
          FontExplorerXAutoload
          Monotype SkyFonts
          iTunesHelper
          Skype
          Viber
          Google Chrome
          Dropbox
          HMA! Pro VPN
          CrossOver CD Helper
          Playback Server
Internet Plug-ins:
          nplastpass: Version: 2.5.5 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
          AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
          FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
          Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
          Flash Player: Version: 11.9.900.170 - SDK 10.6 Cannot contact Adobe
          QuickTime Plugin: Version: 7.7.3
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
          AdobePDFViewer: Version: 10.1.9 3rd-Party support link
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
          Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 3rd-Party support link
          WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
          Backblaze Backup 3rd-Party support link
          Connect360 3rd-Party support link
          Flash Player 3rd-Party support link
          Growl 3rd-Party support link
          Perian 3rd-Party support link
Old Applications:
          None
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               2%          WindowServer
               1%          EtreCheck
               0%          Google Chrome
               0%          AdobeCrashDaemon
               0%          DDService64d
Top Processes by Memory:
          315 MB          Adobe Illustrator
          238 MB          Google Chrome
          120 MB          Google Chrome Helper
          119 MB          com.apple.IconServicesAgent
          111 MB          Finder
Virtual Memory Information:
          598 MB          Free RAM
          1.81 GB          Active RAM
          442 MB          Inactive RAM
          753 MB          Wired RAM
          39.25 GB          Page-ins
          1.12 GB          Page-outs

