CC 2014 closes after opening/starting a new project.

So i called Adobe about this problem on Friday and after an hour and a half of trying stuff, it was all for not.
we ended up getting disconnected, and i didnt feel like calling them again.
once i open Premiere Pro CC2014 all seems good till i try to open a Project or start a new one,
it just immediately closes with out letting me do anything.
The Custmer Support guy tried:
- Reinstalling it.
- updating my graphics card.
- removing some files.
- making a new user on my computer.
all of which didnt work...i really hope that i can get it up and running soon ><

Are you on Windows or Mac, and exactly which operating system version?

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CC 2014 closes after opening/starting a new project.

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