Cause Code 97 Error Class 3

I just upgraded to a Rezound HTC smart phone.  When I send a text message, I get "service not available" and "Cause Code 97 Error Class 3"
I have tried *228 and it doesn't go through or give me any options.  We had texting shut off on our previous phones so we wouldn't rack up DATA charges.  But voice-mail and internet IS working on this new phone.  Thanks for any info!
Davy

On an LTE phone, the SIM card is activated automatically when the phone is powered up, so *228 is non-functional. You may want to call customer service to verify that messaging was added to your account.

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    7
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