Thanks for the reply, I've included the information below from my Console report of when the computer starts to hang and I have only included the content that seems to be repetitive in the timeframe of the hang/slowness:
3/11/14 6:56:36.188 PM com.apple.launchd[1]: (com.apple.xpcd.00000000-0000-0000-0000-000000000000[96899]) Exited: Killed: 9
3/11/14 6:56:36.000 PM kernel[0]: memorystatus_thread: idle exiting pid 96899 [xpcd]
3/11/14 6:56:36.000 PM kernel[0]: memorystatus_thread: idle exiting pid 96903 [WiFiKeychainProx]
3/11/14 6:56:36.000 PM kernel[0]: memorystatus_thread: idle exiting pid 96924 [com.apple.NotesM]
3/11/14 6:56:36.000 PM kernel[0]: memorystatus_thread: idle exiting pid 96930 [accountsd]
3/11/14 6:56:36.787 PM com.apple.launchd[1]: (com.apple.NotesMigratorService[96924]) Exited: Killed: 9
3/11/14 6:56:36.234 PM com.apple.launchd.peruser.501[166]: (com.apple.wifi.WiFiKeychainProxy[96903]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
3/11/14 6:56:36.234 PM com.apple.launchd.peruser.501[166]: (com.apple.wifi.WiFiKeychainProxy[96903]) assertion failed: 13C64: launchd + 43413 [4-9F3E-342F-87B3-EXXXXXXX]: 0x9
3/11/14 6:56:36.787 PM com.apple.launchd.peruser.501[166]: (com.apple.accountsd[96930]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
3/11/14 6:56:36.787 PM com.apple.launchd.peruser.501[166]: (com.apple.accountsd[96930]) assertion failed: 13C64: launchd + 43413 [425632345234-9F3E-3RTBF-87B3-CWERDERHS]: 0x9
3/11/14 6:56:36.000 PM kernel[0]: memorystatus_thread: idle exiting pid 96943 [pbs]
3/11/14 6:56:36.992 PM com.apple.launchd.peruser.501[166]: (com.apple.pbs[96943]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
3/11/14 6:56:36.993 PM com.apple.launchd.peruser.501[166]: (com.apple.pbs[96943]) assertion failed: 13C64: launchd + 43413 [425516B6-9F3E-3XX-87B3-ECXXDFWETBA6A1A]: 0x9
3/11/14 6:56:37.000 PM kernel[0]: memorystatus_thread: idle exiting pid 97044 [com.apple.IconSe]
3/11/14 6:56:37.258 PM com.apple.launchd[1]: (com.apple.IconServicesAgent[97044]) Exited: Killed: 9
3/11/14 6:56:37.000 PM kernel[0]: memorystatus_thread: idle exiting pid 97451 [tccd]
3/11/14 6:56:37.000 PM kernel[0]: memorystatus_thread: idle exiting pid 96898 [com.apple.CodeSi]
3/11/14 6:56:37.751 PM com.apple.launchd[1]: (com.apple.CodeSigningHelper[96898]) Exited: Killed: 9
3/11/14 6:56:37.851 PM Adobe Photoshop CS6[96449]: XPC error messaging com.apple.IconServicesAgent: Connection interrupted
3/11/14 6:56:38.000 PM kernel[0]: memorystatus_thread: idle exiting pid 96912 [tccd]
3/11/14 6:56:38.004 PM com.apple.launchd.peruser.501[166]: (com.apple.tccd[96912]) assertion failed: 13C64: launchd + 43413 [426345JRTY-9F3E-342F-87B3-EXXXX42376A1A]: 0x9
3/11/14 6:56:38.099 PM com.apple.internetaccounts[96895]: /SourceCache/Accounts/Accounts-336.9/ACAccountStore.m - __60-[ACAccountStore _connectToRemoteAccountStoreUsingEndpoint:]_block_invoke - 130 - The connection to ACDAccountStore was interrupted.
3/11/14 6:56:38.000 PM kernel[0]: memorystatus_thread: idle exiting pid 97595 [storeagent]
3/11/14 6:56:38.281 PM com.apple.launchd.peruser.501[166]: (com.apple.storeagent[97595]) assertion failed: 13C64: launchd + 43413 [425WSRSC6-9F3E-328F-87B3-E525GDRFTY1A]: 0x9
3/11/14 6:56:38.000 PM kernel[0]: memorystatus_thread: idle exiting pid 96895 [com.apple.intern]
3/11/14 6:56:38.624 PM com.apple.launchd[1]: (com.apple.internetaccounts[96895]) Exited: Killed: 9
3/11/14 6:56:38.000 PM kernel[0]: memorystatus_thread: idle exiting pid 97472 [com.apple.iCloud]
3/11/14 6:56:38.893 PM com.apple.launchd[1]: (com.apple.iCloudHelper[97472]) Exited: Killed: 9
3/11/14 6:56:39.000 PM kernel[0]: memorystatus_thread: idle exiting pid 96921 [xpcd]
3/11/14 6:56:39.019 PM com.apple.launchd[1]: (com.apple.xpcd.F5010000-0000-0000-0000-000000000000[96921]) Exited: Killed: 9
3/11/14 6:56:39.000 PM kernel[0]: memorystatus_thread: idle exiting pid 96925 [secd]
3/11/14 6:56:39.274 PM CalendarAgent[190]: xpc __securityd_create_connection_block_invoke got event: Connection interrupted
3/11/14 6:56:39.000 PM kernel[0]: memorystatus_thread: idle exiting pid 96926 [systemstatsd]
3/11/14 6:56:39.524 PM com.apple.launchd[1]: (com.apple.systemstatsd[96926]) assertion failed: 13C64: launchd + 43413 [425NERYAW6-9F3E-3345-87B3-E34SDTWETXXW57EA]: 0x9
3/11/14 6:56:39.000 PM kernel[0]: memorystatus_thread: idle exiting pid 96904 [cfprefsd]
3/11/14 6:56:40.693 PM com.apple.launchd[1]: (com.apple.cfprefsd.xpc.daemon[96904]) assertion failed: 13C64: launchd + 43413 [4WEVASH-9XXX-3WE2-87B3-EEXXXK9A]: 0x9
3/11/14 6:56:40.000 PM kernel[0]: memorystatus_thread: idle exiting pid 96905 [cfprefsd]
3/11/14 6:56:40.786 PM com.apple.launchd.peruser.501[166]: (com.apple.cfprefsd.xpc.agent[96905]) assertion failed: 13C64: launchd + 43413 [4SADFQ235-9F3E-34SDFF-8TWE3-ECXXSWXXA]: 0x9
3/11/14 6:56:40.824 PM Google Chrome[292]: XPC error messaging com.apple.IconServicesAgent: Connection interrupted
3/11/14 6:56:55.733 PM WiFiKeychainProxy[97711]: [NO client logger] <Nov 10 2013 18:30:13> WIFICLOUDSYNC WiFiCloudSyncEngineCreate: created...
3/11/14 6:56:55.734 PM WiFiKeychainProxy[97711]: [NO client logger] <Nov 10 2013 18:30:13> WIFICLOUDSYNC WiFiCloudSyncEngineRegisterCallbacks: WiFiCloudSyncEngineCallbacks version - 0, bundle id - com.apple.wifi.WiFiKeychainProxy
3/11/14 6:57:14.174 PM xpcproxy[97727]: assertion failed: 13C64: xpcproxy + 3438 [DYUSSADFXX3-E6SD1-SD2E-B850-XXXXTWEO0]: 0x2
3/11/14 6:57:41.718 PM com.apple.SecurityServer[14]: Killing auth hosts
3/11/14 6:57:41.719 PM com.apple.SecurityServer[14]: Session 100136 destroyed
3/11/14 6:57:43.399 PM syncdefaultsd[97720]: [AOSAccounts] : IAAppProvider::CopyAccountUIDForUser Timed out waiting
3/11/14 6:58:24.006 PM com.apple.SecurityServer[14]: Session 100139 created
3/11/14 6:58:27.071 PM com.apple.NotesMigratorService[97747]: Joined Aqua audit session
3/11/14 6:58:28.042 PM com.apple.time[170]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
3/11/14 6:58:33.914 PM accountsd[97750]: assertion failed: 13C64: liblaunch.dylib + 25164 [EFQERTC-ASRWE-3SDF-8EA8-7BBASDTY7WETHAS]: 0x25
3/11/14 7:00:04.899 PM WindowServer[109]: handle_will_sleep_auth_and_shield_windows: Deferring.
3/11/14 7:00:09.851 PM QuickLookUIHelper[97357]: [QL] QuickLookUIHelper is stuck - force quit now

