Cats release working time service

Dear Experts
We are using CATS in ESS. We are creating the cats time entry and releasing it from release working time service. The scenario is working fine in dev portal. But in Quality portal the once all the timesheets have been released if we click on the release working time link, it shows service is locked.
We have checked sm12, object locking in portal, session management but everything is fine. We also checked the services in ECC, it also seems fine.
Please help!
Thanks in advance
Regards
Moni

can you check this test for me first open record working time, record time and log off. Does it release the lock from SM12? Next test, check in CAT2. Dos it release the locks? Main issue is session should be released ? can you confirm above
Follow the instructions in SAP note #1471069, the additional step to activate the service /sap/public/bc/icf/logoff in SICF.
SAP NOTE # 1717945 - Portal Logoff Does Not Logoff the Backend When  Using HTTP Security Session Management
SAP NOTE # 1903478 - Session remains open after the logoff on enterprise portal from 7.1 to 7.3
1353668 and check here 1693880 - Lock issues in CATS if it doesn't solve the issue, we need to check with a team from enqueue team ie BC CST etc

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