CC 2014 Imported MP4 clips no longer work

I had been working on a project in CC and it contained several MP4 clips.  These work fine and have video and audio.
Yesterday, I updated CC Pro to CC Pro 2014.
I opened the project in 2014 and it told me I needed to convert the project file to the new format which I did.
Now, within 2014 all the MP4 clips show as "Media Offline".
If I try and import a new MP4 into the project within 2014, I get a message "File Import Failure - the file has no audio or video streams".
Fortunately, I still have the Pro CC version still installed and the MP4s are still fine in that version.
Within the Creative Cloud application, it lists my three installed apps (Premiere Pro CC, Premiere Pro CC (2014), Media Encoder CC (2014)) and says they are all up to date.
I am running Windows 8.1
I would be grateful for any suggestions?
Thanks
Glenn

I just exported a MP4 video from within CC 2014 and then imported it back into CC 2014 and it worked fine.
Looking at the codec information for what did and didn't work:
Clips that fail
Codec: mp4v
Name: MPEG-4 Video
Clips that work
Codec: avc1
Name: H.264/MPEG-4 AVC

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