ITunes for Windows, QuickTime, and Apple Application Support

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
*The relationship between iTunes for Windows and QuickTime for Windows*
Conceptually, you don't go too far wrong thinking of iTunes for Windows as a gigantic QuickTime for Windows plug-in. QuickTime for Windows provides the audio and video playback capabilities for iTunes for Windows, the codecs iTunes for Windows uses for importing and burning CDs, and so forth.
So, under normal circumstances, if you uninstall your QuickTime for Windows your iTunes for Windows will no longer launch. The exception is if you install a different application such as QuickTime Alternaltive, which also provides QuickTime playback capabilities. However, most such applications (QuickTime Alternative being a good example) are themselves built from actual QuickTime program files. So there's really no getting away from the requirement to have QuickTime for Windows componentry installed on your computer in order to get your iTunes for Windows to launch and run.
In addition to needing some QuickTime for Windows installed on the computer for iTunes for Windows, a given iTunes for Windows version will require *at mininum a particular version* of QuickTime for Windows to be installed on the computer in order for that iTunes for Windows version to run. For example, iTunes for Windows 5.0.0.35 requires at least a release version of QuickTime for Windows 7.0.2 to run correctly, iTunes for Windows 6.0.0.18 requires at least a QuickTime for Windows 7.0.3, and so on. The same applies for solutions involving other programs like QuickTime Alternative. An iTunes for Windows 6.0.0.18 would require an installed version of QuickTime Alternative to made from (at least) QuickTime for Windows 7.0.3 componentry in order for iTunes to run.
The most straightforward way to go about getting your iTunes for Windows launching again after you've uninstalled your QuickTime for Windows is simply to reinstall QuickTime for Windows. You can get the latest version of QuickTime for Windows XP, Windows Vista and Windows 7 from the following download page at the Apple website. (Use the download link that doesn't mention iTunes.)
[Latest QuickTime for Windows version|http://www.apple.com/quicktime/download>
*The relationship between iTunes and Apple Application Support*
iTunes for Windows uses a number of the same program files as other Apple software for Windows (most notably, QuickTime for Windows and Safari for Windows). Starting with iTunes for Windows version 9.0.0, QuickTime for Windows version 7.6.4, and Safari for Windows 4.0.4, program files common to more than one of the programs have been stored in a single location: "Apple Application Support".
So, if you uninstall your Apple Application Support (using the Add or Remove programs control panel in Windows XP, or using Programs and Features in Windows Vista or Windows 7), your iTunes for Windows 9.0.0 (or higher version) will no longer launch ... because several essential program files for iTunes for Windows 9.0.0 (or higher version) will have been uninstalled.
At the time of writing this user tip, Apple Application Support is not available as a "standalone" download from Apple. It is only available as part of the installer bundles for the most recent versions of iTunes for Windows, Safari for Windows and QuickTime for Windows. So if you have uninstalled your Apple Application Support and your iTunes for Windows 9.0.0 (or higher version) is no longer launching, the most straightforward way of getting your iTunes for Windows launching again is to uninstall your existing version of iTunes for Windows and reinstall the latest version of iTunes for Windows. (The iTunes reinstall should also reinstall your Apple Application Support.)
[Latest iTunes for Windows version|http://www.apple.com/itunes/download>
If, however, you've uninstalled both your Apple Application Support and your QuickTime for Windows, the most straightforward way of getting them both reinstalled is to download the latest QuickTime for Windows installer from the Apple website. (Use the download link that doesn't mention iTunes.)
[Latest QuickTime for Windows version|http://www.apple.com/quicktime/download>
This is the 1st version of this tip. It was submitted on March 7, 2010 by b noir.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

End Of Life (EOL) and End Of Support (EOS)

hi!
i´m looking for End Of Life (EOL) and End Of Support (EOS), for the follow products and version:
- Creative Suite 3 to 6
- Acrobat Professional 8 until now
- Photoshop 6
thanks in advance!
best regards,

hi steve! thanks a lot !
i've founded this one either... this kind of requirement is common in big companies. so, I was looking for something a bit more specific.
those are my findings:
http://www.adobe.com/support/programs/policies/supported.html#goldplaninfo
https://www.adobe.com/support/products/enterprise/eol/eol_matrix.html#86
http://helpx.adobe.com/x-productkb/policy-pricing/discontinued-products.html
I really want something like this:
Windows lifecycle fact sheet - Windows Help
but with Adobe Products.
best regards

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