CC 2014 (Not Responding)

I am struggling with a (Not Responding) prompt in my CC 2014 applications: Illustrator, Photoshop, Acrobat, etc. It's annoying and slows my production. I have the software loaded on my computer, but my computer is networked. I am running Windows 7, have 16GB of RAM, and an NVIDIA Quatro 4400 video card.
Any thoughts on solutions would be appreciated.
Thanks in advance.
AL

Hi,
Please refer to the thread below where a similar kind of issue has been addressed:
Photoshop CC (2014) crashing on startup
Regards,
Sheena

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