CC 2014 Crashes ASUS Laptop on Launch

ASUS Windows 8.1 (update 1) using GTX 860M video card. 
Premier Pro CC works fine with integrated Intel 4600 and GTX 860M nVidia card.
Premier Pro  CC 2014, no go with either.
Please advise!

Some dual video links that may help
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

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